We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Our property manager Shaan Birk has been super helpful in addressing all pur issues and questions since we moved in. We had heard such good things about JLL but having experienced it first hand we... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Wesley Keely always respond super fast and efficient for any issues that we have in our flat to solve or general info, We can contact any day any time and we are ensure that a respond will follow... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I felt JLL service is not as good as I engaged them initially where they are more responsive and take more initiative. Not sure if it is due to the familiarity, they seem to take things for grant... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hi, always I received very good action from Paige Waller (JLL property manager) to fix some issues at home. The last ones were : dampness on the wall in the master room and bathroom, fix heating in th... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Geld en verzekeringen

Informatie afkomstig van verschillende externe bronnen

JLL provides experienced commercial property and investment management services for corporations and investors in the UK and around the globe.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(2.389)

186 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Thank you Mr. Enoch

I would like to take this opportunity to express my sincere gratitude to Mr. Enoch. He has provided tremendous support to my family throughout the entire process, from the very beginning until we were finally able to access the property. We truly appreciate his dedication and the exceptional assistance he has offered

10 februari 2026
Review zonder uitnodiging
Logo JLL

Antwoord van JLL

Many thanks for your five star review.

Beoordeeld met 5 van de 5 sterren

Best property manager !

Tiffany Ng has been our property manager for the past three years, and she’s been amazing. She’s always on top of things and deals with any issues quickly and effectively. I honestly couldn’t recommend her more.

10 februari 2026
Review zonder uitnodiging
Logo JLL

Antwoord van JLL

Thank you for taking the time to leave detailed five star feedback.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Thank you Lily Wang for your professionalism.

3 februari 2026
Review zonder uitnodiging
Logo JLL

Antwoord van JLL

Many thanks for the five star review.

Beoordeeld met 5 van de 5 sterren

My first apartment renting experience…

My first apartment renting experience in the UK and had to say from the very start (viewing, moving in and checkout) the process with JLL has been super smooth. The entire team was also very responsive for any queries I had over the email and one time when I had an emergency, they followed in timely manner to resolve it.

Special shoutout to Alexandra Imray who helped me throughout during my final checkout process. They were super responsive, clarified any of my questions, connected me to the cleaning agency as well and helped me move out easily even when I was not in the UK.

24 december 2025
Review zonder uitnodiging
Logo JLL

Antwoord van JLL

Many thanks for leaving such detailed five star feedback.

Beoordeeld met 5 van de 5 sterren

Excellent service from Shaan Birk, Property Manager

Shaan worked quickly to get the gas boiler in our flat fixed - she communicated very well with us and worked with a sense of urgency to get the problem resolved efficiently.

22 januari 2026
Review zonder uitnodiging
Logo JLL

Antwoord van JLL

Thank you for leaving a five star review.

Beoordeeld met 5 van de 5 sterren

Quick reaction from JLL

JLL have managed our flat for 10 years now and during the coldest part of the year, the central heating boiler broke down. Shaan arranged an inspection and quotes for a replacement communicating quickly and efficiently with a replacement operational soon thereafter. Professional and attentive service from JLL.

20 januari 2026
Review zonder uitnodiging
Logo JLL

Antwoord van JLL

Many thanks for leaving such positive feedback.

Beoordeeld met 1 van de 5 sterren

One of my worst rental experience in years

One of the most disappointing experience I've had with a rental agency in London for many years. Nothing gets done or fixed in the flat, answers to our questions are ignored or only partially answered. Days, if not weeks, to hear back from simple emails. It strikes me as a company that took up on too many rentals to manage and they just don't know how to deal with it anymore. Our experience has been with the Greenwich agency.

19 januari 2026
Review zonder uitnodiging
Logo JLL

Antwoord van JLL

Dear Jean, thank you for your email. Please can you email Suth.luciancanbert@jll.com with details so this can be looked in to for you. Many thanks

Beoordeeld met 5 van de 5 sterren

Great Service

Paige has been a great property manager throughout our stay. She has consistently supportive and ensured that any issues were resolved promptly, which is much appreciated!

16 januari 2026
Review zonder uitnodiging
Logo JLL

Antwoord van JLL

Many thanks for taking the time to leave a five star review.

Beoordeeld met 5 van de 5 sterren

Property Management

My property was managed by Suth who has been a real star! Responses were always quick and very on the ball. It has been great working with him!

