Excellent Service provided by both Rachel Hazell & Laura Fisher at the Hampshire area branch. Rachel had gone out of her way to provide me with a wide set of options to sell the property, to allow me... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Such an easy experience from start to finish. Homesearch did not charge any more than a local estate agent would have done, and were the perfect agents to handle the sale of my late mother’s pro... Toon meer
Bedrijf heeft geantwoord
Disappointed that no hot water pressure had to replace water tank to obtain any hot water. Dishwasher rusty and leaking had to replace this. Also hadn’t realised that the lease needed extending which... Toon meer
Bedrijf heeft geantwoord
We tried other high street estate agents first to know avail. Things began to move very soon after going to Retirement Homesearch. They secured a sale and stayed in touch throughout the whole process.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The UK's leading retirement home specialist. Helping thousands of clients buy and sell their retirement properties for over 30 years.
Contactgegevens
Queensway House, 11 Queensway, BH25 5NR, New Milton, Verenigd Koninkrijk
- 0333 321 4060
- enquiries@retirementhomesearch.co.uk
- retirementhomesearch.co.uk
4,7
Uitstekend
118 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
We recommend Retirement Homesearch for its specialist knowledge and helpfulness
Retirement Homesearch is very helpful and competent, our consultant Rachel Hazell clearly knows this specialist market very well. She and Charlotte (who chased once we had accepted an offer) brought it to a successful conclusion. They were particularly good right at the end of the procedure, when our buyer chose to exchange and complete while we were abroad, making the final arrangements quite tricky. We would certainly recommend this business, and believe it may have taken longer to sell with a 'traditional' estate agent who did not know the ins and outs of the retirement home market nor have the access to potential buyers. Our only concerns were the length of the selling procedure and the price we achieved, but neither were the fault of Retirement Homesearch
27 februari 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Dear Jenny thank you so much for this 5 star review! We're delighted you found Rachel and Charlotte to be so knowledgeable and able to find solutions when needed. Leasehold, managed retirement properties are a specialist area in both the conveyance and property market and we are pleased you found our recommendations and guidance so helpful in achieving the sale. Thank you again for the recommendation!
Retirement Homesearch
Mandy, from Retirement Homesearch, has walked the journey with me from putting my flat on the market to having a completion date for contracts. A time span of about 21 months.
I have received kind and helpful advice and support throughout. Even though the journey has had its challenges.
Thank you Mandy for your patience with me. FS
25 februari 2026
Review zonder uitnodiging
Excellent communication
Mandy has provided a very efficient and professional service and explained the sale process very helpfully. It has been a pleasure to deal with her
18 februari 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Hi Tim! Thank you so much for leaving this fantastic review of Mandy! We're delighted you found her so knowledgeable and that she was able to make your sale experience with Retirement Homesearch such a straightforward and enjoyable one. Thanks again!
Very good communication and excellent…
Very good communication and excellent staff. Handled the whole process of selling our apartment from start to finish. A great result for us. Thanks.
18 februari 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Hi David! Thank you so much for taking this time to leave this wonderful 5 star review. Charlotte, your Property Consultant, was delighted to secure a sale for you and we're so happy to hear you felt updated and in safe hands. We always aim for excellence and thank you for letting us know we achieved it!
From first making contact with Rachel…
From first making contact with Rachel at Retirement Home Search she was helpful and friendly. She kept me up to date with progress along the way and made me feel comfortable. She helped make what can be a stressful time a lot easier.
18 februari 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Thank you so much for this 5 star review! We are so pleased to learn that you had such a positive experience form your very first contact with Rachel. The Retirement Homesearch team know just how important a retirement sale or purchase is, and will always look to keep you updated and make the whole process as simple and stress-free as possible. Thanks again!
This is the second time we have used…
This is the second time we have used first port/ retirement home search over the last couple of years and have dealt directly with Mandy who has always been very professional and polite during our telephone conversations and keeping us updated with all the information needed such as solicitors and necessary packs that are required would highly recommend if it’s buying or selling
18 februari 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Thank you so much for this lovely review and recommendation. We're delighted to hear that Mandy has been able to assist you so professionally, and has all the knowledge needed to help matters progress smoothly. If you ever need help a third time, you know where to come! Thanks again.
Helpful, informative and friendly.
All the staff that we dealt with at Retirement Homesearch have been very professional yet were friendly and helpful when there were technical details that we didn’t understand.
Charlotte was our main contact and always settled any queries that we had. Thanks Charlotte.
10 februari 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Hi Peter! So great to hear that the Retirement Homesearch team were able to set your mind at rest and guide you through the process. Charlotte is extremely knowledgeable and it's fantastic to know how much she helped you. Thanks for your lovely review!
I can tell that she loves her job
I've been dealing with Mandy Bolwell whom I have found extremely efficient and professional. Nothing seems too much trouble and above all, although we only speak on the phone, I can still tell that she loves her job.
