ONCE AGAIN A GREAT EXPERIENCE AND A PLEASURE TO SELL MY BOOKS TO AND A LITTLE MONEY MADE TO GIVE TO MY LOCAL CHARITY SHOP. I HAVE HAD A GREAT LOT OF BOOKS TO SELL AND DONE A FEW BOXES TO SELL TO SEL... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Not impressed. Very disappointed as I had high hopes. Here’s what I advise - if their competitors are offering slightly less for a book, go with the competitor as there’s a significantly less chan... Toon meer
Bedrijf heeft geantwoord
Third best company behind worldofbooks and WeBuyBooks Parcels takes weeks to arrive they find any little scuff or mark to reject payment . It Makes u look stupid I check every book I Send and mi... Toon meer
Bedrijf heeft geantwoord
i probably wouldn’t use them again i didn’t realise that the pricing would be an estimation so i got significant less than i expected for books that were mostly in very good condition. It does menti... Toon meer
Bedrijf heeft geantwoord
3,1
Gemiddeld
500 reviews
Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Good service and worth a try
Decent service but does not always take all books. Lacks some flexibility there. But any issues I have always gets resolved in a prompt and satisfactory way.
4 december 2023
Review zonder uitnodiging
Antwoord van Sellitback
Dear Miss K,
Thank you for taking the time to share your feedback with us! We appreciate your honesty and apologize if we didn't quite meet your expectations regarding our book selection.
However we wanted to share you the information that we do not buy all books We buy books based on the current marketplace. This depends on several factors, these include current demands in the marketplace and current/seasonal trends.
Thank you for your understanding!
Best Regards,
The Sellitback Team
Most books are rejected…
Most books are rejected on Sell it Back. However, theyget good money on Ziffit or We Buy Books. Therefore, it is very difficult, if not impossible, to reach the minimum amount of either £10 or 10 books. I am going to delete this app as it does nothing but use space on my phone.
25 juni 2024
Review zonder uitnodiging
Antwoord van Sellitback
Dear Charlotte,
We are sorry to hear about you experience with us. However we wanted to share you the information that we do not buy all books We buy books based on the current marketplace. This depends on several factors, these include current demands in the marketplace and current/seasonal trends.
Thank you for your understanding!
Best Regards,
The Sellitback Team
Slow and far from efficient …
It took forever for Evri to deliver and for sell it back to credit me. The amount was small which has made me rather nervous about using them again.
5 juni 2024
Review zonder uitnodiging
Antwoord van Sellitback
Dear Rachel,
Thank you for your valuable feedback and business.
We regret to learn about your recent unsatisfactory experience with the order due to delay from our courier partner (EVRI).
When such issues arise, we consistently provide feedback to our courier, Evri, to enhance service for our valued customers like you.
Furthermore, we are actively collaborating with our postal carrier to implement solutions that will prevent similar occurrences in the future.
Thank you for bringing this to our attention.
Best regards,
The Sellitback Team
I sell books every day on four separate…
I sell books every day on four separate platforms. Technically (on Android) SellItBack is my preferred platform.
The scanning of x00 books is fast and accurate.
7 juni 2024
Review zonder uitnodiging
Antwoord van Sellitback
Dear Steve,
We are delighted to hear about your experience and we appreciate your business and feedback. Thank you so much for taking the time to share it with us. It means a lot!
Regards,
The Sellitback Team
Very easy to use
Very easy to use, super app, some of the prices on books are low, but better than nothing. These guys have helped me out with a lot of clear-outs
2 juni 2024
Review zonder uitnodiging
Antwoord van Sellitback
Dear Michael,
We are delighted to hear about your experience and we appreciate your business and feedback. Thank you so much for taking the time to share it with us. It means a lot!
Regards,
The Sellitback Team
Waste of time..Every time I scan a…
Waste of time..Every time I scan a book,it says sorry not offering anything for this item.
31 mei 2024
Review zonder uitnodiging
Antwoord van Sellitback
Dear Richard,
We are sorry to hear about you experience with us. However we wanted to share you the information that we do not buy all books We buy books based on the current marketplace. This depends on several factors, these include current demands in the marketplace and current/seasonal trends.
Thank you for your understanding!
Best Regards,
The Sellitback Team
Easy process to sell books…
Easy process to get book prices and drop the parcelled books for collection. Payment received a couple of days after delivery to Sellitback.
However, Evri took 19 days to deliver 75 miles - I could have walked there in that time. Would have been five stars otherwise.
16 mei 2024
Review zonder uitnodiging
Antwoord van Sellitback
Dear Greg,
Thank you for your valuable feedback and business.
We regret to learn about your recent unsatisfactory experience with the order due to delay from our courier partner (EVRI).
When such issues arise, we consistently provide feedback to our courier, Evri, to enhance service for our valued customers like you.
Furthermore, we are actively collaborating with our postal carrier to implement solutions that will prevent similar occurrences in the future.
Thank you for bringing this to our attention.
Best regards,
The Sellitback Team
Antwoord van Sellitback
Hi Matthew,
Thank you for taking the time to leave us a review!
We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon.
Regards
The SellItback Team
Another Company Purchasing DVD’s.
Once I sorted the Scanning App out the rest was a piece of cake selling my unwanted DVD’s.
9 april 2024
Review zonder uitnodiging
Antwoord van Sellitback
Hi Graham
Thank you for taking the time to leave us a review!
We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon.
