Southern Cross Travel Insurance Reviews 

2.690
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The price was the best of any other travel insurance, and the coverage was better! It covered MORE travel scenario with LOWER excesses. We actually had to claim for illness overseas. The claim p... Toon meer

Beoordeeld met 5 van de 5 sterren

I always get Southern Cross insurance. It's easy to do online,and they accept my pre existing medical conditions. I haven't had to claim yet,and hope that they would be as easy to deal with if I had t... Toon meer

Beoordeeld met 5 van de 5 sterren

Online only but happy. Price was okay as we have pre existing conditions. Never claimed but would not be without travel insurance.

Beoordeeld met 1 van de 5 sterren

I hurt my ankle on holiday and had no idea that my insurance would not support further medical help with that injury once I was home. Will not be recommending to anyone or getting insurance with y... Toon meer

Bedrijfsgegevens

  1. Reisverzekeringsmaatschappij
  2. ook in
  3. Verzekeringsmaatschappij

Over Southern Cross Travel Insurance

Geschreven door het bedrijf

We offer travel insurance that suits how you want to travel


We know how important it is to make sure you have the right type - and level - of cover, so we have different travel insurance policies to suit different types of travel, and the ability to personalise your cover to suit you with our optional add-ons. Whether you’re heading to Fiji for some R&R, London for an OE or Queenstown to hit the slopes, we’re with you.

Single trip travel insurance

Our award-winning single trip policy provides comprehensive cover for your international holidays! Learn more

Multi trip travel insurance

If you're planning on taking several trips overseas a year, our annual policy might be a more cost (and time) effective choice for you. Learn more

Medical only cover

Designed with the budget-conscious traveller in mind. This policy provides essential medical cover for your overseas adventures. Learn more

Kiwi adventures

Designed for trips taken within NZ, this policy covers you for unexpected events like cancellations, rental vehicle excess and more! Learn more

Cover for your big OE

Quality protection designed for New Zealand travellers planning to live or work overseas. Learn more

Studying in New Zealand

Comprehensive cover for international visitors while they're living and studying here in New Zealand Learn more

Non-resident cover

This policy is designed for international visitors coming to New Zealand to holiday, to live or for work. Learn more

Geschreven door het bedrijf

Trusted by travellers

Trusted by over 6 million travellers on their adventures worldwide+

Trusted by over 6 million travellers on their adventures worldwide+
+Based upon the total number of travellers we have insured across the markets where we operate for all our travel insurance products from January 1995 to June 2024.

Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(2.690)

691 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Price was very affordable

Price was very affordable

6 oktober 2026
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Antwoord van Southern Cross Travel Insurance

We are glad you enjoyed your experience with our reasonable rates and thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

Travel insurance

It was reasonably priced and good coverage.

6 oktober 2026
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Antwoord van Southern Cross Travel Insurance

We are glad you enjoyed your experience with our affordable pricing and excellent product coverage. Thank you so much for taking the time to share this wonderful feedback with us!

Beoordeeld met 5 van de 5 sterren

Southern Cross kept me informed.

Southern Cross kept me informed about my travel insurance but didn't hound me which I found very reassuring. Thank you I had a wonderful time away - even better for not having to call on you.

1 oktober 2026
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Antwoord van Southern Cross Travel Insurance

We are happy to hear that our updates provided comfort during your journey without feeling intrusive. Thank you for your review. We are glad your trip went smoothly and that our services were not needed.

Beoordeeld met 5 van de 5 sterren

Peace of mind knowing SCTI were in easy…

Peace of mind knowing SCTI were in easy reach should the need arise.

1 oktober 2026
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Antwoord van Southern Cross Travel Insurance

We are glad you felt secure knowing we were always available to assist you! Take care.

Beoordeeld met 5 van de 5 sterren

Great cover

This insurance covered all mine and my sisyers needs and at a reasonable price.

2 oktober 2026
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Antwoord van Southern Cross Travel Insurance

We are glad we could provide affordable coverage that met all of your family's needs. Take care

Beoordeeld met 5 van de 5 sterren

Easy process to take out the policy

Easy process to take out the policy. One thing could be improved is that clearer instructions /steps to register flight.Thanks

4 oktober 2026
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Antwoord van Southern Cross Travel Insurance

Thank you for the 5 stars. We're happy to hear buying coverage was simple, and we will work to make flight registration clearer. Thanks for the feedback.

