I am extremely disappointed with my online shopping experience with Sana Safinaz. I ordered a suit online, and when it arrived, it was faulty — there were prominent stains on the white fabric, which... Toon meer
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I am extremely disappointed with my online shopping experience with Sana Safinaz. My previous order had a size issue, and now my recent order arrived with a stain. On top of that, I’m being asked to p... Toon meer
I have made 3 separate purchases over the past few months and all arrived within a week. One order which was larger was in 2 separate shipments. No communication about this but when I what’s apped and... Toon meer
I always admire Pakistani fashion online but didn't feel confident ordering. I kind of took the plunge and just went for it with Sana Safinaz (even though we're all in lockdown globally) The Tuni... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Sana Safinaz is a Pakistani designer offering clothing and accessories which is based in Pakistan.
Contactgegevens
40K PECHS BLOCK 6 KARACHI, 74500, Karachi, Pakistan
- +9221111003005
- sales@sanasafinaz.com
- sanasafinaz.com
2,0
Slecht
136 reviews
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Please dont buy any dresses from this…
Please dont buy any dresses from this brand
They are fraud people
And make fraudulent charges on tour credit card
They got the worst customer service
Even after making payment they call you and send emails saying that your order is on hold and make you pay again
Then create another order on your name and send the dresses twice
My wife has had the worst experience from them ordering dresses here in USA
I always order from many other brands such as baroque, khuda baksh and the process is always smooth
I have never experienced such nonsense from any other
18 februari 2024
Review zonder uitnodiging
Antwoord van Sana Safinaz
We apologize for the inconvenience you've experienced with your order. We take customer feedback seriously, and we appreciate you bringing this to our attention. To resolve your issue, please email us at **sales@sanasafinaz.com** or WhatsApp us at **021-111-003-005** with your order number. Our team will work diligently to address your concerns and ensure a satisfactory resolution. Thank you for your patience and understanding.
fabric is not good wastage of money..the lace of the fabric get tone.... n it's not the first time happens with the it'a the third time.... now am not went to sana safinaz outlet😐
fabric s mit good....fabric is not good wastage of money..the lace of the fabric get tone.... n it's not the first time happens with the it'a the third time.... now am not went to sana safinaz outlet😐
2 februari 2024
Review zonder uitnodiging
Karachi outlet made a mistake and gave…
Karachi outlet made a mistake and gave me the wrong article customer service replied saying although they understand it is their fault as I live outside Pakistan they cannot do anything about it !
A high end brand that does not value their customers and cannot find any solution for their own mistake
20 december 2023
Review zonder uitnodiging
amaze
I love how Sana Safinaz's customer service reply in such a short amount of time and how quickly the packages arrive (in a week) when living internationally. The quality of the clothes is amazing while theyre breathable, and they have such a variety of modern and beautiful styles at such a good price! Definitely my go to pakistani designer.
7 januari 2024
Review zonder uitnodiging
Antwoord van Sana Safinaz
Thank you for your kind words. We are glad to hear that you enjoyed our service and that we are your favourite brand. Your feedback is very valuable to us and helps us improve our products and services. We hope to see you again soon and provide you with more satisfaction.
Super Experience!
Great place! Good quality stuff, quick delivery!
1 december 2023
Review zonder uitnodiging
Antwoord van Sana Safinaz
Thank you for your kind words! We are glad to hear that you enjoyed our products and service. We appreciate your feedback and hope to see you again soon!
Great experience
It was my first time shopping with sana safinaz. The items were delivered on time and the process was pretty smooth.Great quality. Looking forward to shop again
1 december 2023
Review zonder uitnodiging
Antwoord van Sana Safinaz
Thank you for your kind words and positive feedback. We are delighted to hear that you had a pleasant shopping experience with sana safinaz and that you are satisfied with the quality of our products. We appreciate your loyalty and support and we hope to serve you again soon.
I ordered from Sana Safinaz,I got my…
I ordered from Sana Safinaz,I got my parcel on time.im 100%satisfied .great dealing with customers.
5 december 2023
Review zonder uitnodiging
Antwoord van Sana Safinaz
Thank you for your kind words and positive feedback. We are delighted to hear that you are satisfied with your order and our customer service. We appreciate your loyalty and trust in Sana Safinaz. We hope to serve you again soon.
Excellent service and really good…
Excellent service and really good quality of clothes
31 oktober 2023
Review zonder uitnodiging
Antwoord van Sana Safinaz
Thank you for your kind words and positive feedback. We are delighted to hear that you enjoyed our service and the quality of our clothes. Your satisfaction is our priority and we hope to see you again soon.
Trust Sana Safinaz brand worth every penny…
Sana Safinaz has been my number 1 designer the past I can’t even describe it for soooo many years.
The quality and the designing has been fabulous as it has increased every year.
Whenever I go out, I get so many compliments for my suite. Everyone tells me they are made for me to perfection which is very hard to find as a women. So I would definitely recommend it to everyone to try them out. My family & friends are already loving it.
The customer service is outstanding and always very helpful and you get international delivery all over the world.
What else do you we need?