Regards
The SellItback Team
They offer more
They do payout in the end, and offered more than other book trading apps and received more
4 april 2024
Review zonder uitnodiging
Antwoord van Sellitback
Dear Damilola,
We are delighted to hear about your experience and we appreciate your business and feedback. Thank you so much for taking the time to share it with us. It means a lot!
Regards,
The Sellitback Team
The app is easy to use and I have…
The app is easy to use and I have always been paid for the items sent. As a constructive suggestion, it would be helpful for customers if we can see the delivery confirmation on the Evri tracking number so that we are more in the loop regarding the stage our trades are at.
5 april 2024
Review zonder uitnodiging
Antwoord van Sellitback
Dear Steven,
We are thankful for your business and appreciate your feedback. We are working towards a solution with our postal carrier for delivery confirmation. Thank you for sharing your experience with us.
Regards,
The SellItback Team
Lost sale but fabulous customer service
My sale became lost somewhere between Evri and Sellitback. I emailed Sellitback customer services and had a very swift reply from Manjeet who was most helpful, polite and apologetic. I had my full sale honoured and paid to me very quickly and also the assurance that the problem with the courier is being worked on. I will definitely continue to use Sellitback despite this hiccup as the service I received from Manjeet was truly second to none.
1 april 2024
Review zonder uitnodiging
Antwoord van Sellitback
Dear Hayley,
You've made our day. Thank you for your feedback as it helps us focus on doing what's best for our customers. We look forward to serving you again.
Regards,
The SellItback Team
trustworthy company and excellent…
trustworthy company and excellent customer service.
13 maart 2024
Review zonder uitnodiging
Antwoord van Sellitback
Dear Cn,
Thank you for choosing us and sharing your positive feedback.
We appreciate your trust and support and hope to serve you again in the future.
Regards
The Sellitback Team.
Exceptional customer service
Exceptional customer service
As has been pointed out by others, they pay out when a parcel has been lost.
App is also very easy to use and accessible.
Only improvement points would be:
(1) Fix the issue with Evri loosing parcels on occasion
(2) Offer slightly higher pricing for more popular or recently published books
12 maart 2024
Review zonder uitnodiging
Antwoord van Sellitback
Dear Manveer,
We wanted to express our gratitude for your kind review. We strive to provide excellent service and your satisfaction is our top priority.
We look forward to serving you again soon.
Regards
The Sellitback Team.
Gave me a reasonable price…
Gave me a reasonable price for the books Evri managed to lose my box but they have paid me any way which is fantastic Their costumer service is great and would def use them again and recommend to others
12 maart 2024
Review zonder uitnodiging
Antwoord van Sellitback
Dear Jane,
We appreciate your business with Sellitback. Thank you for sharing your experience and positive feedback.
We look forward to serving you again.
Sincerely,
The Sellitback Team
Very good customer service .
Very good customer service .
The carrier they use Evri seems to loose parcels on occasions but when lost they pay up in full under insurance.
Have some concerns that a few high value items have been rejected on the basis of "quality"-other buyers are not perfect but 'Sell it back' seem very strict.
11 maart 2024
Review zonder uitnodiging
Antwoord van Sellitback
Dear John,
Thank you for taking the time to provide us with your feedback. Your input helps us to improve our service and better serve our customers. We appreciate your business and look forward to serving you again soon.
Regards,
The SellItback Team
Easy to use but strict
Easy to use, and accepted more books than similar websites. Timely payout. One star off because their condition guidelines are stricter than their competitors, that is, they reject books that others would accept. To be fair, that is apparent on the website, but it means I'd always look elsewhere first.
28 januari 2024
Review zonder uitnodiging
Antwoord van Sellitback
Dear Dr. A. Neal,
Thank you for taking the time to provide us with your feedback. Your input helps us to improve our service and better serve our customers. We appreciate your business and look forward to serving you again soon.
Regards,
The SellItback Team"
Great Mobile Phone Scanner
Great Mobile Phone Scanner, very quick checking process
26 januari 2024
Review zonder uitnodiging
Antwoord van Sellitback
Dear Tim,
You've made our day. Thank you for your feedback as it helps us focus on doing what's best for our customers.
We look forward to serving you again.
Regards,
The SellItback Team
Wonder if they're actually legit....
App itself is good, gives competitive prices. Wish they did courier collection, but not the end of the world. Granted it was my mistake I did not read they don't accept books with library stamps etc, BUT.... it's a massive shame they don't return them, other selling companies do! And... ALL other selling companies accept books with library stamps so didn't think there was much need to read T&C's to be honest! As everyone knows just don't send damaged items. So it's really disappointing to see they 'recycle' books just because they have library stamps, although they were in new condition... and i bought it second hand with a library stamp! So, I don't see what the issue is, as none of the other companies care. I also wonder whether they do actually recycle them or not.. i'm sure they must sell them on.. why destroy a like new book because of a library stamp? So now they have either recycled or sold on perfectly good books.. and say they won't give them back.. interesting..
18 december 2023
Review zonder uitnodiging
All in all, good Service.
Helpful Experience directly with SIB. Courier lost some of the boxes items and SIB paid directly in full. Would use again.
3 januari 2024
Review zonder uitnodiging
Antwoord van Sellitback
Dear Callum,
We are delighted to hear of your experience and we appreciate your feedback.
Thank you so much for taking the time to share it with us. It means a lot!
Regards
The SellItback Team
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