Beoordeeld met 5 van de 5 sterren

Southern cross claims are processed…

Southern cross claims are processed fast.

13 juni 2026
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Antwoord van Southern Cross Travel Insurance

We're happy to hear that your requests were handled so quickly, and we thank you for sharing your positive feedback with us.

Beoordeeld met 1 van de 5 sterren

No value for money.

No value for money.

8 september 2026
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Antwoord van Southern Cross Travel Insurance

Thanks for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations. We understand how disappointing this can be and would like the opportunity to learn more. Please reach out to our team at info@scti.co.nz so we can better understand your concerns and review your experience. Take care.

Beoordeeld met 5 van de 5 sterren

Very easy to deal with and good…

Very easy to deal with and good competitive pricing

3 oktober 2026
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Antwoord van Southern Cross Travel Insurance

We are glad you enjoyed your experience with our smooth service and affordable rates. Thank you for your great feedback!

Beoordeeld met 5 van de 5 sterren

Travel insurance recommended

I had an emergency dental treatment which was covered under the policy, no issues.

3 oktober 2026
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Antwoord van Southern Cross Travel Insurance

We are glad we could support you during your urgent care needs and handle your claim smoothly. Thank you for your review.

Beoordeeld met 5 van de 5 sterren

I have used Southern Cross Travel…

I have used Southern Cross Travel insurance a few times now and found them to be reliable and friendly. When I made a claim they paid out promptly no bother at all.

2 oktober 2026
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Antwoord van Southern Cross Travel Insurance

Thank you for your feedback. We are happy to hear that our team provided dependable service and that your reimbursement was processed quickly and smoothly. Take care.

Beoordeeld met 5 van de 5 sterren

Peace of Mind on my Travels

Knowing that I was covered for all eventualities meant that i had peace of mind for the four weeks of my trip which in turn meant i was able to fully enjoy the experience.

1 september 2026
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Antwoord van Southern Cross Travel Insurance

We are glad you enjoyed your experience and had complete peace of mind while away. Thank you for your review; providing dependable coverage for your entire journey is our priority. Take care.

Beoordeeld met 5 van de 5 sterren

Immediate response after my accident…

Immediate response after my accident claim form was sent was comforting. I will always use Southern Cross Insurance for my trips overseas. They are honest and very thorough. My claim was paid within three days.
Thank you very much.
Elizabeth Ann

5 oktober 2026
Review zonder uitnodiging
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Antwoord van Southern Cross Travel Insurance

We are very glad to hear about your experience following your accident. Experiencing a mishap while traveling can be stressful, so we prioritize fast and thorough support for every claim. Thank you for your review, and we wish you safe future journeys overseas.

Beoordeeld met 5 van de 5 sterren

I didn't need to claim which for me was…

I didn't need to claim which for me was a great win. What I liked most was that my disclosed pre existing condition was accepted so I could fly without worry.

1 oktober 2026
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Antwoord van Southern Cross Travel Insurance

We are glad you enjoyed your experience and had a smooth journey. Knowing your health details were covered lets you travel with peace of mind. Thank you for your feedback!

Beoordeeld met 5 van de 5 sterren

Easy to apply for and thankfully we…

Easy to apply for and thankfully we didn’t need to use it.

23 september 2026
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Antwoord van Southern Cross Travel Insurance

We are glad you enjoyed your experience and found our application process simple. Thank you for your positive feedback, and we are happy to hear you had a smooth experience without needing to file a claim. Take care.

Beoordeeld met 5 van de 5 sterren

The safety in knowing if anything went…

The safety in knowing if anything went wrong I was covered even with health issues I had prior to travel.

1 oktober 2026
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Antwoord van Southern Cross Travel Insurance

We're glad to hear that our coverage gave you peace of mind regarding your existing health conditions. Thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

Knowing we were well covered while we…

Knowing we were well covered while we were traveling.

30 september 2026
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Antwoord van Southern Cross Travel Insurance

We are happy to hear that our coverage provided you with peace of mind during your travels. Thank you for your review.

Beoordeeld met 5 van de 5 sterren

Easy to set up and reasonably priced.

Easy to set up and reasonably priced.
Had a small claim which was dealt with very quickly with no hassles
Highly recommend

24 september 2026
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Antwoord van Southern Cross Travel Insurance

It is wonderful to hear that getting started was straightforward and affordable for you. We are especially glad that we could process your request smoothly and without any stress. Thank you so much for taking the time to share your recommendation with us!

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