Sarah's Flowers Reviews 

1.694
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

To receive a surprise delivery of flowers was one thing, and the quality of presentation was another! The care taken when putting the lovely arrangement of white and oriental lillies was evi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

You know whats really really nice…… when you order flowers and the person on the receiving end actually receive what you have ordered and not some watered down version. Cannot recommend Sarahs Flower... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I received a call from Brianna at Sarah’s Flowers and she was keen to find out more about the disappointing delivery. I sent her a photo of the arrangement. Brianna offered to have a fresh arrangeme... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered flowers from another company prior to my Mums funeral a week in advance. They rang me on the day of delivery to say thay don't have those flowers and they will make something else. Obviousl... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 162021829

  1. Bloemenbezorging
  2. ook in
  3. Bloemist
  4. Cadeauwinkel

Geschreven door het bedrijf

Sarah's Flowers delivers fresh flowers Australia Wide. We offer same day delivery for orders placed before 2pm! Call us on 1300 448 335.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,6

Alle reviews

(1.694)

159 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

DO NOT PURCHASE FROM THIS FLORIST!!

DO NOT PURCHASE FROM THIS FLORIST!!
Flowers were mass produced rubbish….. As a former florist myself I was disgusted when I was not allowed to choose what flowers went into my arrangement….. I was firmly told that the flowers came as is in the pictures and will not be changed….. I had ordered online and thought it was weird there was nowhere to message the florist, so I called….. As soon as I was told the arrangement came “As is” I regretted I had ordered, and paid, from them….. This is mass production at its best, not the art of a true floristry….. So in the pictures you will see what cost around $400 in two arrangements, sent to my daughter after a brain tumour removal….. One was from her work, dying after 3 days, and one from me…… There is NO WAY on earth these flowers were even close to being decent for what we paid….. Woolies, IGA and Coles make better and fresher flowers….. Her work one was just dumped outside the hotel and her husband had to search for it….. How is that professional….. Then they charge astronomical delivery charges….. And don’t get me started on the $7.50 chocolates they charged me $19.95 for…… The positive reviews in my opinion would have to have been written by staff….. I would NEVER recommend this florist (Actually struggle to call them that)…… Please zoom in on the flowers in the pictures….. One was delivered that day and the lilly one was 3 days old….. Look at the petals closely and you will see them withering and wrinkled, old flowers….. Same with the roses in my arrangement, old roses….. Please don’t waste your money!!

15 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

3rd time flowers have come sub standard and died…

3rd time flowers have come sub standard and nothing like photos expensive ones ordered and died within days I emailed first two times issues and they blamed transport people and suppliers now
Feel need to review now

7 januari 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Hi Alan, I'm sorry we've caused so much disappointment. I would like to help get this resolved for you but am unfortunately having a hard time locating your order using your name. Can you please provide me with your 5-letter order reference code so I can assist you further? Thank you in advance, and I hope to hear from you soon.

Beoordeeld met 5 van de 5 sterren

Perfect In Every Way

Very pleasant to talk to. 100% happy,

10 januari 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thank you! We're so glad to hear you had such a wonderful experience with us.

Beoordeeld met 2 van de 5 sterren

Flowers ordered were not flowers delivered

The flowers I ordered online were very different to what arrived. About half the flowers and half the size arrived. And response from Sarah's Flowers was 'the invoice says that flowers are seasonal and may be changed'. I understand that. But for a bunch that looks like it is from Coles is not good. Disappointing.

8 januari 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Hi Tahnee,
Thanks so much for reaching out! I am so sorry for any disappointment caused by the arrangement delivered. I have located your order in our system and will arrange for someone from our team to reach out to you shortly.
Take care!

Beoordeeld met 5 van de 5 sterren

Ordering online was so easy

Ordering online was so easy. Delivered on time and flowers were absolutely beautiful

10 januari 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thank you so much! We’re delighted to hear you found ordering easy and loved the flowers.

Beoordeeld met 3 van de 5 sterren

They are not reliable, flowers poor quality and not delivered when requested

Flowers looked substandard and notvlike website..not delivered the day requested. Maybe 10 to 30 mins before the funeral service.
Plenty of stress..very disappointing

6 januari 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Hi Tony,
Thanks so much for taking the time to pass on this feedback. We are so incredibly sorry to hear of this experience. Unfortunately I'm struggling to locate an order in our system matching your name here on Trustpilot so I'm not too sure this is one of ours. Are you possibly able to provide the 5 Letter Order Reference for this delivery? Or alternatively some further details such as the sender's name or the date this delivery occurred? Our sincerest apologies again for this experience and any disappointment caused.

