Excellent Service provided by both Rachel Hazell & Laura Fisher at the Hampshire area branch. Rachel had gone out of her way to provide me with a wide set of options to sell the property, to allow me... Toon meer
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Such an easy experience from start to finish. Homesearch did not charge any more than a local estate agent would have done, and were the perfect agents to handle the sale of my late mother’s pro... Toon meer
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Disappointed that no hot water pressure had to replace water tank to obtain any hot water. Dishwasher rusty and leaking had to replace this. Also hadn’t realised that the lease needed extending which... Toon meer
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We tried other high street estate agents first to know avail. Things began to move very soon after going to Retirement Homesearch. They secured a sale and stayed in touch throughout the whole process.... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
The UK's leading retirement home specialist. Helping thousands of clients buy and sell their retirement properties for over 30 years.
Contactgegevens
Queensway House, 11 Queensway, BH25 5NR, New Milton, Verenigd Koninkrijk
- 0333 321 4060
- enquiries@retirementhomesearch.co.uk
- retirementhomesearch.co.uk
4,7
Uitstekend
118 reviews
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Extremely Helpful & Excellent Service
Excellent Service provided by both Rachel Hazell & Laura Fisher at the Hampshire area branch. Rachel had gone out of her way to provide me with a wide set of options to sell the property, to allow me to choose which display photographs on site as priority for online marketing, providing fast and informative replies to any questions or updates. Keeping me regularly updated with any changes, viewings etc. Laura provided me with excellent service with applying offers that were more advantageous to us, applying a deal that suited us in the timescales we needed to sell. Great customer service by the staff at Retirement Homesearch.
1 augustus 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Dear Andrea Thank you so much for this 5 star review! We know that regular communication is the key to a successful sale and that every vendor's needs will be different. It's great to know that Rachel and Laura could give you the information and options that worked for you. Thanks again!
Excellent. Would highly recommend.
Such an easy experience from start to finish. Homesearch did not charge any more than a local estate agent would have done, and were the perfect agents to handle the sale of my late mother’s property competently and compassionately.
I dealt with Rachel, who was excellent in every sense. A great blend of professionalism and likability.
A big thank you to Rachel and the team!
23 juli 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Dear Lynette Thank you so much for this brilliant 5 star review! We are so happy to hear that not only was Rachel great at her job, but lovely to deal with too - our specialist team pride themselves on understanding exactly what a retirement sale or purchase means to the people involved and we're here to make things as simple as possible. Many thanks again!
Antwoord van Retirement Homesearch
Hi Mr Mcdonald It's great to hear that Retirement Homesearch were so efficient and that you were motivated to leave a 5 star review! Thank you so much!
Disappointed that no hot water pressure…
Disappointed that no hot water pressure had to replace water tank to obtain any hot water. Dishwasher rusty and leaking had to replace this. Also hadn’t realised that the lease needed extending which we have had to pay out to do this.
4 juni 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Thank you for your feedback Christina. As estate agents, Retirement Homesearch are here to match buyers with properties and always take great care to ensure we comply with Consumer Protection Regulations and therefore our property particulars state clearly the length of the lease. Our particulars also make clear that no apparatus, equipment, fittings or services have been tested by ourselves and that we cannot verify that they are in working order. In addition, we always send copies of our particulars to solicitors when sales are agreed, in order that they may discuss further with their clients. I'm sorry to learn that your solicitors did not discuss these issues with you ahead of purchase but do hope that the property is now being enjoyed.
Charlotte delivered a first class…
Charlotte delivered a first class service from beginning to end.
1 juni 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Hi Chas! Thank you so much for taking the time to leave this 5 star review of the excellent service you received from Charlotte - it is really appreciated!
Secured a sale quickly
We tried other high street estate agents first to know avail. Things began to move very soon after going to Retirement Homesearch. They secured a sale and stayed in touch throughout the whole process. Charlotte regularly gave a gentle nudge to our and our buyers solicitors which kept things moving and, I believe, speeded up the process. Thank you so much Charlotte 👍
22 mei 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Thank you for your fantastic feedback, Julie! We're thrilled to hear that Charlotte made such a positive impact on your experience. Our retirement specialist team is dedicated to providing support throughout the process, and it’s great to know it helped speed things along. We appreciate your trust in us!
Nicky Manager at Bronte Court Exmouth
Nicky, the manager at Bronte Court, Exmouth is invaluable. She truly cares about the residents and their families
7 mei 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Dear Mrs Lawes, thank you for this amazing feedback about the Development Manager of Bronte Court! Retirement Homesearch are really proud to be supported by a wonderful team of on-site Managers who we believe are the best placed people to conduct our property viewings. Nicky, and Rachel Hazell our South West Property Consultant, have been working together for several years and we're so glad you have had such a positive experience of life at Bronte Court. We will make sure Nicky hears your lovely thoughts!
We were kept informed throughout the…
We were kept informed throughout the process of the sale and help was readily available when we needed it. Charlotte was a very pleasant person to deal with.
17 april 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Thank you, Steve! We're glad to hear that you felt supported throughout the sale and appreciated Charlotte's assistance. Your feedback means a lot to us, and we're here to help whenever you need.
Nothing but good things to say.