12 februari 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Thanks so much for your fantastic review! Retirement Homesearch know just how important a retirement property sale or purchase is and Mandy will be thrilled to know she has been able to help as she genuinely enjoys helping people get the right result.
Efficient and personal service
The service was efficient and Rachel kept in touch about the process which was helpful and reassuring.
6 februari 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Hi David! We are very happy to know everything went smoothly and that your contact with Rachel was so positive and reassuring. Thanks so much for taking the time to leave this 5 star review!
100% satisfied
After a big disappointment with another estate agent I turned to Charlotte Harvey and the team at RHS . This time I was not disappointed. I had bad luck with a couple of buyers dropping out, so it was a long haul, but Charlotte's advice was always invaluable - prompt, pragmatic and honest.
I can 100% recommend.
10 februari 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Hi Dena! Thank you so much for your 5 star review of Charlotte and the Team! As retirement specialists we pride ourselves on giving great advice so it's great to hear that Charlotte was able to help you achieve a sale and successfully navigate the sales process. We really appreciate the recommendation!
Outstanding service and genuine care
Following the passing of my mum, Charlotte Harvey from Retirement Homesearch was absolutely fantastic. She handled everything with kindness, understanding, and professionalism, and did an amazing job finding a buyer. At such a difficult time, her support really meant a lot to us. I’m extremely grateful for all her help and would highly recommend her.
31 januari 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Dear Richard Thank you so much for taking the time to leave this review. Losing a loved one and then having to sort out practical property matters is so hard. We're really pleased to learn that Charlotte's support and guidance made things things easier for you. We wish you and your family all the best for the future.
I made contact with Mandy Abbot after…
I made contact with Mandy Abbot after the previous estate failed to really introduce any one.
On the market quickly , 3 viewing and a sale, all completed without fuss, Debbie in the sales progression team was great.
That’s why I would rate 5 stars,
15 juli 2025
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Thank you so much for taking the time to leave this 5 star review! We're delighted Mandy was able to successfully market and sell the property for you, and that our dedicated sales progressor Debbie was able to smoothly assist the sale to completion. It really demonstrates the benefit of choosing a specialist retirement sales team!
Excellent professional service
We received excellent service from Mandy Bolwell and without her would have struggled to complete as efficiently.
22 januari 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Hi Brian! It's great to hear that Mandy was not only able to help you achieve a sale on the property, but assist you all the way to an efficient completion. Thank you so much for your 5 star review of our service!
Flat sale
In January 2026, Retirement Homesearch secured a sale on our flat, when the previous agent had not done so over a period of 6 months. In particular, we have found Rachel Hazell to be very responsive and efficient, and always made us feel as if we were priority clients.
23 januari 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Thank you so much for taking the time to leave this excellent 5 star review! We're delighted Rachel was able able to get a result for you when the previous agent was not. We pride ourselves on our professionalism and specialism and our clients are always at the heart of what we do.
Antwoord van Retirement Homesearch
Hi Nick! It's great to know that Rachel was able to help you with your retirement property journey - thanks so much for the 5 star review.
Charlotte and her team.
Charlotte and her team.were v professional and helpful throughout the journey. They were very swift in replying.
Our mother's flat sold within months on putting it through Retirement Homesearch.
An absolutely brilliant service which we would recommend unreservedly.
Thank you all at Retirement Homesearch 🙏
20 januari 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Thank you Pat for the 5 star review of the brilliantly professional service you received from Charlotte and the team! We know how stressful selling a property can be for both owners and their families, so it's always our aim to achieve a sale quickly and smoothly. It's really great to hear this was your experience and thank you for the recommendation!
Mandy Abbot our contact point was very…
Mandy Abbot our contact point was very helpful and efficient.
17 december 2025
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Thank you Donald for your 5 star review! Mandy Abbott has spent years in retirement property sales and we're so pleased she was able to help you.
Rachel Hazel was a star!
Rachel was very prompt with her email to me, also very friendly and helpful.
20 januari 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Thank you so much for your lovely 5 star review of the service you received from Rachel Hazell. She is always happy to help and really enjoyed being able to assist you.
Good overall support
Living a long way from the property I was selling, meant I had to rely more on Retirement Homesearch to stay on top of the sales process and organise viewings and chase solicitors. The support I received was personal and supportive.
16 januari 2026
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Thank you, Ian! We're thrilled to hear that you felt supported throughout your sales process. Our team is dedicated to making everything as seamless as possible, especially when distance is a factor. Your Property Consultant Rachel Hazell was delighted to help and we really appreciate your trust in us!
Very happy with our experience with…
Very happy with our experience with Retirement Homesearch. Charlotte Harvey was very helpful and was able to sell our property quite quick and efficiently, always keeping us informed, which is very important.
30 juni 2025
Review zonder uitnodiging
Antwoord van Retirement Homesearch
Thank you, Helen, for your wonderful feedback! We're thrilled to hear that Charlotte provided you with excellent service and kept you informed throughout the process. Your satisfaction is our priority, and we appreciate your support!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.