Safa & Marwa Tours Reviews 

Very rude...very unproffesional..
Rude customer service...always pushing you to push..greedy for money

Great experience throughout MashaAllah, we arrived in Jeddah where the driver was waiting for us. The hotel we stayed at in both places were walking distance to the haram and we never missed jamaat throughout our stay. There was a slight problem with the transport dates- which I txt moez and it was sorted almost straight away- which was beautiful customer support and very prompt. I’m very pleased with the quality and service provided by safa and marwa and would definitely recommend it to others. MashaAllah guys well done and keep it up- may Allah give you more baraqa Ameen

Abdul Rahman was very helpful in helping me and son book our umrah trip, he provided us with a few options that suited our needs. Will definitely be using these guys again In Sha Allah.

Travel agent was very helpful & professional. Will use this company again.

Moiz was very helpful to find me a very good price umrah package on such a short notice for January 2024. It was very easy and stress free all Flights, hotel & transportations were organised. Very helpful during preparation and travel. I got lucky because Flight to jeddah had been upgraded to business class. The view from hotel in madinah was looking directly at masjid nabawi, the best view anyone can ask for. With Allah's blessing, For what i paid I received much more. Definitely recommend moiz, Safa & Marwa tours!

Helpful staff and trustworthy. I had Jahanzaib helping me organise the details of the trip and was very helpful in accommodating my needs.

I would want to thank Mr Qassim, Ahmed Reza and his team for organising our Umrah trip this December 2023. We had few challenges initially and the team eventually helped to fix the issue with last minute overbooking At Madinah hotels and got it all sorted off .. Even ground transfer from their partner team in Mecca and Madinah were friendly car drivers. Alhamdullilah it was our first umrah and glad it was pleasant and we could complete our rituals as planned and return home safely.

This is my first experience of Umrah pilgrimage from the UK. I have taken rates from other UK agencies and agencies back home in Pakistan as well but Safa and Marwa Tours turns out to be far better than all others when it comes to package prices, added services and responsiveness. The level of personalized service Jahanzeb has given to me has made me surprised. He not only gave me the best flight and great hotel package in budget rates but also gave me free pick and drop service as well as complimentary. In addition, he is always available on a single message. I recommend everyone to take quote from them and see the difference themselves! Highly obliged & Super satisfied!!!

I wholeheartedly recommend Safa and Marwa Tours to anyone considering a pilgrimage to Mecca and Medina. Their exceptional service, led by Qasim's unwavering support, made my Ummrah journey seamless and deeply fulfilling. Trustworthy, reliable, and dedicated, they truly excel in creating meaningful and memorable experiences for pilgrims.

Qasim helped us a lot from the beginning all the way till the end. Any questions we had were answered in the best way. Another thing that we really appreciated was that he knew exactly what he was doing in terms of location and how it’ll be most helpful to us. Loved the hotels he booked for us. Definitely recommend!

Great team , very professional and helpful.
The whole customer service team was excellent and very interactive . We had all the documents , flights , visa way ahead of our departure for Omrah my sister and I would definitely recommend this agency to my friends .Good hotels selection in both cities of Jeddah and Medina . We’re Planning inshallah on Hadj with them again Thank you so much !

Excellent service by Mr Qasim, Mr Jahanzaib and Mr Moiz. I have booked my mum’s Umrah trip and I’m very happy with service received 10 on 10 :). I will definitely recommend Safa & Marwa Tours, keep it up guys 👍.

Very responsible and responsive. Whenever I emailed and messaged or called on what's app right away will respond.

Had many different options and iternary and went through all of them and priced it out.

Very good prices compared to other Umrah providers.

I can't thank Jahazeb bro enough, he did a fab job organised my umrah visa last minute . I was not even sure I can go for umrah or not because not any travel companies helping me out with umrah visa on travel documents . Jahazeb bahi arrange my visa on uk travel documents with in 24 hours . Lots of duas for Jahazeb bhai for making this possible for me . Jzk