I’m happy with the service I received from this roofing and ventilation company. I ordered plastic sheets and connectors for my extension. At first, not everything was delivered, but after I contact... Toon meer
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Lees wat reviewers zeggen
Great product and great communication when ive emailed only reason for 4 stars is the delivery time takes forever. Had problem with first order and they sorted it straight away thank you so much for t... Toon meer
Rather expensive shipping costs, took so long to deliver also they put returns policy conditions against customer’s rights! Once I have challenged them! They sent me an email immediately promising to... Toon meer
Bedrijf heeft geantwoord
I'm always a little apprehensive about dealing with a company I've never dealt with before, especially on-line but my fears were allayed after my order was delivered: A. - on time B. - extreme... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Roofing Ventilation Online we specialise purely in the supply of Roof Ventilation Products, Polycarbonate Sheet, Roof Domes and Other Roofing System's. As a specialist we differ from general merchants by holding extensive stocks of all of our key product ranges. These volumes enable us to offer a next day delivery service on the majority of our products and at very competitive prices. We only sell quality products manufactured in the UK by Brett Martin Harcon, a market leading manufacturer. We understand that product accreditations, certification and testing are increasingly important, particularly in the building sector. All our products comply with the latest British and European standards and are CE marked, so when you buy from the Roofing Ventilation Online, you can be sure you will be buying a quality product that is fit for purpose and made to last. We have worked within the merchant industry for the past 30 years gaining not only product experience, but also the knowledge of the requirements that our customers need, from the enthusiastic DIYer to the experienced project manager. We offer a user friendly shopping solution, on a safe and secure site. We will strive to give you all the information you need at the click of a button with the help of installation guides and technical downloads, but are also glad to respond to emails, telephone calls and even snail mail. Visit our Contact us page for all the details you may need.
Contactgegevens
184c Wisbech Road, PE15 8EZ, March, Verenigd Koninkrijk
- 03302 230 267
- sales@roofingventilation.co.uk
- roofingventilation.co.uk
4,2
Goed
347 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Quality well made vent cowl
Ordered a vent cowl for a roof project. Arrived well wrapped and on time. A well made quality item that will satisfy the ventilation requirements I requested
5 december 2024
Great product
Great product, delivered well within the timescale. Cut to perfect size.
7 november 2024
Quickly delivered Item
Item ordered online, simple easy to use system, item came quickly quality good price competitive
4 november 2024
Promised twice for dealing date and…
Promised twice for delivery date and has failed to be delivered
1 november 2024
Antwoord van Roofing Ventilation
Hi William,
Thank you for highlighting this issue. We sincerely apologise for the inconvenience caused by the delay in your delivery.
Upon investigation, we found that your order was initially delivered on Monday, 4th November. However, the next day, you informed us that you hadn't received your delivery. We immediately looked into this and discovered that while the fixings were delivered, the roof sheets were damaged during transit and returned to the supplier. We're sorry if the delivery driver did not notify you of this, and we apologise for the delay in informing you. Replacements have been arranged and are on their way to you as soon as possible.
We appreciate your feedback and feel that once we were aware of the missing items, we acted swiftly and efficiently.
If you need any further assistance, please feel free to reach out to us via phone, live chat, or email. We’re here to help.
Kind regards,
Roofing Ventilation Team
Delivery costs are extortionate
Delivery costs are extortionate. £36 (incl VAT) for a Fire Switch! Item delivered, packaging badly damaged.
21 oktober 2024
Review zonder uitnodiging
Quality products at the right price.
Quality products at the right price and delivered on time!
2 oktober 2024
very helpful company
i had a problem finding a certain product online and they sorted it out straight away and even when it was delivered and I had a problem because I didn't order the right thing they sorted it out for me again straight away many thanks to you all
4 oktober 2024
Antwoord van Roofing Ventilation
Good afternoon Mark,
Thank you for taking the time to leave us such a great review!
We're pleased you were happy with our prices, service and easy-to-navigate website.
We look forward to dealing with you again in the future.
Kind regards,
Roofing Ventilation Team
Antwoord van Roofing Ventilation
Good afternoon Sean,
Thank you for your fantastic review!
We're happy to hear that you found our buying process quick and easy.
We really appreciate your feedback and look forward to dealing with you again in the future.
Kind regards,
Roofing Ventilation Team
Antwoord van Roofing Ventilation
Hi,
Thank you for leaving us a 5* review!
We're pleased to hear that you are happy with your custom-made product and our quick service!
Kind regards,
Roofing Ventilation Team
Antwoord van Roofing Ventilation
Good afternoon,
Thanks for taking the time to leave us a great review - we really appreciate your feedback.
Kind regards,
Roofing Ventilation Team
Delivered the items on time as advised
Delivered the items on time as advised, well packaged and in good condition. Good communication for delivery.
7 augustus 2024
Antwoord van Roofing Ventilation
Good afternoon Nigel,
Thanks for your fantastic review!
We're glad to hear that the items were delivered on time, well-packaged, and in good condition. It's great to know our communication met your expectations as well.
We look forward to dealing with you again.
Kind regards,
Roofing Ventilation Team
Antwoord van Roofing Ventilation
Hi Dave,
Thanks for your great review!
We're thrilled to hear you appreciated our competitive pricing and fast delivery.
We look forward to dealing with you again.
Kind regards,
Roofing Ventilation Team
had 6 corrugated delivered damaged…
had 6 corrugated delivered damaged phoned up and 6 more in perfect condition arrived great service very helpful when i phoned up
4 juli 2024
Antwoord van Roofing Ventilation
Good morning Paul,
Thanks for taking your time to leave us such a great review!
We apologise that the items on your first delivery were received damaged but we're pleased to hear your issue was dealt with promptly and you found our customer service team very helpful!
Your feedback means a lot to us. Thanks for choosing us and we hope to deal with you again in the future.
Kind regards,
Roofing Ventilation Team
Very prompt delivery.
3 juli 2024
Antwoord van Roofing Ventilation
Good morning John,
Firstly, thanks for taking the time to leave us a 5 star review!
We're glad to hear you order was delivered quickly. We always strive to deliver within the estimated lead time displayed on our website, and sometimes quicker when possible.
Thanks again for your feedback and we hope to deal with you again in the future.
Kind regards,
Roofing Ventilation Team
Good service
Good service, the items arrived well packaged and in good condition.
Would definitely use Roofing Ventilation again
28 juni 2024
Antwoord van Roofing Ventilation
Good morning Des,
Thanks for leaving us a great review!
We're pleased to hear you are happy with the service and product provided.
We look forward to dealing with you again.
Kind regards,
Roofing Ventilation Team
Delivered before expectation
Delivered before expectation, very good product. Would definitely use them again.
3 juni 2024
Well made item that fit perfectly old roll roof tile vent
Well made item that fit perfectly
4 juni 2024
Antwoord van Roofing Ventilation
Hi Jeffrey,
Thank you for taking the time to leave us a review.
We are glad to hear your tile vent fitted your roof tiles well.
Kind Regards,
Roofing Ventilation Team
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