Simple Servers Reviews 

605
•
TrustScore 4 uit 5

4,0

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Beoordeeld met 5 van de 5 sterren

We have used SImple Servers for many years, they are always extremely helpful when issues occur from time to time. We would recommend using them as a hosting platform.

Beoordeeld met 5 van de 5 sterren

We've been using Simple Servers for a few years now to host an e commerce website. Certainly an improvement from our old server in speed. We don't really get many issues but it something does go wrong... Toon meer

Beoordeeld met 1 van de 5 sterren

Used to be great, but since iomart bought them, the service has been getting worse. The techs aren't as knowledgeable and refuse to answer questions to them moving the services. In the last week, they... Toon meer

Beoordeeld met 5 van de 5 sterren

What can I say....OUTSTANDING support 24x7 from knowledgeable staff who do not pass the buck. I'm running a Wordpress blog and upcoming store and they helped me transfer from other lower performing ho... Toon meer

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4,0

Goed

TrustScore 4 uit 5

605 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(605)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great assistance

Great assistance when ever i have a question, it never goes unanswered. Very fast to always respond.

2 november 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I highly recommend Simple Servers to anyone looking for a reliable and friendly hosting company.

I have been involved in web design for over 15 years now and have experienced various server companies over this time.

I decided to us Simple Servers a few years ago as I wanted a more reliable company for some of my larger and more technically challenging clients. I chose them based on their pricing but more importantly for their support.

They have consistently helped and supported me and my business since I started using them and continue to do so now.

I would highly recommend Simple Servers to anyone looking for a reliable and friendly hosting company.

20 oktober 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fast, secure and dependable hosting.

I've been using Simple Servers for a couple of years now for a Magento installation which is the centre of my business. They aren't the cheapest hosting out there but, having used some of the cheaper ones, that's not a bad thing. You pay for what you get, and what I pay each month gets me a fast, secure and dependable server which is geared towards Magento, with staff who understand the platform.

If it was a hobby wordpress blog or a throwaway html site I'd go elsewhere and pay peanuts, but the installation I have with Simple Servers is critical to my business, which is my livelihood.

20 oktober 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly Recommended

Very reliable, quick to help and extremely professional. We use Simple Servers for a Magento store and two Wordpress sites.

11 oktober 2017
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Good service but server not lightning fast

Service is fine. But I was expecting a really great server and much faster server than my current digital ocean cloud. I used pingdom from multiple locations and it was about 10 percent slower than digital ocean. I won't be renewing but if you are in the market for a managed Magento installation then it might be worth giving them a try.

3 oktober 2017
Review zonder uitnodiging
Logo Simple Servers

Antwoord van Simple Servers

Hi S, thank you for your review. The plan you have with us is on a shared account and therefore would have less resources available than a cloud server. Cloud servers are dedicated resources where as a shared plan works on a first come first served basis. We would suggest using our cloud as an accurate benchmark.

Beoordeeld met 5 van de 5 sterren

My opinion

Great company ....
Stable servers .....
Good value for money ....
Perfect for people working with Magento sites

1 oktober 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service aftercare

As always, fantastic guys, for our Magento hosting solutions , specifically from a support point of view. Simple Servers always managed to fix any issues within a few hours. GREAT!

30 september 2017
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Let us down when needed

We have been with Simple servers for over three years and over that time have needed little assistance until the last 24 hours.
In the diagnosis they were average then after we asked for a simple restore from the day before it has taken them now over five hours and counting. When asking for updates they are slow and must be constantly prompted and don’t provide any time estimates.
I had to open another ticket for them to look at the first for example.
You cannot call them and must rely on a ticketing system so if they don’t respond to your tickets you’re in the dark as we are now.

27 september 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Happy to buy again

I've been using SimpleServers for a few years now and very happy with the service they provide. Their hosting is fast and rarely has any issues, but if you do need help, their excellent support staff are quick to respond.

27 september 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing Company 5*

Amazing company, Customer support tickets are answered fast and they are always there to help if there is any issue's.

26 september 2017
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Constant issues with the website not …

Constant issues with the website not loading and emails not working. When we moved to simple servers part of the reason was as they offered telephone support, but then after moving we find there is no telephone support. Having to pay £85 per hour on numerous occasions to get our website and emulsion working. Just last week and again today they are asking for more payments to fix issues. They do tell us what to do fix fix problems but it's too technical for us. Unfortunately we just aren't getting the support and issues are generally weekly with simple servers.

18 september 2017
Review zonder uitnodiging
Logo Simple Servers

Antwoord van Simple Servers

Hi Dean, Sorry to see your review. I have checked your previous tickets and can see you have a cloud server on an unmanaged basis, this means we expect you to have some understanding of the server environment and to manage it yourself. From the ticket thread we see your disk has filled on a number of occasions causing issues with various parts of your site. As you have a cloud server you can easily add more disk space for £0.50 per GB a month or you can search in SSH what files are using the space and remove them if possible. If our replies are too technical you should consider moving to a managed server where we will keep an eye on all of this for you and fix after consulting with you.

Beoordeeld met 5 van de 5 sterren

Very smooth

Very smooth, easy transition to Simply Servers.
Much faster and great pricing. Help and support was A+ during transition.

15 september 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The best of a great bunch

Over the years I've had the websites I host for my clients on multiple providers. But SimpleServers are by far the best of a great bunch. Their system is user friendly and it's all backed up with superb customer service. I recommend them highly.

14 september 2017
Review zonder uitnodiging

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