Website is good. Purchase easy. Dispatch quick. Delivery is tortuous. If I'd known they rely on DX to deliver I would have purchased elsewhere. DX have been consistently terrible for 10 years. On e... Toon meer
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Lees wat reviewers zeggen
Ordered 3 rolls of Duralay Timbercare Excel late afternoon on Friday 28/11 and order processed and despatched yesterday 01/12. Amazingly, delivered today at 4pm. Great product at a good price,... Toon meer
After an initial simple mix up, the companies response has been outstanding. They have put measures in place to prevent it occurring again and gone over and above to leave me feeling like a valued cu... Toon meer
Bedrijf heeft geantwoord
Excellent service from Simply Underlay. Although they do not have a telephone service, my email requesting some advice was answered very quickly and in detail by a very helpful chap called Mike. I fou... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
UK supplier of high quality carpet, wood flooring and LVT underlay online. We stock the very best underlays from all the leading manufacturers - including Cloud 9, Tredaire and Duralay - for the lowest prices online.
Contactgegevens
1 Meridian South, Meridian Business Park, LE19 1WY, Leicester, Verenigd Koninkrijk
- contact@simplyunderlay.co.uk
- simplyunderlay.co.uk
4,7
Uitstekend
337 reviews
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Antwoord van Simply Underlay
Thank you for your review.
Great attention to detail
Great attention to detail. Kept me informed all the way until delivery. Really impressed with the service especially from Mike
27 augustus 2024
Antwoord van Simply Underlay
Thank you for your review. Mike is an invaluable member of the team and often goes above and beyond for our customers.
Happy customer
Best price.
Quick delivery.
Fantastic delivery driver whom called me when I was out but was happy to carry four heavy rolls of underlay to a safe place.
What more could you ask for....
14 augustus 2024
Antwoord van Simply Underlay
We're glad we lived up to expectations, and it's nice to hear that the delivery driver went above and beyond for us. Thank you for your review.
Great price and good quality .
12 augustus 2024
Antwoord van Simply Underlay
These are two values we always want to be associated with. Thank you for your review.
Really simple to order...
Really simple to order and prompt delivery too. Very pleased with the purchased product which represents great value for money.
12 augustus 2024
Antwoord van Simply Underlay
We pride ourselves on providing excellent value for money, so we're glad you agree. We appreciate the time taken to review us.
Great service
Ordered underlay and it arrived a day early, couldn’t believe the driver was so helpful brought into the house. Good product good service good price
20 augustus 2024
Review zonder uitnodiging
Antwoord van Simply Underlay
Thank you for your review. It's nice to hear praise for the courier, too, who have a tough job and heavy products to deliver for us.
Great service all round
Our builder ordered from Simply Underlay (found them as they had the best price). The items were delivered on time. After the job was done we had 2 rolls left over, I contacted Simply Underlay about returning them who said yes (even though had gone over the 28 day period) and even let me use their courier at a discounted price to pick up the items. Would use again
3 juli 2024
Review zonder uitnodiging
Antwoord van Simply Underlay
Thank you for your review, Phil. Sometimes, you have to look at the customer's circumstances and not hide behind terms and conditions. We hope to serve you again in the future.
Treasure rubber underlay
Arrived on time, well packaged and competitively priced. Would definitely use again.
12 augustus 2024
Antwoord van Simply Underlay
Thank you for your review. We look forward to serving you again in the future.
Delivered as expected
Delivered as expected. Second time ordered product from Simply Underlay.
9 augustus 2024
Antwoord van Simply Underlay
Thank you for your review and repeat custom. We genuinely appreciate you choosing our business.
Antwoord van Simply Underlay
It's nice to hear the website was easy to use and the courier also did their job efficiently.
Antwoord van Simply Underlay
Thank you for your review. We hope to deal with you again in the future.
Delivered on time
30 juli 2024
Antwoord van Simply Underlay
We're glad we lived up to expectations and the courier played their part, too.
Antwoord van Simply Underlay
Thank you for your review. We're glad we lived up to our own high expectations.
The best underlay
The best underlay there is at a great price compared to the local carpet shop . Arrived quickly , well packaged .
29 juli 2024
Antwoord van Simply Underlay
Thank you for your review. We pride ourselves on offering the very best products at fair prices for all.
fast,efficient and well priced.
17 juli 2024
Antwoord van Simply Underlay
Everything we would want to be associated with as a company. Thank you for your review.
Exactly what was ordered
30 juli 2024
Antwoord van Simply Underlay
Thank you for your review. We hope to serve you again in the future.
The products arrived on time in good…
The products arrived on time in good condition.I would suggest that there may be a discount on the products for people in the trade to encourage them to purchase from yourselves.
22 juli 2024
Antwoord van Simply Underlay
Hi James. Thank you for your review. We are definitely open to working directly with those in the trade, and can offer discounts for high volume or repeat purchases on select product lines. If you would like to discuss this further, please email contact@simplyunderlay.co.uk
That said, we also believe everyone should have access to the best price we can, which is why we try to price fairly for all customers.
Antwoord van Simply Underlay
Thank you for your review. We hope to see you again in the future.
Quality products with good customer service
Friendly, responsive and helpful customer service. Products arrived quickly. Maybe not cheap but quality products and good customer service.
18 juli 2024
Antwoord van Simply Underlay
Thank you for your review. We only stock the highest quality underlay on the market, which we would use in our own homes. We might not be the cheapest but we guarantee you'll never be disappointed with the product.
Antwoord van Simply Underlay
Thank you for your review and we hope to serve you again in the future.
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