Sarah's Flowers Reviews 

1.694
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

To receive a surprise delivery of flowers was one thing, and the quality of presentation was another! The care taken when putting the lovely arrangement of white and oriental lillies was evi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

You know whats really really nice…… when you order flowers and the person on the receiving end actually receive what you have ordered and not some watered down version. Cannot recommend Sarahs Flower... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I received a call from Brianna at Sarah’s Flowers and she was keen to find out more about the disappointing delivery. I sent her a photo of the arrangement. Brianna offered to have a fresh arrangeme... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered flowers from another company prior to my Mums funeral a week in advance. They rang me on the day of delivery to say thay don't have those flowers and they will make something else. Obviousl... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 162021829

  1. Bloemenbezorging
  2. ook in
  3. Bloemist
  4. Cadeauwinkel

Geschreven door het bedrijf

Sarah's Flowers delivers fresh flowers Australia Wide. We offer same day delivery for orders placed before 2pm! Call us on 1300 448 335.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

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4,6

Alle reviews

(1.694)

159 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

Dead flowers & $11.95 for a mystery small gift apparently

Flowers supposed to last 3-5 days sure thats reasonable. Recieving flowers including some that already need to go in the bin not reasonable. Also why include the option of add ons, snowy mountain love chocolate cookies and this instance and just substitute it with fig and caramel biscuits which arent even an option on the website. Not as ordered!

12 december 2025
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thank you so much for taking the time to pass on this feedback, Shania. I'm incredibly sorry to hear of your experience and for any disappointment caused. I have located your order and will arrange for one of our friendly team to reach out to you directly. Our sincerest apologies again for this experience.

Beoordeeld met 1 van de 5 sterren

Unreliable and misinformed.

Unreliable and misinformed.
Delivery suppose to be on Friday didn’t get there until Monday by a courier, flowers in a state of death no freshness as they had fallen out of the vase they were suppose to be in a vase no water to support them

8 december 2025
Review zonder uitnodiging
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Antwoord van Sarah's Flowers

Hi Angela, Thank you so much for taking the time to pass on this feedback. This is certainly not up to our usual standards! Unfortunately I'm struggling to locate an order using only your first name here on Trustpilot so I'm not too sure this is one of ours? If you can please pass on your 5 Letter Order Reference I would love to chase this up for you urgently. Our apologies for any inconvenience or disappointment caused!

Beoordeeld met 1 van de 5 sterren

Terrible, unprofessional, never again

I used SARAH’S Flowers in Hobart to order an expensive bowl of flowers for a special birthday on Saturday evening . I was told they would be delivered Saturday afternoon.. at 2 pm I received a phone call to say they weren’t going to do a delivery that afternoon.. no explanation, no alternative solution, no care, only to say we will give you a refund or deliver Monday.. as I live interstate I found this company to be most unprofessional to deal with ..never again. Beware

6 december 2025
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Hi Robyn,
Thank you so much for taking the time to pass on this feedback. This absolutely does not sound up to our usual standards. Unfortunately I'm struggling to locate an order in our system matching your name here on so I'm not too sure this was one of ours? If you can please provide your 5 Letter Order Reference I would love to follow this up urgently with you and our management. Our sincerest apologies again for any disappointment or inconvenience caused. I hope you are keeping well!

Beoordeeld met 5 van de 5 sterren

Arrived in time

4 december 2025
Review zonder uitnodiging
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Antwoord van Sarah's Flowers

Thanks for your lovely review, Keith - we are so happy to hear you had such a great experience with us and can't wait to assist you again next time :)
Have a wonderful day!

Beoordeeld met 1 van de 5 sterren

Request not being assessed as important

24 november 2025
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Hi Terry, we sincerely apologise for any disappointment. I’ve found your order in our system and will make sure someone from our team reaches out to you soon to resolve this.

Beoordeeld met 5 van de 5 sterren

Flowers for a friend in hospital

Karen's attention to great service plus fresh flowers

26 november 2025
Review zonder uitnodiging
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Antwoord van Sarah's Flowers

What a great review! Thank you! It makes our day to know you appreciated our friendly staff. Have a wonderful day!

Beoordeeld met 5 van de 5 sterren

Easy to use website

Easy to yse website, always a pleasure to use Sarah's Flowers!

28 november 2025
Review zonder uitnodiging
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Antwoord van Sarah's Flowers

Thanks so much! We’re thrilled you enjoy using our website and our service.

Beoordeeld met 5 van de 5 sterren

Great business to deal with

Have had flowers from Sarah’s in the past & always been happy & satisfied with my order

24 november 2025
Review zonder uitnodiging
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Antwoord van Sarah's Flowers

Thanks Anthony! Really glad you’ve been happy with your past orders. We appreciate your continued support!

Beoordeeld met 5 van de 5 sterren

Highly recommend Sarah’s Flowers

Highly recommend Sarah’s Flowers. Great customer service and care put into their floral arrangements. We are interstate and wanted to send flowers to our loved one in Adelaide. Super quick service and absolutely amazing bouquet was delivered to their door. It certainly made hers and our day knowing we made the right choice to utilise Sarah’s Flowers services. Thank you.

