RXO Reviews 

1.530
•
TrustScore 3.5 uit 5

3,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Was notified, I was next. They arrived and greeted me. They selected all my cabinets and asked where I wanted them. I inspected as they unloaded and wasn't rushed during my inspection. I only wish, th... Toon meer

Beoordeeld met 5 van de 5 sterren

The driver was very polite and courteous: he told me his name but i have forgotten, sorry. He thanked me for my military service; not necessary but appreciated. He put the boxes right where i needed... Toon meer

Beoordeeld met 1 van de 5 sterren

This company is a completely fraudulent establishment. I’ve now had two horrific experiences with them. The first, I bought a Samsung refrigerator that was suppose to be delivered on a Wednesday. They... Toon meer

Beoordeeld met 4 van de 5 sterren

The men unloaded the cabinets effectively and were courteous, just hard to understand a little. Had a discrepancy on number of boxes at first and later found a small envelope under a large box.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,6

Alle reviews

(1.530)

717 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

The guys were amazing

The guys were amazing, helpful and friendly. They were also meticulous bringing every box in to the house. Thank you!

9 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

at a chrysler dealership rxo has taken…

at a chrysler dealership rxo has taken over from penske. we have gotten one truck since they took over. nobody calls or emails to let us know why. evidently this isnt much of a trucking company

31 augustus 2026
Review zonder uitnodiging
Logo RXO

Antwoord van RXO

Hello,

We apologize for your poor experience with RXO. We have sent your complaint to the appropriate department. They are investigating.

Thank you.

Beoordeeld met 1 van de 5 sterren

Cancelled twice

Cancelled twice. Hung up phone. Left a message that was unintelligible. Terrible!

2 september 2026
Review zonder uitnodiging
Logo RXO

Antwoord van RXO

Hello David,

Thank you for taking the time to share your experience with us. We sincerely apologize for the frustration and inconvenience you have encountered with your LG delivery. We understand how important it is to receive timely deliveries, and it is disappointing to hear about the communication issues you faced. Your feedback is invaluable, and we are committed to addressing these concerns to improve our service. A member of our team has called you.

Thank you.

Beoordeeld met 2 van de 5 sterren

Rough handling by delivery staff

The two delivery persons were less than gentle with my custom made cabinets. One of the bigger cabinets they actually rolled end over end to move it. I have not opened the box yet, but I will. It seemed like they were more concerned about getting the job done quickly than being concerned with damaging anything in the boxes.

2 september 2026
Review zonder uitnodiging
Logo RXO

Antwoord van RXO

Hello Beth,

We understand how important it is to have everything in place for your delivery and installation. We apologize for the conduct of the carriers. Please know that your concerns are important to us, and we are committed to addressing them. To assist us with investigating this matter, please provide your order number, the phone number on the order, and name on the order. Please send the information to socialmediaresolutionteam@rxo.com.

Thank you.

Beoordeeld met 5 van de 5 sterren

The delivery men were very courteous

The delivery men were very courteous. They listened to my request to keep certain pathways clear and made sure everything was fine before they left. I expressed concern about a couple of the boxes being wet. With my permission they opened one of them to show me that the cabinet was not sitting on the wet cardboard.

2 september 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Disappointed

Delivery was supposed to be placed where I wanted it. I had cleared out the dining room to stage the cabinets in a climate-controlled environment as recommended by manufacturer. Driver said order would not fit and opted to put it in garage (shorter and easier to unload). I later moved it to the dining room myself and it fit with no problem.

24 augustus 2026
Review zonder uitnodiging
Logo RXO

Antwoord van RXO

Dear Ken,

Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. At RXO, we strive to provide reliable and timely service, and it is clear we fell short in your case. Your feedback is invaluable to us as it helps us identify areas where we need to improve. We are actively reviewing our processes to ensure that such issues are addressed and prevented in the future. A member of our team has called you.

Thank you.

Beoordeeld met 5 van de 5 sterren

The delivery team was great about…

The delivery team was great about staying in touch with me to let ke know what time they would arrive. Once they got on site, they were pure business and got that delivery knocked out! Our delivery was literally half their truck but they made quick work of it while being extremely pleasant to interact with the entire time. One of the boxes was pretty beat up and the lead person made sure to let me know what to do if it turned out the item was damaged once we got it opened up.

28 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

RXO major problem with delivery time

RXO was in charge of a delivery. Reportedly their contractor is UXO. There were no choices re delivery time (4 hour window.) Due to medical condition was unable to do an early morning delivery and requested sometime after 10:30 am regardless of the day. Customer service (2 separate agents) promised to leave a note with the delivery driver about the request and he did not get it. Arrived around 8:45 am with only a few minutes heads up. Driver was nice but company is awful and unresponsive. Paid $249 for poor service. Avoid this company at all costs.

25 augustus 2026
Review zonder uitnodiging
Logo RXO

Antwoord van RXO

Hello,

Thank you for sharing your experience with us. I sincerely apologize for the inconvenience and frustration you have faced with your delivery. It is disappointing to hear about the miscommunications and the poor customer service you have encountered. Could you send an email to socialmediaresolutionteam@rxo.com with the information below? Then we can locate your order and discuss how we may be able to assist.

Include the following on the email:
-name on the order
-phone number on the order
-order number

Thank you.

Beoordeeld met 5 van de 5 sterren

Overall great timely experience.

Gustavo was very careful to help deliver everything into my front living room of the house, and patiently doing so while I checked the order. both he and his helper were very good and I appreciate that very much.

26 augustus 2026
Review zonder uitnodiging

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