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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Our property manager Shaan Birk has been super helpful in addressing all pur issues and questions since we moved in. We had heard such good things about JLL but having experienced it first hand we... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Wesley Keely always respond super fast and efficient for any issues that we have in our flat to solve or general info, We can contact any day any time and we are ensure that a respond will follow... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I felt JLL service is not as good as I engaged them initially where they are more responsive and take more initiative. Not sure if it is due to the familiarity, they seem to take things for grant... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hi, always I received very good action from Paige Waller (JLL property manager) to fix some issues at home. The last ones were : dampness on the wall in the master room and bathroom, fix heating in th... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Geld en verzekeringen

Informatie afkomstig van verschillende externe bronnen

JLL provides experienced commercial property and investment management services for corporations and investors in the UK and around the globe.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,7

Alle reviews

(2.389)

186 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

JLL - Katherine P

A great experience with Katherine Popiol as my property manager, always quick to respond and offer any help where needed! Thoroughly enjoyed my time renting off JLL.

2 december 2025
Review zonder uitnodiging
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Antwoord van JLL

Thank you for leaving such positive feedback.

Beoordeeld met 5 van de 5 sterren

Ru has been amazing

Ru has been amazing — very helpful, quick to respond, and made everything easy. Really appreciate her support. Highly recommended!

19 november 2025
Review zonder uitnodiging
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Antwoord van JLL

Many thanks for your brilliant feedback.

Beoordeeld met 5 van de 5 sterren

Good work, Paige!

I'm delighted to have Paige Waller as my Property Manager for my flat. I've been with JLL for years without any issues. She's consistently helpful, responsive, and maintains a friendly yet professional approach. Thank you!

19 november 2025
Review zonder uitnodiging
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Antwoord van JLL

Wonderful to receive such brilliant feedback. Thank you

Beoordeeld met 4 van de 5 sterren

Good response

We recently had issues with heating system at our place, Paige has been a great help as a property manager to help resolve the issue.

29 oktober 2025
Review zonder uitnodiging
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Antwoord van JLL

Many thanks for leaving a review.

Beoordeeld met 1 van de 5 sterren

They will steal your deposit

They will steal your deposit , horrible experience with them. They will always favor the landlord and do not give one crap about their tenants. My house was leaking for 2 straight months and they never compensated me for anything and then went to charge a big chunk for damage that I didn’t cause. They will steal your deposits and will not discuss anything with you they are a horrible horrible agency that have shit property managers. The property managers are robots and will not cooperate with you at all and will just use chat gpt to answer you. I tried being nice to them but if there’s one thing I know is I will never ever come close to that agency again

29 oktober 2025
Review zonder uitnodiging
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Antwoord van JLL

Thank you for taking the time to outline your concerns. Please can I ask you email Robin.Ayres@jll.com who would like to investigate your points further.

Beoordeeld met 5 van de 5 sterren

Great experience working with Hannah…

Great experience working with Hannah Davis! She is very responsive and was a huge help throughout my tenancy.

23 oktober 2025
Review zonder uitnodiging
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Antwoord van JLL

Many thanks for taking the time to leave a review Arsheya, I will make sure this is fed back.

Beoordeeld met 5 van de 5 sterren

Refund

Ms Paige Weller has been quick and helpful in dealing with my double payment to the contractor to get a refund.

21 oktober 2025
Review zonder uitnodiging
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Antwoord van JLL

Thank you for taking the time to feed back.

Beoordeeld met 5 van de 5 sterren

Good service on property management

The property manager, Suth Lucian Canbert, has given us a really great living experience. All maintenance requests are handled within a week. Thank you for everything you’ve done for us — we truly appreciate your help.

20 oktober 2025
Review zonder uitnodiging
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Antwoord van JLL

What a lovely review, thank you for leaving feedback.

Beoordeeld met 5 van de 5 sterren

Suth has done an excellent job managing…

Suth has done an excellent job managing our apartment during our 4 year tenancy. He was always responsive, friendly and quick to solve any issues we've had! Thank you very much for all your help throughout the past few years!

20 oktober 2025
Review zonder uitnodiging
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Antwoord van JLL

Thank you for your five star review!

Beoordeeld met 4 van de 5 sterren

Experience with Suth & JLL

Our experience working with Suth Canbert has been really good. Where we’ve had any issues with the flat, he promptly supported us and ensured issues were resolved as soon as possible. We lived in the same property in Legacy Tower for 4 years and have had an overall good experience with JLL.

20 oktober 2025
Review zonder uitnodiging
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Antwoord van JLL

Many thanks for taking the time to leave such positive feedback.

Beoordeeld met 5 van de 5 sterren

My review is specifically for Suth…

My review is specifically for Suth Lucian Canbert. His attention to detail and his commitment to his clients is something I have not seen anywhere else. His timely reminders and always looking out for his clients’ interest is above and beyond. Thank you Suth

21 oktober 2025
Review zonder uitnodiging
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Antwoord van JLL

What a wonderful review to read. Thank you for taking the time to leave feedback, I will make sure this is fed back.

Beoordeeld met 5 van de 5 sterren

Ms.Paige has been an outstanding…

Ms.Paige has been an outstanding property manager. She is always patient, responsible, and easy to communicate with. Over the past few years, she has maintained excellent communication and handled every issue promptly and professionally. I truly appreciate her dedication and support.

16 oktober 2025
Review zonder uitnodiging
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Antwoord van JLL

How wonderful to read. Thank you so much for such a brilliant review.

Beoordeeld met 5 van de 5 sterren

Easy to work with

Very happy working with JLL throughout my tenancy process. We’ve worked with Ru Ozdemir and she was very helpful and responsive at every step.

16 oktober 2025
Review zonder uitnodiging
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Antwoord van JLL

Thank you for your five star review!

Beoordeeld met 5 van de 5 sterren

Lily Wang, Great experience!

Lily Wang made the entire experience lovely! She’s always been available whenever I had a question or doubt, replying quickly and with such good energy!

She made the entire tenancy experience very comfortable and with a very professional and fair service! Can not recommend dealing with her enough!

7 oktober 2025
Review zonder uitnodiging
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Antwoord van JLL

Brilliant feedback, thank you so much for taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

Review

Veyr smooth process from the viewing till the signing of the contract. I had Khurram as my property manager and was very helpful and supportive throughout my tenancy.

6 oktober 2025
Review zonder uitnodiging
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Antwoord van JLL

Thank you for leaving such positive feedback, I will ensure this is passed on.

Beoordeeld met 5 van de 5 sterren

Very helpful staff

Very helpful staff. Thank you Paige Waller for always getting back to us very quickly.

6 oktober 2025
Review zonder uitnodiging
Logo JLL

Antwoord van JLL

Thank you for your five star review!

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