Website is good. Purchase easy. Dispatch quick. Delivery is tortuous. If I'd known they rely on DX to deliver I would have purchased elsewhere. DX have been consistently terrible for 10 years. On e... Toon meer
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Lees wat reviewers zeggen
Ordered 3 rolls of Duralay Timbercare Excel late afternoon on Friday 28/11 and order processed and despatched yesterday 01/12. Amazingly, delivered today at 4pm. Great product at a good price,... Toon meer
After an initial simple mix up, the companies response has been outstanding. They have put measures in place to prevent it occurring again and gone over and above to leave me feeling like a valued cu... Toon meer
Bedrijf heeft geantwoord
Excellent service from Simply Underlay. Although they do not have a telephone service, my email requesting some advice was answered very quickly and in detail by a very helpful chap called Mike. I fou... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
UK supplier of high quality carpet, wood flooring and LVT underlay online. We stock the very best underlays from all the leading manufacturers - including Cloud 9, Tredaire and Duralay - for the lowest prices online.
Contactgegevens
1 Meridian South, Meridian Business Park, LE19 1WY, Leicester, Verenigd Koninkrijk
- contact@simplyunderlay.co.uk
- simplyunderlay.co.uk
4,7
Uitstekend
337 reviews
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Recommend
Thank-you. A telephone contact number for Simply Underlay would have been helpful, however e-mails were answered promptly and staff were both helpful and courteous. I have no hesitation in recommending Simply Underlay.
1 december 2025
3 rolls of Duralay Timbercare…
Ordered 3 rolls of Duralay Timbercare Excel late afternoon on Friday 28/11 and order processed and despatched yesterday 01/12. Amazingly, delivered today at 4pm.
Great product at a good price, supplied promptly by Jamie and the rest of the staff.
Can’t recommend them highly enough.
2 december 2025
Review zonder uitnodiging
Highly recommend this company
Highly recommend this company, their own brand of 11 mm, SU Luxwalk is excellent for both tog and sound reduction. Excellent customer care, i needed a further two rolls asap, they were despatched and arrived by 8.30 the following morning. A shining example of customer service. 5 stars !
24 november 2025
Great quality, fast delivery
Great quality underlay for our engineered flooring. Excellent next day delivery. Note that the rolls are very heavy, but once you’ve got them where you need to use them, they are easy to cut and fit.
24 november 2025
Nearly 5 stars…..
Almost first class, easy ordering, keep well up to date and even arrived 2 days early. Would have been 5 stars but the delivery driver dumped the rolls of underlay at the front door in the rain and left. Didn’t even knock on the door…..
7 november 2025
Good quality for the price
Easy to use and informative website. Ordering was simple and it arrived in a couple of days. The quality of the underlay I bought is good for the price.
28 oktober 2025
Easy to order tracked speedy delivery…
Easy to order tracked speedy delivery and competitive prices.
27 oktober 2025
30m² Ordered.
30m² Ordered.
Ordering was simple with good communications and delivery was prompt.
Our carpet fitter was very impressed with the quality of this underlay, now fitted it feels very comfortable under foot.
A quality product at a good price from an efficient
company.
30 september 2025
Disappointed that delivery was not Royal Mail but Evri
So disappointed that the delivery service was not Royal Mail 48 tracked, as per order placed before 2pm. They actually used Evri - which is a nightmare for us.
Once I contacted the company = Simply Underlay, about the delivery they offered to cancel the order. Which is no resolution as customers need their goods.
The product received was in order.
30 september 2025
Good prices quick delivery
25 september 2025
Good quality underlay
Wanted good underlay for laminate and this came at a very good price. Came surprisingly quickly and was easy to track too.
1 oktober 2025
The goods arrived ahead of schedule and…
The goods arrived ahead of schedule and invoice received immediately after placing the order.
3 oktober 2025
Speed of service
I have always used Cloud nine underlay.
I used Simply Underlay to order two rolls of Cloud Nine Cumulus underlay and the next day the rolls arrived. What an excellent service. I would use this firm again and I highly recommend them.
1 oktober 2025
The underlay had some lumps inside
The underlay had some lumps inside
Apart from that all good
5 september 2025
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