JLL Reviews 

I had a great experience with Lily Wang, who is the property manager for my apartment. She has been very responsive and helpful, always taking the time to guide me and answer any questions I had.

Whenever any issues came up, she made sure they were resolved quickly and efficiently, which made a big difference. Her support and professionalism really stood out.

Overall, she has been extremely helpful, and I truly appreciate everything she’s done. She’s a great person to deal with, and I would highly recommend her.

I truly appreciate my property manager, Chris Chan, for his exceptional support. He responds promptly to emails and calls, ensures timely assistance when issues arise, and demonstrates great dedication and commitment to his work, and his presence always made me feel that everything was under control.
Thank you, Chris

Lily has been very helpful and responsible throughout the whole process. Thanks for her service

Tiffany is managing my property in London. She is proactive in dealing with problems. Always good energy and providing updates and advices. She is a great assets of JLL.

Yezi has been very helpful and professional throughout my tenancy. She was always responsive and easy to communicate with, and handled any questions or issues efficiently. I really appreciate her support and would happily recommend her.

Absolutely nothing to complain! We were supported by Keely, she was very supportive throughout the whole process.

I have the experience of the tenant of my apartment at 1401 Bridgewater House was suspected to engage in air b&b business. My Property Manager Paige Waller helped me to contact the tenant and made sure that the flat had not been used for Air b&b purpose.

After some historic negative experiences, this company has improved significantly.
Paige is very helpful, clear and prompt with her correspondence too.
Thank you!

I have a few properties in UK being rented out and using JLL’s services for managing the tenants. Karl Zheng is my contact point at JLL. His service is excellent and reliable. I like the professionalism and proactive service I have received so far. Many thanks

Excellent service; feedback on any issues was very timely.

As an overseas owner, has been used for almost a decade. Very trust agent, strongly recommend Karl Zheng

Team JLL (Canary wharf) office is exceptional and always stands out. Their PM and letting managers are always helpful. We rent multiple apartments through JLL and Yezi and Tiffany manages most of them, she always puts both landlords and tenant's prospective in place and comes out with a win win solution for both. Overall, a great team to work with.

Of all real estate agencies, this is the best - truly high quality professionals. Especially Adam, whom you can trust, particularly when you’re moving from abroad.

Paige our property manager has been looking after our property for several years. She has been efficient & we have been satisfied with her service.

I rented a 1-bed flat near Battersea Power Station through JLL and had an excellent experience overall. All team members I dealt with were very professional and proactive, not least Emily He who was a tremendous help especially when I needed to terminate my tenancy and relocate to Edinburgh. She handled everything very smoothly and was a pleasure to deal with.

I’ve had an amazing experience overall. Not everything has been perfect, but there’s always been clear and swift communication. My property manager, Paige, has also been very helpful in resolving immediate issues.

JLL is reliable, but the Property Manager, Paige, does not seem suitable for her role. She responds late, communicates poorly, and gives tenants the impression that she is unwilling to work. Although we only need to reach out to her a few times a year, doing so is consistently stressful.

I had a great experience renting my apartment near King's Cross for the past three years, thanks to Yezi Li from JLL. Throughout the entire tenancy she was consistently professional, responsive, and very easy to deal with.

Any repairs or maintenance issues were handled extremely quickly, often within a day or two, and communication was always clear and prompt. It made a big difference knowing that if something came up, it would be taken care of without hassle.

She was also very organised with paperwork and general communication, which made renting the property a smooth and stress-free experience. I would happily recommend Yezi Li and JLL to anyone looking for a reliable and professional letting agent in London.

Enoch is my property manager, he is so helpful all the way during my tenancy and respond super fast.