Southern Cross Travel Insurance Reviews 

2.691
•
TrustScore 4.5 uit 5

4,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The price was the best of any other travel insurance, and the coverage was better! It covered MORE travel scenario with LOWER excesses. We actually had to claim for illness overseas. The claim p... Toon meer

Beoordeeld met 5 van de 5 sterren

I always get Southern Cross insurance. It's easy to do online,and they accept my pre existing medical conditions. I haven't had to claim yet,and hope that they would be as easy to deal with if I had t... Toon meer

Beoordeeld met 5 van de 5 sterren

Online only but happy. Price was okay as we have pre existing conditions. Never claimed but would not be without travel insurance.

Beoordeeld met 5 van de 5 sterren

Immediate response after my accident claim form was sent was comforting. I will always use Southern Cross Insurance for my trips overseas. They are honest and very thorough. My claim was paid wi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisverzekeringsmaatschappij
  2. ook in
  3. Verzekeringsmaatschappij

Over Southern Cross Travel Insurance

Geschreven door het bedrijf

We offer travel insurance that suits how you want to travel


We know how important it is to make sure you have the right type - and level - of cover, so we have different travel insurance policies to suit different types of travel, and the ability to personalise your cover to suit you with our optional add-ons. Whether you’re heading to Fiji for some R&R, London for an OE or Queenstown to hit the slopes, we’re with you.

Single trip travel insurance

Our award-winning single trip policy provides comprehensive cover for your international holidays! Learn more

Multi trip travel insurance

If you're planning on taking several trips overseas a year, our annual policy might be a more cost (and time) effective choice for you. Learn more

Medical only cover

Designed with the budget-conscious traveller in mind. This policy provides essential medical cover for your overseas adventures. Learn more

Kiwi adventures

Designed for trips taken within NZ, this policy covers you for unexpected events like cancellations, rental vehicle excess and more! Learn more

Cover for your big OE

Quality protection designed for New Zealand travellers planning to live or work overseas. Learn more

Studying in New Zealand

Comprehensive cover for international visitors while they're living and studying here in New Zealand Learn more

Non-resident cover

This policy is designed for international visitors coming to New Zealand to holiday, to live or for work. Learn more

Geschreven door het bedrijf

Trusted by travellers

Trusted by over 6 million travellers on their adventures worldwide+

Trusted by over 6 million travellers on their adventures worldwide+
+Based upon the total number of travellers we have insured across the markets where we operate for all our travel insurance products from January 1995 to June 2024.

Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,5

Alle reviews

(2.691)

691 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Easy to apply for

11 september 2026
Logo Southern Cross Travel Insurance

Antwoord van Southern Cross Travel Insurance

We're happy to hear that our application process was easy for you. We appreciate your positive feedback!

Beoordeeld met 5 van de 5 sterren

Southern Cross Travel

We used Southern Cross Travel to go to Australia at the beginning of the year - they were cheaper than others we researched and the process was quick and effortless

13 januari 2026
Logo Southern Cross Travel Insurance

Antwoord van Southern Cross Travel Insurance

We're so happy to hear we made your Australian travel planning quick and effortless. Thank you for choosing us and for your wonderful feedback!

Beoordeeld met 5 van de 5 sterren

Great communication and great insurance

We didnt need to claim anything on our holiday which was great but before our trip I found communication with Southern Cross absolutely amazing, I was able to get my questions answered and felt reassured when I took out this insurance. The policy was easy to understand and we were very happy with it and would definitely get it again on our next trip 😀

11 september 2026
Logo Southern Cross Travel Insurance

Antwoord van Southern Cross Travel Insurance

We are so happy to hear that our communication and policy clarity provided you with such reassurance before your trip! It's wonderful to know we could contribute to your peace of mind. We truly appreciate your kind words and look forward to assisting you again for your next adventure.

Beoordeeld met 5 van de 5 sterren

Good coverage with clear policy details

It was easy to understand the policy and to sign up. I hadn't used your company before but particularly liked the addition of delay costs being included and acknowledged as a very likely part of international travel.

26 augustus 2026
Logo Southern Cross Travel Insurance

Antwoord van Southern Cross Travel Insurance

We're so glad to hear that our policy was easy to understand and that you appreciated the inclusion of delay costs. We aim to make international travel as stress-free as possible for our customers. Thank you for your kind words!

Beoordeeld met 5 van de 5 sterren

My first claim I have ever made for traveling insurance

I have only just made a claim that happned overseas. this is the first time i have made a claim but the process seems easy enough.

9 september 2026
Logo Southern Cross Travel Insurance

Antwoord van Southern Cross Travel Insurance

We're glad to hear that the claims process for your overseas incident seemed straightforward. We aim to make it as easy as possible.

Beoordeeld met 5 van de 5 sterren

The knowledge that we were reliably…

The knowledge that we were reliably insured.

8 september 2026
Logo Southern Cross Travel Insurance

Antwoord van Southern Cross Travel Insurance

We are truly pleased to know that our reliable insurance provided you with such peace of mind. We appreciate your kind words.

Beoordeeld met 4 van de 5 sterren

First Time Sothern Cross Travel Insurance User

Relatively simple to do online with competitive pricing. Policy is written in easy to understand language and clear about coverage. My only advice to Southern Cross would be to integrate the Delay Asssist option with original policy-having to create another account, password & authenticate to activate Delay Assist is tedious & surely can be simplified

6 september 2026
Logo Southern Cross Travel Insurance

Antwoord van Southern Cross Travel Insurance

We're so happy to hear you found our online process simple and our policy language clear! We truly appreciate your valuable feedback regarding the integration of Delay Assist. We understand how important a streamlined experience is, and we're actively looking into ways to simplify this process for our customers. Thank you for helping us improve!

Beoordeeld met 5 van de 5 sterren

Easy process via the website.

Very easy to get. Did not claim so cannot verify the claim process. The price was very compeditive and coverage appeared to be good enough for what I needed.

9 september 2026
Logo Southern Cross Travel Insurance

Antwoord van Southern Cross Travel Insurance

We're so glad to hear you found the process easy and the pricing competitive. We appreciate your positive feedback!

Beoordeeld met 5 van de 5 sterren

Had to make a medical claim

Had to make a medical claim. Very quick and easy process, and only took a few days to get paid out.

10 september 2026
Logo Southern Cross Travel Insurance

Antwoord van Southern Cross Travel Insurance

We're glad to hear your medical claim process was quick and easy, and that you received your payout promptly. We appreciate your positive feedback.

Beoordeeld met 5 van de 5 sterren

Brilliant I applied only a day or two…

Brilliant I applied only a day or two before our travel.
The process was instant and extremely easy.
Highly recommend.

9 september 2026
Logo Southern Cross Travel Insurance

Antwoord van Southern Cross Travel Insurance

We're so happy to hear our process was instant and easy for your last-minute travel! We appreciate your high recommendation.

Beoordeeld met 5 van de 5 sterren

Easy to obtain your insurance

Easy to obtain your insurance - can answer everything online.
Good price in comparison with others.
Continued contact before and after trip.

9 september 2026
Logo Southern Cross Travel Insurance

Antwoord van Southern Cross Travel Insurance

We're so happy to hear that our online process was easy for you and that our pricing met your expectations. We truly appreciate your kind words about our continued communication!

Beoordeeld met 5 van de 5 sterren

We took out Travel Insurance for all…

We took out Travel Insurance for all the usual reasons ... just in case!! We never travel without it.
Thankfully not required for any reason, but we had/have absolute confidence in Southern Cross.
Comprehensive cover and conditions at a reasonable price is a bonus.

8 september 2026
Logo Southern Cross Travel Insurance

Antwoord van Southern Cross Travel Insurance

We're so pleased to hear that our travel insurance provided you with peace of mind for your trip. We always aim to offer comprehensive coverage and appreciate you highlighting our reasonable pricing. Thank you for your kind words!

Beoordeeld met 4 van de 5 sterren

Helped me out in a stressful situation…

Helped me out in a stressful situation whilst overseas.

23 oktober 2025
Logo Southern Cross Travel Insurance

Antwoord van Southern Cross Travel Insurance

We're happy to know we could assist you during a stressful time while you were traveling abroad. Your positive feedback means a lot to us.

Beoordeeld met 5 van de 5 sterren

I won't leave home without it!

I felt like I had good comprehensive coverage for an affordable rate during my 7 week trip to the US. At 65, things could happen health-wise while travelling, but I did not have to worry about going bankrupt due to an illness or an accident. I appreciated that assurance. Thankfully, nothing did happen, but the insurance was there if it did.

8 september 2026
Logo Southern Cross Travel Insurance

Antwoord van Southern Cross Travel Insurance

We're so glad to hear that our comprehensive coverage provided you with peace of mind during your trip to the US. We understand the importance of feeling secure, especially when traveling, and we appreciate you sharing your positive experience.

Beoordeeld met 3 van de 5 sterren

Travel insurance was a backup that I…

Travel insurance was a backup that I didn’t need to call on.

6 september 2026
Logo Southern Cross Travel Insurance

Antwoord van Southern Cross Travel Insurance

We are glad to hear that your travels went smoothly and you had us as a backup incase!

Beoordeeld met 5 van de 5 sterren

Have always used southern cross travel…yes

Have always used southern cross travel for my insurance needs when I travel which this time it had been a few years since I went overseas.
Although this time didn't need to contact them, it was a comfort knowing they had my back if something did go wrong.
It was my first time travelling alone as a widow and knowing they were there if needed for anything made my travel experience that much easier, thanks

8 september 2026
Logo Southern Cross Travel Insurance

Antwoord van Southern Cross Travel Insurance

We are so pleased to hear that our travel insurance provided you with such comfort and peace of mind. We truly appreciate your kind words. We look forward to assisting you with future travel needs.

Beoordeeld met 1 van de 5 sterren

Have put in our claim and no comms from…

Have put in our claim and no comms from them

7 september 2026
Logo Southern Cross Travel Insurance

Antwoord van Southern Cross Travel Insurance

Thanks for your feedback. We are sorry to hear about the lack of communication regarding your claim. Please email us info@scti.co.nz so someone from our team can look into this for you. Take care.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer