Sarah's Flowers Reviews 

1.694
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

To receive a surprise delivery of flowers was one thing, and the quality of presentation was another! The care taken when putting the lovely arrangement of white and oriental lillies was evi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

You know whats really really nice…… when you order flowers and the person on the receiving end actually receive what you have ordered and not some watered down version. Cannot recommend Sarahs Flower... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I received a call from Brianna at Sarah’s Flowers and she was keen to find out more about the disappointing delivery. I sent her a photo of the arrangement. Brianna offered to have a fresh arrangeme... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered flowers from another company prior to my Mums funeral a week in advance. They rang me on the day of delivery to say thay don't have those flowers and they will make something else. Obviousl... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 162021829

  1. Bloemenbezorging
  2. ook in
  3. Bloemist
  4. Cadeauwinkel

Geschreven door het bedrijf

Sarah's Flowers delivers fresh flowers Australia Wide. We offer same day delivery for orders placed before 2pm! Call us on 1300 448 335.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

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4,6

Alle reviews

(1.694)

159 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

recently ordered flowers from the UK to…

recently ordered flowers from the UK to be delivered to my sister in Australia, and I couldn’t be happier with the service. The entire process was smooth and straightforward, and I was kept updated every step of the way.

The flowers arrived on time and looked absolutely beautiful—fresh, vibrant, and exactly as pictured. My sister was delighted with them, which made the whole experience even more special.

It’s always a bit nerve-wracking ordering internationally, but this company made it feel effortless. I would definitely recommend them to anyone looking to send flowers abroad, and I’ll be using their service again in the future! Thank you 😊

19 maart 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thank you so much for your kind words! We’re absolutely delighted to hear that your experience was smooth and that the flowers arrived beautifully and on time. We look forward to helping you again in the future! 😊

Beoordeeld met 5 van de 5 sterren

Birthday Flowers

Placing an order is very easy and the deliveries are on time. Most importantly the flowers look beautiful and always very well received. Thank You

23 februari 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thank you for your lovely review. We are so pleased you found the ordering easy and that the flowers were well received!

Beoordeeld met 5 van de 5 sterren

I am fron Melbourne and on both…

I am fron Melbourne and on both occasions that I ordered flowers from pictures Sarah's website the flowers delivered were the exact copies of pictures on website. They looked beautiful and on the last occasion it was for my Aunty Cecilia 80th Birthday.
My Aunty was so happy and could not stop saying how beautiful they were
Thank you so much.

28 februari 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

We really appreciate your kind words! So happy your aunty was delighted with her birthday flowers.

Beoordeeld met 5 van de 5 sterren

Great experience

Terrific prompt and professional service, always courteous and helpful. Floral arrangements are beyond expectations. Great company to deal with.

25 februari 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

We’re so grateful for your kind words. It means a lot to our team to know you find us professional, helpful and great to deal with.

Beoordeeld met 5 van de 5 sterren

Fantastic flowers and great customer…

Fantastic flowers and great customer service.

11 februari 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thanks so much for taking the time to pass on this lovely review, Garry - we are so happy to hear you had such a great experience with us! We look forward to assisting you again next time :)
Have the best day!

Beoordeeld met 2 van de 5 sterren

Missing & incorrect items - avoid!

Ordered flowers, a teddy chocolates and a ribbon (printed). The chocolates were missing. Ribbon wrong colour. Presentation was pathetic - ribbon not tied just flowers in a box and ribbon tossed over the top. The wrong teddy delivered - a cheaper one than paid for!
Generally the whole result was not what I had wanted for a special occasion.
On the plus side I got a refund altho they tried to fob me off with a discount voucher - bearing in mind their delivery cost is over $20!! If you want to get what you order in a professionally presented way then go to your local florist.
QHBNL

12 februari 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Hi there,
I am so sincerely sorry to hear of this. This is not our usual standard, so I would love to follow this up with you. Would you mind providing your 5-letter reference code so I can resolve this with you?

Beoordeeld met 5 van de 5 sterren

Great service and great flowers

Fantastic service and flowers will order again and again

14 februari 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thanks for your lovely review, Tammy - we are so happy to hear you had such a great experience with us and can't wait to assist you again next time :)
Have a wonderful day!

Beoordeeld met 5 van de 5 sterren

Great and dependable florist !

