JLL Reviews 

Thank you, Tiffany, for this wonderful service.

As a tenant, Tiffany has been of great help!

Excellent services provided by professional property manager.

I would like to say “thanks a lot” to Yezi, my property manager. Yezi always being so nice and so thoughtful, not only do the good job but also solve my problems immediately. No doubt, Yezi is a professional and reliable person. Thank you very much, Yezi.

Special thanks to my agent Yezi. Great communication, very professional in solving problems, deep knowledge about the market, and always great advice. Truly appreciate.

⭐⭐⭐⭐⭐

Very good experience with JLL Residential. Lily Wang is our property manager and she has been very professional, supportive, and quick to respond whenever we have questions. She is always helpful and makes sure everything is handled smoothly. We really appreciate her support and the excellent service she provides.

Kathrine Popiol has been excellent in seeing to all our needs. A true professional and trusted advisor all round. Thank you Kathrine 😊 !

Yezi Li, the property manager of my London home, has been serving our family for many years. Now, we are increasingly dependent on her. First of all, she is competent. She is familiar with all the daily business we encounter and can make predictions before things happen, demonstrating her astonishing industry experience. Secondly, she always stands on a balanced position among the landlord, tenant and the company. I believe that her fairness in handling matters will be admired not only by me. Thirdly, her service attitude always makes customers feel at ease. When I talk to her, I only feel warmth. Fourthly, she always upholds the honor of her company, JLL, loves her company and never says or does anything that would damage the image and reputation of JLL. She is a great person, an excellent employee and a role model for everyone to learn from. I am proud to know her and have received her service for so many years. At the same time, I am glad for JLL to have an employee like Yezi Li. Someone once asked me why I chose JLL among so many management companies. I told him that if you know Yezi Li, you will know the answer. If I could rate her personality and work, and if the full score is 10, I would give her 12 points, just as I did last year and the year before. Thank you, Yezi Li. I hope every day of yours is sunny. This is what you deserve. We all love you.

Lily is always really attentive and helpful whenever I have a maintenance issue with my rental property. Thanks Lily

Lily Wang has been very responsive and attentive throughout the process. She communicates clearly, follows up promptly, and makes herself available whenever needed, which we truly appreciate.
We value her professionalism and her willingness to assist, and we look forward to continuing to work together. As a parent, it is reassuring to know my daughters are supported by someone who is approachable and easy to reach.
Thank you, Lily, for your help so far. We appreciate your dedication.

Paige is always very helpful and responsive

Mr. Karl Zheng of JLL UK property management is very helpful and responsive. He goes out of his way to help us in day-to-day management of our property in West London and in dealing with the tenant. He has our trust. Thanks so much Karl!

I'd like to give a shout-out to Shaan, our property manager at the Landmark East. We've definitely kept her busy as there were some infrastructure issues in our property, but she's always been nothing short of outstanding - a massive thank you! Way to go!

We have worked with the China desk team for the past 5 years.
We find them knowledgeable helpful and competent.
They are pro active with difficult situations, responding with urgency, efficiency, and professionalism.
The team genuinely makes our life easier

Chris Lewis

Lily Wang is helpful, nice, quick to respond, and very kind in any question I may have.

Nice work, Lily Wang

JLL canary wharf is very helpful and efficient. Our property manager Paige is also very helpful. Whenever there’s anything need to be fixed in our flat, it gets sorted with with a week!

Recommend!

My property manager is Paige and my experience has been great. She is always ready to help and quick to support and solve any problems. I’ve recently had a few issues related to heating and plumbing in the house and Paige has always been very efficient to communicate between me and the landlord and getting the issues solved. Definitely recommend!

I help JLL to do many maintenance work. The property managers that I work with in residential, they are professional and always trying to help, especially the team of China Desk.

I've been with JLL for years and they've been a great help. Currently my apartment is managed by Ru Ozdemir and she's been nothing but reliable and considerate for how the property is managed. I'd recommend working with them.