Mandy and the team were great. There are specific complexities involved in selling a retirement home, and they dealt with everything that came up really well. They were professional and approachable, and ultimately made a real positive contribution to ensuring the process of selling the home went as smoothly as possible. Nothing but good things to say.
26 maart 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Thanks Richard for your lovely review of Mandy Bolwell and the RHS Team! We pride ourselves on our professionalism and retirement expertise so its great to hear these elements made for such a smooth selling process. Thanks again!
Professional & friendly company …
Charlotte H was absolutely amazing from the start, keeping in regular weekly contact. Charlotte was professional and friendly throughout making the sale of our parents property as easy as possible.
Charlotte P then took over and delivered the same professional and friendly attitude until the sale was completed.
26 maart 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Hi there! Thank you for this lovely review. We are delighted that your Property Consultant, Charlotte Harvey, was able to simplify the sale process and leave such a positive impression. Likewise, getting the sale to completion is another important step and we're very happy to know that Charlotte in our dedicated Sales Progression team did such a great job too! Thanks again!
I was kept informed all the way through…
I was kept informed all the way through the selling process. The team went out of their way to ensure a seamless transaction.
27 maart 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Hi Robbie Jane! Thank you for this 5 star review. We appreciate that knowing what is happening through each step of selling a property is really reassuring and prevents any issues. This is why our team strive to keep our clients informed. We're so glad the process was a smooth one! Thanks again!
superfast service
I emailed in the evening, had a reply in my inbox first thing in the morning. I responded and had a reply within minutes, super fast service.
26 maart 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Hi there and thank you for taking the time to leave this 5 star review! We understand how important securing the right retirement property can be so we aim to help you with your search as fast as we can. We look forward to helping you further in future!
Using Retirement Homesearch made all the difference!
We were really struggling to sell my late mother's sheltered flat through a high street estate agent chain. A couple of viewings and no offers. Using Retirement Homesearch made all the difference. We had a buyer within a month or so and completed three months later. It is an excellent and affordable service for these kinds of specialist properties.
25 maart 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Thank you Simon for this wonderful review! We pride ourselves on our teams' specialist knowledge and expertise, and it's great we were able to get a result so quickly for you and succeed where the local agent struggled. Thanks again!
Retirement Home Search made everything…
Retirement Home Search made everything straight forward. Selling these properties isn’t easy as there are hidden costs involved but the peace of mind of someone being on site outweighs these costs. Rachel and Dawn were pleasant to deal with and the sale went smoothly.
13 maart 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Thank you so much for your 5 star review! Whilst Retirement Homesearch fees are always made totally clear and are very competitive, we appreciate that many leasehold properties will have certain 'event fees' payable. We always strive to alert sellers and buyers to these. It's great to know you so enjoyed dealing with Rachel and Dawn. Thanks again!
Charlotte Harvey has been brilliant…
Charlotte Harvey has been brilliant throughout a l-o-n-g sale process with several different buyers (who dropped out for their own reasons).
Charlotte is always cheerful, helpful and grasps the situation quickly. If I had to leave her a voicemail she always got back to me the same day.
19 maart 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Hi Mary! Finding a buyer is just one part of the sales process, so it's great to hear that Charlotte was always there for you right to completion. We're really happy we were able to help and thanks so much for taking the time to leave this 5 star review!
Rachel was very helpful
Rachel was very helpful, she quickly replied to any questions I had and supplied reassurance that things were going ahead. Progress was slow at times but again I was reassured things were still progressing.
26 februari 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Thank you so much for your review Linda! The conveyancing process can be complex sometimes but good communication is the key - we're so glad Rachel was there to help and reassure you. Thanks again!
Excellent service!
Excellent service! Charlotte kept me up to date with every aspect of the sale as it progressed so that I always knew what stage we were at. Very professional and I would highly recommend.
16 maart 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Thank you Mr Burke for this excellent review! We're so pleased to hear that alongside agreeing the sale, Charlotte kept you informed at all stages and that you would happily recommend our service!
Excellent service from start to finish
Charlotte made things very easy and straightforward. She was always available to ask advice and support us with the sale. Our property sold within one week of signing our agreement with retirement home search
11 maart 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Thank you so much for this wonderful review Annette! We're so glad Charlotte was able to support you in the sale and made things so simple. Fantastic to hear the property sold so quickly - thanks again!
Sold for less than half RH recommend
Sold for less than half RH originally recommended. Revised valuation always behind the market,
18 februari 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Hi Bob. Thank you for your feedback. Retirement Homesearch base valuations on carefully compiled, comparable evidence with the aim to achieve the best possible price given the local retirement market conditions. Viewing levels, viewer feedback and the prices of other retirement stock will be factored in before a price reduction is suggested and we always seek to strike the delicate balance between enhancing saleability within a changing market, and achieving the best price. All our contracts are no sale, no fee with sole or multi agency options giving vendors the opportunity to ensure they are with the agent they feel confident will achieve a sale – we are pleased we were able to secure and complete the sale for you.
Very helpful and professional.
Very helpful and professional.
16 december 2025
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Thanks Karen! Charlotte Harvey, your Property Consultant, was delighted to help you with your retirement property purchase. We wish you much happiness in your new home!
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