Beoordeeld met 1 van de 5 sterren

After 11days my daughter s flowers were…

After 11days my daughter s flowers were delivered it took over 15e mail s back and forth but aventually Sarah s admitted their computer changed the address but their idea of compensation was pitiful 15 dollars shame on you .youruined my daughter s Xmas also mine and the stress and worry was awful your customer service was pathetic change your name to Scrooge C Bramwell

24 december 2025
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Hi Christopher,
Thank you for taking the time to pass on this feedback. I'm incredibly sorry to hear of your experience and the disappointment caused. I can see our team has since been in touch and resolved this with you directly. However please rest assured I have passed your feedback onto our management directly to be followed up with our team further internally. Please never hesitate to reach back out if you have any further questions or concerns. Our sincerest apologies again. I hope you are keeping well - please take care.

Beoordeeld met 5 van de 5 sterren

Ordered flowers from Yorkshire to Perth…

Ordered flowers from Yorkshire to Perth Australia, easy process to order online and arrangement delivered promptly the following day. Everything arrived as ordered and recipient was very happy. Would highly recommend 😃

6 januari 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thank you for your wonderful feedback! We’re so pleased everything arrived as expected and that the recipient loved the flowers.

Beoordeeld met 1 van de 5 sterren

Unreliable

We ordered a wreath arrangement costing over $300 from Sara’s Flowers for a funeral we were unable to attend. The order was placed several days in advance, with a clear promise of courier delivery by a specified time at the funeral. On the actual day of delivery, we received a call at 1:40 pm telling us it had not been delivered.
This was completely unacceptable, especially given the nature of the occasion and the advance notice provided. A funeral is not something you get a second chance to fix.
First and last time we will ever use this service

3 januari 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Hi Erin,
Thanks so much for providing your feedback, and sincerest apologies for the disappointment caused. I have located your order in our system and will arrange for someone from our team to reach out to you shortly to resolve this.
Take care!

Beoordeeld met 5 van de 5 sterren

Easy online ordering

Online ordering was easy and the price was reasonable for a busy time of year. Communication about delivery was good and the delivery itself was punctual.

23 december 2025
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

We appreciate your kind review and are pleased everything went smoothly for you.

Beoordeeld met 5 van de 5 sterren

We sent flowers by email from Scotland…

We sent flowers by email from Scotland to Australia , looked through Sarah’s flowers website and chose a beautiful lily arrangement with chocolates, they were delivered exactly as we chose and extremely happy when we seen the picture , thank you to staff at Sarah’s flowers for making our friend feel loved .
Janice Wylie x

23 december 2025
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thank you for your kind words! We’re so happy everything arrived perfectly and that you were pleased with the arrangement.

Beoordeeld met 5 van de 5 sterren

Very good service

21 december 2025
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

What a fantastic review – thank you! We're so glad to hear you had such a wonderful experience with us.

Beoordeeld met 5 van de 5 sterren

Beautiful

The staff are helpful when ordering, and the recipients always let me know how beautiful the flowers are that have been delivered to them.

17 december 2025
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thanks a bunch for your lovely review! We're absolutely thrilled to hear you're so impressed with everything. We can't wait to help you again soon!

Beoordeeld met 5 van de 5 sterren

The online ordering was very easy and…

The online ordering was very easy and straightforward, and the website gave me all the information I required. I submitted the order around lunchtime and the flowers were delivered to my daughter's room by about 4.30pm the same day as I placed the order before 2pm. The tracking information was terrific, and I knew as soon as the flowers had been delivered. The product was of high quality and very close to what I had chosen online.

15 december 2025
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thanks a bunch for your fabulous review! We're absolutely thrilled to hear you're so impressed with everything. We can't wait to help you again soon!

Beoordeeld met 5 van de 5 sterren

Great phone service

Great phone service, very helpful. Speedy. Thank you

12 december 2025
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thank you! We're really glad we could make your order process so smooth and easy. Enjoy your day!

Beoordeeld met 5 van de 5 sterren

Easy to order even though I was…

Easy to order even though I was overseas, and flowers stayed fresh and were delivered on time.

10 december 2025
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thank you so much! We’re glad ordering from overseas was easy and that the flowers arrived fresh and on time

Beoordeeld met 5 van de 5 sterren

Such an amazing service

Such an amazing service ! Really amazing product and the delivery was super fast 🥳

12 december 2025
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thank you so much! We’re so happy you loved the product and the fast delivery

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