25 november 2025
Review zonder uitnodiging
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Antwoord van Sarah's Flowers

Thanks so much for the lovely review! We’re really glad the bouquet arrived quickly and made the day special for your loved one. We appreciate you choosing us from interstate and are so grateful for the recommendation!

Beoordeeld met 5 van de 5 sterren

Everyone was helpful.

20 november 2025
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thanks so much for taking the time to pass on this lovely review, Matthew - we are so happy to hear you had such a great experience with us! We look forward to assisting you again next time :)
Have the best day!

Beoordeeld met 5 van de 5 sterren

Thank you so much for the beautiful…

Thank you so much for the beautiful flowers. They were absolutely loved by the recipient. I also really appreciated the transparency and communication throughout the process. Being able to track the order in real time, including updates when the flowers were out for delivery and when they arrived, was incredibly reassuring.

As an interstate customer and a first-time purchaser, I wasn’t sure what to expect, especially ordering at the last minute. But the flowers were delivered the same day, and the whole process felt seamless and reliable.

Thank you again for such wonderful service. I’ll definitely be ordering from you again. 🌸

24 november 2025
Review zonder uitnodiging
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Antwoord van Sarah's Flowers

Thanks so much for your kind review, Alex - we are so happy to hear you had such a great experience with our service! Please always feel welcome to reach out if we can ever be of assistance again in future :)
Have a fantastic day!

Beoordeeld met 1 van de 5 sterren

Horrible experience

Ordered online they said by 5 pm will be delivered… I called them and they said by 7 pm I actually had to call my friend that was not supposed to know that she was receiving the flowers but they arrived after 7.15 pm … Dried flowers of course after so many hours .. The Teddy bear I’ve ordered was nothing like the picture was horrible… they offered to refund me the delivery wich was 25$ I think … I paid 177$ … do not trust them … actually do not use them

25 november 2025
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Hi, we’re very sorry your order didn’t meet expectations and for the delays you experienced. That’s not the standard we aim for. Could you please share your 5-letter order reference so we can review this and be in touch to resolve it?

Beoordeeld met 5 van de 5 sterren

Impressed

The flowers were beautiful and fresh looked better than the picture online. The communication on delivery was excellent . Definitely recommend them.

20 november 2025
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thanks Michele! So glad the flowers looked even better than online and that delivery communication was excellent. We really appreciate your recommendation!

Beoordeeld met 4 van de 5 sterren

Great service and high quality product. Highly Recommended!

Flowers delivered were very high quality and exactly as pictured on the website.
Driver called to ensure where to deliver, well before the service began.
Overall the service was very good.
Thanks for making a stressful event slightly less difficult.

21 november 2025
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thanks Rick! So glad the flowers were exactly as pictured and that delivery went smoothly. We’re happy we could make a stressful event a little easier and really appreciate your recommendation!

Beoordeeld met 5 van de 5 sterren

Fruit hampers for elderly parents…

I ordered fruit hampers for both our fathers back in September. They absolutely loved them, raved and sent pictures of the most gorgeous, high quality fruit so I've just ordered 2 more hampers for both sets of parents for Christmas.

7 september 2025
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thanks Karen! So glad your parents loved the fruit hampers and that the quality was so well received. We really appreciate your continued support and look forward to helping with the Christmas orders!

Beoordeeld met 5 van de 5 sterren

Good old-fashioned service

They personally called me to say the flowers and candle were packed and ready and about to be delivered. Fantastic personal touch, no one does that anymore!

20 november 2025
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thanks for your lovely review, Sandra - we are so happy to hear you had such a great experience with us and can't wait to assist you again next time :)
Have a wonderful day!

Beoordeeld met 5 van de 5 sterren

Ease of access

Ease of access, convenient navigation of the website to find what I wanted and then the reliability of prompt delivery, every aspect of the service was smooth as silk!

15 november 2025
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thanks for your lovely review, Raymond - we are so happy to hear you had such a great experience with us and can't wait to assist you again next time :)
Have a wonderful day!

Beoordeeld met 1 van de 5 sterren

Third rate and grossly over priced

I received an arrangement which was delivered while my husband who ordered the arrangement was present. The arrangement was very ordinary at the most and looked like something you'd pick up at a supermarket, consisting of 2 short stems of oriental lilies which were all tightly closed and a couple of prigs of greenery in a small cardboard box. My husband was clearly horrified and embarrassed. I managed to extract what he had paid for it and I was horrified - $70! When I rang to complain the customer service didn't seem to appreciate that it was grossly over priced and got the distinct impression that that was the accepted standard for Sarah's Flowers. There was no offer to rectify the situation. I feel compelled to write this review to warn potential customers.

11 november 2025
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Hi Colleen,
Thank you so much for taking the time to pass on this feedback. I'm so incredibly sorry to hear of your experience and the disappointment caused. We would absolutely love to follow this up further with our management and yourself. I have located this order and will arrange for one of our friendly team to reach out to you again directly. Our sincerest apologies again for this experience. I hope you are keeping well.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service - easy to order - high quality flowers and fast delivery. Very reliable

17 november 2025
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thanks so much for taking the time to pass on this lovely review, Stephen - we are so happy to hear you had such a great experience with us! We look forward to assisting you again next time :)
Have the best day!

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