On the 13th of Feb I received a flower arrangement from Sarah's Flowers for my birthday which is on the 15th, from my son who lives overseas. Unfortunately, being the day before Valentine's Day and a warm day, the flowers were in the delivery van a bit too long and were quite wilted by the time they arrived. I send an email with a photo of the flowers to Sarah's Flowers and the next morning a very pleasant person called me, apologised and organised a delivery of a new arrangement. I have received quite a few arrangements from Sarah's Flowers in the past and they have always been lovely and lasted a long time. The fact that when I ran into a problem they were so pleasant and quick to make it right means I'll continue to recommend them to any friend looking for a good florist.

13 februari 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thank you so much for taking the time to pass on this lovely feedback, Janet! We take all feedback very seriously, so while we are so sorry again to hear of the disappointment caused initially, we are incredibly happy to know our team was able to resolve this for you quickly. Thank you so much again for reaching out. Please always feel welcome to get in touch if we can ever be of assistance again in future. I hope you have a wonderful day :)

Beoordeeld met 5 van de 5 sterren

The people the quality product the…

The people the quality product the range the service everything is excellent thank you

14 februari 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thank you so much! We’re thrilled you’re happy with our team, products, and service!

Beoordeeld met 5 van de 5 sterren

Caring service

The lady who took my order was empathetic, caring and her suggestion for a floral arrangement and candle was much appreciated

11 februari 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

We're so happy to hear that your experience with both our service and products was excellent. We appreciate you sharing, and wish you a wonderful day ahead!

Beoordeeld met 5 van de 5 sterren

Exceptional customer service

Exceptional customer service

10 februari 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thank you! It makes our day to know you appreciated our friendly staff. Have a wonderful day!

Beoordeeld met 1 van de 5 sterren

If I could score less

If I could score less, I would. Ordered online in a timely manner. I repeatedly asked if they are were able to deliver on the day, which they said they can. It turns out the flowers never got delivered. I challenged them repeatedly but they stuck to their guns. They rung me at around 4pm, after they insisted it was delivered, saying my order was missed and they will urgently put together the arrangement by 5:30pm, offering to have it delivered by 6pm. I was not interested and asked for a refund, which I am waiting to receive in my bank account.

EDIT : Order Ref QHTHF

10 februari 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Hi there, I am so sorry to hear of this experience, and for any disappointment caused. Rest assured, all feedback is always noted. I would really love to look into this for you and to confirm your refund - are you able to provide your 5-letter reference code?

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order. On time delivery for my mum's 94th Birthday at Brisbane. Good quality fresh flowers with a nice size vase. Thank you 😊

7 februari 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thank you for your lovely feedback. We’re so glad the flowers arrived on time and that your mum enjoyed them on her special day.

Beoordeeld met 5 van de 5 sterren

Perfect Flowers and Impressive Follow‑Up Support

I ordered flowers online for the first time through Sarah’s Flowers, and the whole experience was fantastic. The website was very easy to use, the delivery was prompt, and the arrangement looked exactly like the photo on their site — absolutely beautiful.

After delivery, I was worried I might have given the wrong house number. I contacted Sarah’s Flowers, and they replied quickly, confirming the details and even sending a proof‑of‑delivery photo without me asking. That extra care really impressed me.

The staff member who helped me was friendly, reassuring, and very professional. I’m extremely happy with both the flowers and the service. Highly recommend!

31 januari 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thank you so much for your wonderful review! We’re thrilled you had a smooth experience from start to finish and that our team could provide that extra peace of mind. Your kind words mean a lot to us!

Beoordeeld met 5 van de 5 sterren

What amazing service offered by all…

What amazing service offered by all involved. I had provided an incorrect address and the team at Sarah's flowers were incredible at offering support to ensure the flowers were delivered. I highly recommed Sarah's flowers and after this experience wont use another florist. Well done all!

21 januari 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thanks so much for taking the time to share this. We’re thrilled you had such a positive experience and truly appreciate your support.

Beoordeeld met 5 van de 5 sterren

Outstanding !

The process was excellent. The product was perfect and fairly priced and communication was excellent.

14 januari 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thanks a bunch for your fabulous review! We're absolutely thrilled to hear you're so impressed with everything. We can't wait to help you again soon!

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