Simply Underlay Reviews 

Great products, great service

Easy to order, super fast delivery.

Great product,worth every penny.

Easy to order, good value and excellent delivery

I would highly recommend Simply Underlay . The Service was excellent. I placed my order on the Wednesday and received the Underlay on the Next day Thursday . I will definitely use again . E Marshall

The customer service team went above and beyond to update and fix everything and also answer all questions relating to my order.
The items have been installed and are perfect!

Everything went smoothly. Product exactly as advertised and quick delivery.

Good choice of products easy to use website and my order was delivered quickly. I would definitely use again.

A brilliant driver who was patient, helpful and respectful, a great ambassador for your company.

Great product - made a huge difference.

From ordering to delivery excellent service.

Exactly what I was looking for, at a good price and delivered in less than 24 hours.

Website is good. Purchase easy. Dispatch quick. Delivery is tortuous. If I'd known they rely on DX to deliver I would have purchased elsewhere. DX have been consistently terrible for 10 years. On every occasion I've had the misfortune of receiving goods through them. My premium overnight delivery sat in their local depot 4 full days 2 working days before after more than an hour spent with customer service I managed to extract it.

Since the above review customer services got in touch with me to reimburse the delivery cost. They now say they will revise their delivery estimate based on my review. That's welcome. I've adjusted my rating to accommodate this.

Speedy delivery and very responsive customer service. The quality of the underlay is top notch and we're very happy with it! Will definitely recommend.

Good service and prompt delivery. Carpet fitter impressed with product and ease of use!
I have not fully tried out the new underlay yet but first impressions of Plushwalk 12mm its excellent.

The best price I could find for Plushwalk underlay and the only place that sold it in just the right size for the bedroom it was fitted in. Incredibly fast delivery service and arrived in good condition.

Great company
Very fast delivery
Not used the underlay as of yet but will update as soon as we do
But the company cannot fault

No number to call. Emailed several times immediately to adjust the order to induce it on next day delivery. Added the second order without being able to contact anyone in the company.
Items arrived on the same delivery van but they won’t refund the second delivery charge, even though the order obviously came through in time for the first delivery, so only needed to charge me once.
Only write this as I’m now being bombarded with messages to give them a review.

Bought some underlay from SimplyUnderlay after doing some research and I’m very pleased with the experience. The prices were competitive, the ordering process was straightforward, and the delivery was quick. Excellent service from start to finish and the product was exactly as described. Would definitely recommend and use again.