Thank you Sana Safinaz and your fabulous team :)))
10 december 2023
Review zonder uitnodiging
Antwoord van Sana Safinaz
We are glad to hear that you are enjoying our products and services. Thank you for your kind words and your loyalty to Sana Safinaz. We appreciate your feedback and your recommendations to others. It means a lot to us that you feel confident and comfortable in our designs. We hope to continue to meet your expectations and make you happy.
Thank you :)
Good customer service.
Good customer service.. politely spoken and solve issues very quickly. Great place to shop.
1 december 2023
Review zonder uitnodiging
Antwoord van Sana Safinaz
Thank you for your kind words and positive feedback. We are delighted to hear that you had a pleasant shopping experience with us and that our customer service team was able to assist you promptly and courteously. We appreciate your loyalty and support and hope to see you again soon.
I ordered the new winter collection…
I ordered the new winter collection from sana safinaz.com and I have to say that I'm impressed with the delivery time and clothing material beyond my expectations, I was delivered the dress within one week , so glad that I received my order on time, pls keep up the good work abd standard .thank you so much
17 november 2023
Review zonder uitnodiging
Antwoord van Sana Safinaz
Thank you for your kind words and positive feedback. We are delighted to hear that you are satisfied with our winter collection and our delivery service. We always strive to provide high-quality products and fast shipping to our valued customers. We appreciate your loyalty and support. We hope you enjoy your dress and look forward to serving you again soon.
Best Pakistani cloth Brand
I’m love with Sana Safinaz cloths. They have best quality and very stylish outfits And order come within one week. Customer service is very friendly. Highly recommended.
4 december 2023
Review zonder uitnodiging
Antwoord van Sana Safinaz
Thank you for your kind words and appreciation. We are delighted to hear that you are satisfied with our products and services. Sana Safinaz is committed to providing high-quality and stylish outfits for our customers. We are glad that you received your order within one week and that you found our customer service friendly. We hope you enjoy wearing your new clothes and we look forward to serving you again soon.
I am a frequent customer of Sana…
I am a frequent customer of Sana Safinaz from the UK. I find the service very fast and simple. Communication is excellent as is the quality of clothes.
28 november 2023
Review zonder uitnodiging
Antwoord van Sana Safinaz
Thank you for your kind words and your loyalty to Sana Safinaz. We are delighted to hear that you are satisfied with our service, communication and quality of clothes. Your feedback is very valuable to us and motivates us to keep improving. We look forward to serving you again soon.
Great company.
I have been purchasing clothes from Sana Safinaz for a while now. Their customer service has been exceptional. The orders are normally delivered within a week. The only thing I wish would change is their free shipping threshold. It has gotten better. I used to have to order $500 worth of clothing to get free shipping, now I have to spend $300. It would be great if that threshold is lowered. But other than that, great experience.
1 december 2023
Review zonder uitnodiging
Antwoord van Sana Safinaz
Thank you for your kind words and your loyalty to Sana Safinaz. We are delighted to hear that you are satisfied with our products and our customer service. We appreciate your feedback on the free shipping threshold and we will take it into consideration for future improvements. We hope to serve you again soon and make your shopping experience even better.
great service
great service, for international deliveries as well
7 december 2023
Review zonder uitnodiging
Antwoord van Sana Safinaz
Thank you for your kind words and positive feedback. We are glad to hear that you are satisfied with our service and that your international deliveries arrived on time and in good condition. We appreciate your loyalty and support, and we hope to serve you again soon.
I recently purchased an outfit from…
I recently purchased an outfit from Sanasafinaz. It was a very nice experience. The customer service was really good. Would definitely purchase again.
1 december 2023
Review zonder uitnodiging
Antwoord van Sana Safinaz
Thank you for your kind words and positive feedback. We are delighted to hear that you enjoyed your shopping experience with Sanasafinaz. We appreciate your loyalty and support. We hope to see you again soon and provide you with more beautiful outfits.
I’ve bought ready made velvet on two…
I’ve bought ready made velvet on two separate occasions and both times the outfits have been beautifully made with great customer service and delivery to uk. Will surely be buying again. Thanks you SS!
6 december 2023
Review zonder uitnodiging
Antwoord van Sana Safinaz
Thank you for your kind words and positive feedback. We are delighted to hear that you are satisfied with our velvet outfits and our customer service. We appreciate your loyalty and support. We look forward to serving you again soon.
Very good price and very fast deliver…
Very good price and very fast deliver to the U.K. and on time! Very happy :)
4 december 2023
Review zonder uitnodiging
Antwoord van Sana Safinaz
Thank you for your kind words and positive feedback. We are glad to hear that you are satisfied with our service and product. We appreciate your trust and loyalty as our valued customer. We hope to serve you again soon.
Elegant collection of clothes
I ordered online from the website which was a seamless procedure. The product delivered well in time. I will definitely order again due to the convenience and high quality products offered.
5 december 2023
Review zonder uitnodiging
Antwoord van Sana Safinaz
Thank you for your kind words and positive feedback. We are delighted to hear that you enjoyed our elegant collection of clothes and that you had a smooth online shopping experience. Your satisfaction is our priority and we appreciate your loyalty. We look forward to serving you again soon with more convenience and high quality products.
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