Rito Reviews 731

I haven’t received my order yet. I ordered the yarn on 12/22/25

My item has been held in customs for ten days. I realize that this is out of Rito’s hands; however, it would be appreciated if they provided a note that this sort of things may happen and therefore impact shipping times.

I ordered yarn for my daughter for a birthday gift. Not the best time of year for a birthday present order from Europe to California but the package was delivered within 10 days. She was ecstatic 🤩
The yarn itself is beautiful. I told her that she could look anywhere in the world for yarn in the color she wanted and I would get it for her. She wanted a very dark green yarn to knit a sweater and she found it. Thank you so much for an excellent yarn and service.

Your product is excellent but I think your shipping company could have done a better job. The bag had a tear in it.

I was skeptical at first about ordering, but read a lot of positive reviews, so I took a chance. Your prices are about 1/2 of what others are charging, so I went ahead. Ordering was easy and you state that shipping is usually 6-8 days, but I had read that many times, shipments were held up in customs, so I wasn’t surprise when I saw the “stop” on my tracking and it said arrival day was undetermined. The next thing I knew, my package was here and I was able to start my project. I love the yarn and will definitely order from you again! Great experience, great price and great product!

Everything was received as expected. Great quality, fast shipping (as fast as it could be from another country) but highly recommend. Great prices, great quality, would order from them again.

Beautiful yarn, and surprisingly fast international shipping

Packed safely. Arrived fast. There were two
Sweets included which I thought was very sweet literally and figuratively. I will purchase more products from this company!❤️

The colors of the yarn, particularly the purples and blues were not accurately depicted on the website. The yarn I received was much darker and brighter than the images online. Customs took over 2 weeks, which is OK as long as I know about the wait. Maybe put a message out to customers that U.S. customs is taking longer than expected. The softness and quality of the yearn is great though, and e-mails about shipping and tracking were good overall.

I received exactly what I ordered and the yarn is absolutely lovely.

The package was late. On the website it said it will take 3 to 6 business days, but it took longer than that. But I understand that it is holiday season and post office would be a lot busier than usual. What make me really unhappy was the package was not sealed tight, it was raining and the yarns got soaking wet, not sure I am able to salvage them…

I havent received my order yet. Tracking says it arrived in customs 12/19 but I still dont have it.

Ordered from the U.S. and received my order quickly and it was high-quality yarn, just as described! I plan on purchasing through Rito.com again.

I have yet to receive my purchase from Rito. It’s stuck in customs.

Thank You for Your Excellent Service

Dear Rito

I hope this message finds you well. I wanted to take a moment to express my satisfaction with your service. I received my yarn shipment very quickly and efficiently, and I am thrilled with the quality of the yarns I ordered.

Additionally, I appreciate your competitive prices, which make it easy for me to continue purchasing from you. I look forward to buying more yarn from your company in the future.

Thank you once again for your fantastic service!

Best regards
Barbara Gaweda

I’m very happy with this yarn! The quality is excellent — it feels soft, smooth, and pleasant to work with. The yarn has a beautiful, even texture and doesn’t split while knitting.

The color looks exactly like in the photos, which I really appreciate. It knits up nicely, holds its shape well, and gives a very neat, elegant result. I haven’t noticed any excessive pilling so far.

Shipping was fast, and the yarn was well packaged. Overall, a great experience, and I would definitely order from Rito again. Highly recommended!

Delightful customer service. Wonder follow through and direct communication throughout the ordering process.

I ordered the products over 2 weeks ago and still haven't gotten them. It's not completely the company's fault, they have been stuck in US customs for the past 5 days, but the tracking was not able to tell me where my package was for the first 10 days. Definitely doesn't fall under their "4-6" day shipping.