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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Our property manager Shaan Birk has been super helpful in addressing all pur issues and questions since we moved in. We had heard such good things about JLL but having experienced it first hand we... Toon meer

Beoordeeld met 5 van de 5 sterren

Wesley Keely always respond super fast and efficient for any issues that we have in our flat to solve or general info, We can contact any day any time and we are ensure that a respond will follow... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I felt JLL service is not as good as I engaged them initially where they are more responsive and take more initiative. Not sure if it is due to the familiarity, they seem to take things for grant... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hi, always I received very good action from Paige Waller (JLL property manager) to fix some issues at home. The last ones were : dampness on the wall in the master room and bathroom, fix heating in th... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Geld en verzekeringen

Informatie afkomstig van verschillende externe bronnen

JLL provides experienced commercial property and investment management services for corporations and investors in the UK and around the globe.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,7

Alle reviews

(2.390)

187 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Our property manager Shaan Birk has…

Our property manager Shaan Birk has been super helpful in addressing all pur issues and questions since we moved in.

We had heard such good things about JLL but having experienced it first hand we can attest its all true - they are super professional and responsive - highly recommend!

18 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very efficient and helpful management…

Very efficient and helpful management from Taysir Hussein! Coordinated emergency support within the hour and the issue was rectified very quickly. Thank you, Taysir! :)

10 september 2026
Review zonder uitnodiging
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Antwoord van JLL

Thank you so much, Annie. We're delighted that Taysir coordinated such swift emergency support for you. He will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Enoch is very professional and patient…

Enoch is very professional and patient to follow. 👍

3 september 2026
Review zonder uitnodiging
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Antwoord van JLL

Thank you so much, Cherry. We're delighted that Enoch's professionalism and patience made such a positive impression. He will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Robin Ayres

As tenants, we had a great experience while Robin Ayres managed our property. He was always professional, approachable, and quick to respond whenever we had questions or needed assistance. His clear communication and willingness to help made the entire tenancy smooth and stress-free.
We really appreciated how reliable and supportive he was throughout our time in the property. We'd happily recommend Robin to anyone looking for a professional and dependable property manager.

25 augustus 2026
Review zonder uitnodiging
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Antwoord van JLL

Thank you so much for your kind words, Nurten. We're delighted that Robin provided such professional and supportive service throughout your tenancy. He will be thrilled to hear this feedback, and we truly appreciate you taking the time to recognise his dedication and reliability.

Beoordeeld met 5 van de 5 sterren

Wesley Keely always respond super fast…

Wesley Keely always respond super fast and efficient for any issues that we have in our flat to solve or general info,

We can contact any day any time and we are ensure that a respond will follow in 48 hours, thanks a lot and I hope that more agencies has people like you, you care, and that what’s matter.

24 augustus 2026
Review zonder uitnodiging
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Antwoord van JLL

Thank you so much, Roberto. We're delighted that Keeley has provided such responsive and efficient service in managing your flat. Her dedication to being available and addressing your concerns quickly truly reflects the care we aim to deliver. We really appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

I had a wonderful experience with JLL

I had a wonderful experience with JLL, especially thanks to Keely Wesley. Keely was always professional, super quick to respond, and genuinely always very helpful throughout my entire tenancy. She made everything smooth and stress-free. 5 stars all the way!

3 september 2026
Review zonder uitnodiging
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Antwoord van JLL

Thank you so much, MC. We're delighted that Keely made your tenancy smooth and stress-free. She'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

JLL property manager

I have been very pleased with the property management service provided by Paige Waller at JLL. Paige has always been responsive, professional, and helpful, dealing with issues promptly and keeping us clearly informed throughout the process. Her communication is efficient and reassuring, and she has been very proactive in arranging appropriate follow-up whenever needed. I greatly appreciate her support and would be very happy to recommend her.

2 september 2026
Review zonder uitnodiging
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Antwoord van JLL

Thank you so much, Zidong. We're delighted that Paige has provided you with such excellent service throughout. She'll be thrilled to hear this feedback, and we truly appreciate you taking the time to share your experience and recommend her work.

Beoordeeld met 5 van de 5 sterren

Responsive property manager

Paige has been very responsive helping me resolve issues as a Property Manager for a unit I'm renting.

1 september 2026
Review zonder uitnodiging
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Antwoord van JLL

Thank you so much, Jeff. We're delighted that Paige has been so responsive in helping you resolve your issues. She'll be thrilled to hear this feedback, and we truly appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Waller, Paige

Waller, Paige is always fast response and efficient in carrying out her responsibility.

28 augustus 2026
Review zonder uitnodiging
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Antwoord van JLL

Thank you so much, Leung Yiu. We're delighted that Paige has been so responsive and efficient in managing your property. She'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Thank you, Paige.

I would like to thank Paige Waller for being an excellent property manager. For several years she has managed my property with professionalism and efficiency. My queries are replied to promptly and any issues are dealt with effectively and thoughtfully. I really appreciate it, Paige. Thank you!

27 augustus 2026
Review zonder uitnodiging
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Antwoord van JLL

Thank you so much, Claire. We're delighted that Paige has provided such professional and efficient property management over the years. She'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Enoch is very professional and warm…

Enoch is very professional and warm hearted. During this year, he helped me sort out problems including inventories, deposit, bills, and etc. I am very thankful for his support to make it a very smooth experience as a tenant.

1 augustus 2026
Review zonder uitnodiging
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Antwoord van JLL

Thank you so much, 航宇 朱. We're delighted that Enoch provided such professional and supportive service throughout your tenancy. He'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Ye zi, best client service staff of JLL I ever met

Ye zi, she is a very dedicated person who works extra hours to answer all my questions promptly and always provides best solutions for me. I felt very lucky to have her to provide such professional and supportive service! Always think before me!

26 augustus 2026
Review zonder uitnodiging
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Antwoord van JLL

Thank you so much, Na Luo. We're delighted that Yezi has been so dedicated and proactive in providing solutions and support for you. She'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

My property manager is Yezi Li

My property manager is Yezi Li. She’s considerate, professional and efficient, giving me timely feedback and lots of help. Respect! Many thanks!

25 augustus 2026
Review zonder uitnodiging
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Antwoord van JLL

Thank you so much, Jing Luo. We're delighted that Yezi has provided such considerate, professional and efficient service with timely support. She'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

10+ years with JLL

JLL have been looking after my properties for more than a decade, well over a decade. Over this long period, there had been a few hiccups but were fixed quickly. This is a very important factor because it shows that the team is capable of solving issues. Thus, you can entrust them with confidence.

Paige has been my property manager for a few years now. She has been extremely diligent and is very good at her job. As to the rest of the JLL team, i.e. rental and accounts, they know what to do. And they work fast with results.

26 augustus 2026
Review zonder uitnodiging
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Antwoord van JLL

Thank you so much, L Lai. We're delighted that Paige and the wider team have earned your confidence over more than a decade. Your trust means the world to us, and the team will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Antonella Frate has been a great help…

Antonella Frate has been a great help throughout my entire rental experience. She has always been responsive, professional, and incredibly helpful whenever I had any questions or needed assistance.

25 augustus 2026
Review zonder uitnodiging
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Antwoord van JLL

Thank you so much, Marwin. We're delighted that Antonella has been so responsive and professional throughout your rental experience. She'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Very experienced agency and especially…

Very experienced agency and especially highly appreciation on Karl who is very responsible and professional.

25 augustus 2026
Review zonder uitnodiging
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Antwoord van JLL

Thank you so much, Lin Lin. We're delighted that Karl has provided such responsible and professional service. He'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Excellent Services by Chris Chan

I've found Chris to be exceptionally helpful and responsive in managing my property. From the very beginning, he has been a pleasure to work with — always professional, approachable, and genuinely invested in ensuring everything runs smoothly. He keeps me well informed with timely updates, proactively addresses any issues before they become problems, and is always willing to go the extra mile to get things sorted when needed.

What truly sets Chris apart is his attention to detail and his commitment to delivering outstanding service. He takes the time to understand my needs and consistently follows through on every request with efficiency and a positive attitude. I always feel confident knowing my property is in such capable hands.

Overall, I'm extremely happy with the service I've received from Chris and the team. I would highly recommend him to anyone looking for a dedicated and reliable property manager.

1 juni 2026
Review zonder uitnodiging
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Antwoord van JLL

Thank you so much, You Zhou. We're delighted that Chris has provided such dedicated and proactive property management with genuine care and attention to detail. He'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Paige Waller – professional and helpful

I’ve found Paige to be very helpful and responsive in managing my property. She’s easy to deal with, keeps me updated and is always willing to help get things sorted when needed. Overall, I’m very happy with the service I’ve received from Paige and JLL.

24 augustus 2026
Review zonder uitnodiging
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Antwoord van JLL

Thank you so much, Malcolm. We're delighted that Paige has been so helpful and responsive in managing your property. She'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

issues at home (Flat 3 Galleons view E14 3EX)

Hi, always I received very good action from Paige Waller (JLL property manager) to fix some issues at home. The last ones were : dampness on the wall in the master room and bathroom, fix heating in the master room, fix the broken window blind in the children bedroom. Service was done properly and very quickly.

27 mei 2026
Review zonder uitnodiging
Logo JLL

Antwoord van JLL

Thank you so much, Eric. We're delighted that Paige has been so proactive in resolving your maintenance issues quickly and properly. She'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.

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