Showcase Reviews 

Went to see Elvis and and the staff were very helpful. We had a friend cancel at the last minute and tickets were bought with vouchers but the lady that helped me was topnotch and got me my refund, no question asked. Was a cheap night because I'm an insider member and probably saved close to 20-30quid.

I went to showcase.co sample sale where there sold me an item without a belt on a trailmaster coat plus there was a mix with the price one minute it was £90 next they manually changed it to £125 which I find unacceptable because they should of sold it for what it says on the barcode plus they should sold me faulty goods namely a jacket without a belt….all I’m saying take your time and look at what your buying…I definitely will not be going there again not worth the hassle of being missold faulty goods.

The sale was well organised but my biggest bug bear is having to pay an extortionate fee to get in early and would never be able to get my moneys worth out of it.
I much prefer a first come first in line approach or a more affordable early access fee.

I found out about this place by accident. You have to give in your handbag into the cloakroom which I didn’t like. The sale itself was very good with amazing bargains. Unfortunately one of the jackets I bought smells quite strongly of mould. I guess this is buyer beware It’s taken the shine off my visit!

Brilliant experience. Guys all very friendly, well done!

Fantastic experience, very well organised and the staff was amazing.

Amazing quality and great value! Looking forward to the next!

Belstaff Sample Sale.
We have been served by Ady and he was great, a very good customer service.

Slightly late but Bridget was so helpful and lovely during the Self-Portrait sample sale. She assisted in helping source items I needed for myself that I had missed during my shop. A great asset to the team.

Another great sample sale by showcase! Michelle has been wonderful and super helpful and knowledgeable! She has found me the perfect piece that has been made as if just for me. 😄🙏

I just wanted to give some really positive feedback on and thanks to the Showcase staff. Denise and Michelle were just so amazing and helpful at a recent Reiss sale that I went to. I was with my mum and it was very hot and they went out of their way to help her and make her feel comfortable. It is some of the best customer service we have experienced and we were really grateful. Denise and Michelle are a real credit to Showcase and should be treasured:)

Bridget such an amazing sales person
She really helped me.

Went to recent Self Portrait sale here- staff were all very helpful and friendly- special mention to Bridget for going above and beyond.

I was impressed with Bridget's service today. She looked after me and was ready to show me more dresses that I could possibly love.

You are a Star Bridget 🌟🌟 🌟

As a regular client , I placed an order with Showcase early June.
The order was delivered to my home whilst I was out and was returned to sender.
I have regularly contacted Showcase.co to deal with this issue. ( Redeliver or Refund the cost of the order).
At first, they responded hinting that the order had been delivered at my place - as per Royal Mail tracking service ( it wasn't . It was redelivered to their offices and signed for (!))
After I explained to them the situation, my emails just get ignored.
No one responds to them
Literally ghosted.
This is NOT the way to treat your clients !

What a fantastic event organised by a brilliant team! Showcase where there to help from start to finish. Everything at the Neptune warehouse sale was well put together. Picking up my items was fuss free and the team helped in so many ways, even when we thought the items wouldn't fit in the van, we all worked together to come up with a solution. Well orchestrated and executed - thank you for making it a pleasant and exciting experience. Good luck for the next one ;)

What a difference this sale was to the previous one (actually making it through the door this time round!!) and the experience could not have been more pleasant from initial help within the car park through to final purchases. Katie and her outstanding team navigated their way through a number of procedures, ensuring help was at hand, whenever required. Every single member of staff went out of their way to be helpful and it really was a masterclass in customer service. They were outstanding ambassadors for 'Neptune' and made not insubstantial purchases extremely easy. Returning over the weekend to collect furniture once again, we were met with kindness, efficiency and a heartfelt 'welcome back'. I would HIGHLY recommend 'Showcase' and future customers should feel they are in safe hands with such a well schooled team looking after their interests. A very BIG 'Thank You' from a delighted customer! :-)

The Neptune event itself was fine but the delivery partner they use is completely unacceptable. They charged £160 to deliver three small/medium pieces of furniture 30 minutes down the road when by their own admission they were already delivering in our area which I thought was extortionate but didn’t have much choice. We were told they would deliver by 11am Sunday morning, and having stayed in all day on Sunday waiting it is now midday Monday and we have no furniture and no communication or response to my emails as to where it is or when or if it is arriving.