16 januari 2026
Review zonder uitnodiging
Logo JLL

Antwoord van JLL

Many thanks for such a brilliant review.

Beoordeeld met 5 van de 5 sterren

If Carlsberg did property sales…

I cannot recommend Danny Greenland highly enough. From the very first viewing of our London apartment all the way through to completion, Danny was the driving force that made this move happen.
Buying property in London can be an incredibly stressful process, but Danny handled every hurdle with total expertise. What impressed us most was:
• Proactive Momentum: Without his continued persistence and "push" behind the scenes, I am certain we would still be waiting to move. He kept the momentum alive when things risked stalling.
• Expert Navigation: He dealt with the solicitors expertly, bridging the gap between all parties and ensuring communication never broke down.
• Balanced Integrity: It’s rare to find an agent who truly has the interests of both the sellers and the buyers at heart. He acted with total fairness, ensuring a smooth transition for everyone involved.
If you want an agent who is genuinely committed to getting the deal over the line, Danny is your man.
Thanks again, Danny!

9 januari 2026
Review zonder uitnodiging
Logo JLL

Antwoord van JLL

Thank you for taking the time to leave such a detailed review, I will ensure this is fed back.

Beoordeeld met 4 van de 5 sterren

Paige Waller

Paige is attentive and usually responds quickly when required . We are happy with the service provided .

13 januari 2026
Review zonder uitnodiging
Logo JLL

Antwoord van JLL

Many thanks for taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

Great

Paige has been a great property manager throughout our stay in the flat. She has been helpful, supportive, and proactive, and making sure any issues we had would be solved quickly. Thank you for your help and service!

13 januari 2026
Review zonder uitnodiging
Logo JLL

Antwoord van JLL

Thank you for your five star review.

Beoordeeld met 5 van de 5 sterren

Renting at Stratford through JLL

We rented a property through JLL at one of their Stratford developments in London, and the experience was excellent from start to finish. The team were professional, responsive, and supportive right from the initial viewings through to moving in and throughout our tenancy.

Erjana and Suth were particularly wonderful to work with and genuinely pleasant at every interaction. The wider JLL team was also equally helpful whenever we needed assistance. The process felt smooth, well-managed, and stress-free, including whenever we had any questions to ask.

We would happily recommend JLL to anyone looking to rent in London.

1 januari 2026
Review zonder uitnodiging
Logo JLL

Antwoord van JLL

Many thanks for your five star review and leaving such positive feedback.

Beoordeeld met 3 van de 5 sterren

Issues are not followed up or…

Issues are not followed up or proactively handled or explained. Hope to see this improved.

4 december 2025
Review zonder uitnodiging
Logo JLL

Antwoord van JLL

If you would like to email me with further details so I can look in to this for you my email is michelle.bishop@jll.com

Beoordeeld met 5 van de 5 sterren

7 years of Trustworthy and Professional Services

I have been working with my letting agent Suth at JLL for more than seven years, and the experience has been impressive. He is consistently responsive, responsible, and reliable. One of best professionals that I have come across in the Uk.

Whenever an issue arises, he handles it promptly and professional .

It is rare to find someone so dedicated and trustworthy in this industry, and I truly value the exceptional service he provides and would recommend him to anyone who are looking for professional letting services

10 december 2025
Review zonder uitnodiging
Logo JLL

Antwoord van JLL

Thank you for taking the time to leave such a detailed review.

Beoordeeld met 5 van de 5 sterren

I have been impressed with JLL letting…

I have been impressed with JLL letting management services, my property manager Ahmed is always attentive and ensures that issues are addressed. I would recommend renting with JLL

9 december 2025
Review zonder uitnodiging
Logo JLL

Antwoord van JLL

Many thanks for leaving us five stars!

Beoordeeld met 5 van de 5 sterren

I had an urgent leak under my kitchen…

I had an urgent leak under my kitchen sink, and Hannah Davis was incredibly helpful. She arranged a repair immediately, and the engineer arrived within an hour and fixed everything quickly.
Really grateful for the fast and efficient service. Would definitely recommend.

3 december 2025
Review zonder uitnodiging
Logo JLL

Antwoord van JLL

Many thanks for such a detailed five star review.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer