Seafresh - The Online Fishmonger Reviews 2.941

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Rhoda and Geoff are like friends. Terrific to deal with every time. Excellent products. Fabulous fish, great chicken kievs and sticky toffee puddings to die for! Completely reliable for quality and s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am so grateful to have found this amazing seller! I was about to say goodbye to fish because I couldn’t find a reliable tasty fishmonger. But what I received changed it all! Super fresh fish deliv... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brilliant service and delicious food. First encountered Seafresh during the pandemic when my husband, my disabled daughter and myself were totally isolated. Saw advert for Seafresh and decided to o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Discovered Seafresh through a recommendation on social media. As someone with histamine intolerance it has been a godsend. Cod, haddock, Salmon and chicken are now back on my menu, as all frozen with... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Viswinkel
  2. Slagerij
  3. Diepvriesvoedingswinkel
  4. Vleesproductleverancier
  5. Online voedselbezorgdienst
  6. Vismarkt

Geschreven door het bedrijf

Seafresh - The UK's Best Online Fishmonger delivering high quality, delicious, freshly frozen foods to your home. We responsibly source sustainable Fish & Seafood from around the world. We use British farms for most of our Meat & Poultry and have Aberdeen Angus Beef for our Fillet & Sirloin Steaks. Some of our range is 'Frozen at Sea' fish including Cod, Haddock ,Hake, Tuna and Swordfish which is so fresh it's suitable for people who suffer with Histamine Intolerance. If you suffer with Histamine intolerance check out our Histamine information page for help and guidance or call us for more details. We understand that customer service and communication is key, so we've made it easy for you to contact us by phone or email. (01942) 609647 or admin@seafreshuk.com. If you call after hours just leave your details and we'll return your call as soon as possible. We're extremely proud of our reputation for both quality and service. We are conscious of our responsibilities to protect the planet, we ethically and sustainably source our products and deliver them in the most efficient way possible. For these reasons we continue to look for ways to improve. 100% satisfaction is guaranteed. Please get in touch with any questions at all. You can get our fortnightly newsletter for recipes, exclusive discount codes, sales and some of our super giveaways - www.https://www.seafreshuk.com/newsletter/


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Excellent customer service

Seafresh had problem with delivery company. Was informed immediately that delivery would be delayed by a day. Received communication next day to ensure I had received my order and that everything was ok. Appreciated updates and concern that everything was ok without me having to make a call to find out so again excellent customer service with a problem that was beyond their control.

29 mei 2024
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Antwoord van Seafresh - The Online Fishmonger

Hi Barbara, yes - sorry we did have an issue with several parcels all on the same day. It was a very unusual occurrence and it's so nice that you appreciate the lengths we went to to ensure everyone was aware and everyone was looked after. We will always go out of our way to make sure our customers are happy. :-)

Beoordeeld met 5 van de 5 sterren

Everything excellent

Everything. Easy to order, quick delivery, quality fish.

30 mei 2024
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Antwoord van Seafresh - The Online Fishmonger

Thanks so much for another fab review Ian. We really appreciate your custom and your support. :-)

Beoordeeld met 5 van de 5 sterren

Simply great produce and service

Simply great produce and service
Will definitely be using again

28 mei 2024
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Antwoord van Seafresh - The Online Fishmonger

Hi David, Thank you for posting your positive review about our products and service. We really do appreciate you taking the time - it's a great help to us. We look forward to serving you again soon. :-)

Beoordeeld met 5 van de 5 sterren

The quality of the fish is very good

The quality of the fish is very good, the tuna portions are generous and delicious, the king prawns are large and succulent and the Cromer crabs are unbeatable, a very successful order! Thank you Seafresh

30 mei 2024
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Antwoord van Seafresh - The Online Fishmonger

Hi Jane, Thank you for another fab review. We're glad you are enjoying our produce and service and look forward to serving you again soon.

Beoordeeld met 5 van de 5 sterren

Excellent product

Excellent product, Perfectly packaged, Efficient delivery. What more can I say!

28 mei 2024
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Antwoord van Seafresh - The Online Fishmonger

Hi John, great to see you ordering again. Thanks for your lovely review - we really appreciate it. :-)

Beoordeeld met 5 van de 5 sterren

Quick delivery and packed well

Quick delivery and packed well. Beautiful fish and seafood

28 mei 2024
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Antwoord van Seafresh - The Online Fishmonger

Hi Sylvia, Thanks for another lovely 5 star review. We really appreciate your time and your support. :-)

Beoordeeld met 5 van de 5 sterren

I received my order on time with clear…

I received my order on time with clear instructions loved the Salmon nice chunky pieces, the fish cakes very tasty, as was the dressed crab everything tasty and packed so well delicious

28 mei 2024
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Antwoord van Seafresh - The Online Fishmonger

Thanks so much for the lovely review Cathy. We're pleased to hear you enjoyed everything and look forward to serving you again soon. :-)

Beoordeeld met 3 van de 5 sterren

Tried the breaded Plaice all bread not…

Tried the breaded Plaice all bread not much fish just tried the Haddock topper, again nothing like the photo it was a thin piece of fish with a little sauce covered fully in breadcrumbs more like a batter . I was expecting a piece of fish topped with breadcrumbs as the photo. It was edible but not very enjoyable. I still have the cod en croute to try but not looking forward to them.
Will not be buying from this company again.
M&S fish range is far better.

24 mei 2024
Review zonder uitnodiging
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Antwoord van Seafresh - The Online Fishmonger

Hello there, sorry to hear you have been disappointed with your order, The Haddock toppers are so popular, we have been selling those for 16 years and usually customer buy them again and again, the photo is of a Haddock Topper so I don’t know what to say on that, unfortunately some people like more breadcrumb and some less so it’s hard to please everyone. The plaice is a flat fish, it is a fillet of plaice, it’s thinner than most fish, we do have a breaded cod loin which is much thicker and more fish inside. The cod Encroute is just like a wellington, so if you like cod and pastry you will love it. The pastry will puff up lovely in the oven and the sauce inside is delicious. Personal taste / preference is the case sometimes, everyone likes different things but if you would like to try something else we can sort that for you? I would maybe try things that are not breaded or a thicker fish? I think you would like a dusted product rather than breaded (it’s not as much ) - The toppers i would always recommend but if they were not to your taste maybe the breaded cod loins, or we do have a lemon pepper haddock? If you DO like the cod encroute ( please give them a chance) we have salmon ones and smoked haddock ones to try? You ordered 3 products and it was your first order, so there is a lot more to try. I will send you an email, we want you to enjoy your order so it’s very disappointing for us to hear this and to get a 3 star rating. I wish you would have got in touch with customer services first and then they could have helped right away.

Beoordeeld met 5 van de 5 sterren

Helpful and Great quality

This was my first order. Rhoda was so helpful when I had to change the delivery date. Food quality absolutely stunning. I will certainly use Seafresh again.

23 mei 2024
Review zonder uitnodiging
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Antwoord van Seafresh - The Online Fishmonger

Thanks you so much David, glad to hear we could help. I think you have ordered again already? That’s wonderful!! We appreciate you taking the time to review us too, many thanks

Beoordeeld met 5 van de 5 sterren

Very prompt delivery

Easy to order & pleased with the delivery

7 mei 2024
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Antwoord van Seafresh - The Online Fishmonger

Thanks so much for your positive review Ron. We really appreciate you taking the time to post this. :-)

Beoordeeld met 5 van de 5 sterren

Excellent all round

Excellent all round

Very helpful customer service. The delivery was excellent - my order was well packaged and arrived on time and the salmon was delicious!

7 mei 2024
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Antwoord van Seafresh - The Online Fishmonger

Thanks for the lovely 5 star review Julie. So glad you enjoyed the Salmon and the all round experience. We look forward to serving you again soon. :-)

Beoordeeld met 5 van de 5 sterren

as always lovely tasting fish

as always lovely tasting fish, first class delivery service

3 mei 2024
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Antwoord van Seafresh - The Online Fishmonger

Thank you Tony. Your lovely comments are helping us to build our reputation and we really do appreciate it! Look forward to serving you again soon.

Beoordeeld met 5 van de 5 sterren

It’s true! You get what you pay for and this could not be better.

We placed our first order and were delighted. We had salmon swordfish shellfish and some scampi. The quality is excellent as is the customer service when we needed to change the delivery date.
It all arrived perfectly frozen and when expected. I will be ordering again as the price makes the order fantastic value.

3 mei 2024
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Antwoord van Seafresh - The Online Fishmonger

Thank you for your lovely review Karen. We're really pleased to know you're delighted with the products and service and are planning to order again soon. We appreciate you taking the time to write this positive post. :-)

Beoordeeld met 5 van de 5 sterren

Excellent customer service and…

Excellent customer service and excellent produce . Well presented . Would highly recommend to any body

8 mei 2024
Review zonder uitnodiging
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Antwoord van Seafresh - The Online Fishmonger

Hi Peter,
Thank you for your fabulous review. We hope your mum enjoyed her birthday and the gift of food. It sounds like she did. :-)

Beoordeeld met 5 van de 5 sterren

Beyond expectations.

Beyond expectations.
I am so delighted with my delivery of gorgeous seafood.
The best I have tasted in a long time I will definitely be ordering more in the futjure A no hassle experience.

30 april 2024
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Antwoord van Seafresh - The Online Fishmonger

Thank you June. I happy to hear we exceeded your expectations . I hope they were high expectations. :-) It's a lovely review and we really appreciate it.

Beoordeeld met 5 van de 5 sterren

Great service, great delivery and superb fish!

Delivery by DPD is always quick and reliable. The fish quality is really lovely and dependable. Portions are always excellent - and the smoked haddock imperial is just heavenly!

29 april 2024
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Antwoord van Seafresh - The Online Fishmonger

Thank you for your lovely review Howard. There's something special about smoked haddock in a sauce with puff pastry. :-) We're glad you enjoyed them. See you again soon.

Beoordeeld met 5 van de 5 sterren

Delivered promptly and well insulated…

Delivered promptly and well insulated and frozen on arrival.
Fish is always good quality and fresh.

30 april 2024
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Antwoord van Seafresh - The Online Fishmonger

Hi Yvonne, thanks for the fab 5 star review. Very much appreciated!

Beoordeeld met 5 van de 5 sterren

Your fish is a high quality and packed…

Your fish is a high quality and packed well in a good strong box. Very tasty fish very fresh enjoy it alot. Will be ordering again ty.

2 mei 2024
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Antwoord van Seafresh - The Online Fishmonger

Thanks for you great feedback Susan. We really do appreciate you taking the time to do so and we look forward to serving you again soon. :-)

Beoordeeld met 5 van de 5 sterren

5 stars from me as usual

5 stars from me as usual ! Have been ordering from Seafresh for years now and have always had great customer care along with their excellent products. I have histamine intolerance and have found a range of fish that I have no issues with. I must mention Rhoda who goes above and beyond to make the experience of dealing with this company so pleasant. A totally satisfied customer 😊👌

30 april 2024
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Antwoord van Seafresh - The Online Fishmonger

Thank you Frank and Louise for your kind words and for your unwavering support. :-)

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