JLL Reviews 

We have had a good experience with JLL Canary Wharf Office. Their service is always helpful, efficient, and professional. Special thanks to our Property Manager, Paige Waller, for her exceptional support.

Paige is highly proactive, responsive, and knowledgeable. She always provides timely advice, resolves issues quickly, and helps ensure our property is well managed. Her efforts have also helped accelerate the letting process. Thank you, Paige, for all your good work and excellent service!

My unit is managed by JLL for a couple of years already. Paige provided me with excellent service all the time. He always responded to my questions immediately. Thank you Paige for the good service.

I felt JLL service is not as good as I engaged them initially where they are more responsive and take more initiative.

Not sure if it is due to the familiarity, they seem to take things for granted.

And they seem to be more interested in wanting our good feedback on them.

Been renting with them for six years in Stratford. Suth was our property manager. Brilliant guy! Really looks after you. Highly recommend :)

Karl Zheng has provided an excellent and professional service for our property for many years with JLL. Highly recommend for overseas landlords.

I had a last minute request for access to my flat which came through from the duty manager. Despite being out of the office Keely still made sure everything ran smoothly and both the tennants and the duty manager were fully informed at all times. You couldnt wish for better support than that, thank you!

Lily Wang was my property manager over the past two years, and she had a great job during these years, we really appreciate her.

JLL has been great in getting me accomodation - the property I wanted was originally unavailable but the moment it went back on the market they let me know and were incredibly helpful getting me set up! I would like to give special thanks to Hannah Davis who has been my point of contact through my tenancy, who has been nothing but friendly and helpful :)

Lily My best Agent with impeccable service strongly recommended!

Zak is a great agent, he is always on top of everything and very helpful. I truly appreciate his assistance every time I have an issue at the property.

I had a very positive experience with JLL, particularly with Alexandra Imray.

Throughout the tenancy process, she was exceptionally responsive, professional, and helpful. Every query was handled promptly, and the entire process from enquiry to move-in was smooth and well organised.

After moving into the property, I encountered a few issues, including maintenance and appliance-related concerns. She coordinated everything efficiently with the landlord, contractors, and building management, keeping me informed throughout. Thanks to her support, all matters were dealt with quickly and smoothly.

I greatly appreciate her dedication, professionalism, and excellent customer service. I would not hesitate to recommend JLL and would especially like to thank her for making my move to London much easier.

Hannah provides super professional and useful instructions at every step and give prompt response even out of her working hours. Really appreciate!

JLL provided excellent service throughout my tenancy. The team was always professional, responsive, and very helpful whenever I needed anything. They made the whole process smooth and easy. Thank you!

My new agent Taysir upgraded my experience and really take care of me.

I was working with Keely Wesley, who was always helpful, proactive and professional

From the moment I moved into the flat, the JLL team provided exceptional support. I want to particularly thanks Zakariya Shahid, who was my property manager. Whenever a maintenance issue arose, their response was swift, professional, and courteous, ensuring repairs were handled with minimal disruption to my daily life. Their clear communication and organized approach made renting a seamless, stress-free experience.
When the property went on the market, the transition was handled with remarkable care. The sales consultant, Ashton Gordon, kept me fully informed throughout the process, coordinating viewings respectfully and ensuring I felt valued as a long-term occupant rather than just a tenant. Their transparency made a potentially anxious situation smooth and reassuring. That positive relationship ultimately inspired me to buy the flat myself.
The JLL team, Ashton and Zak in particular, acted as an invaluable bridge between the landlord and me, navigating the unusual situation where I was both a tenant and a buyer, negotiating a fair agreement and guiding me through the process with absolute professionalism. Their honesty and helpful guidance turned a major life milestone into an absolute pleasure.

Tay Hussein, Property Manager of JLL has provided excellent services. Taysir is very professional, responsible with proper follow through. Taysir is prompt in response and provides good advice. Taysir also provides good and effective solutions. Good job!

Maham has been a property manager taking care of my flat for the last two years. I recently had some damage to the property which required repair work to be done. She was communicative, efficient and eager to help in this stressful period. JLL has been managing the property for over a decade and she is one of the best informed and competent team members I have dealt with.

We have lived in our property for over four years and have had an excellent experience throughout our tenancy. Both the team at JL and our landlords have been supportive, professional, and a pleasure to deal with.

Our Property Manager, Paige Waller, has always been responsive, helpful, and highly professional. Any queries or maintenance matters have been dealt with promptly, and communication has always been clear and efficient.

Overall, we have been very happy with the service we have received and would not hesitate to recommend JL to anyone looking for a well-managed rental property.

Suth is an excellent professional always keen to help with any problem that might come up during your tenancy. I recommend Suth and the team 100%