Sincere Sally Reviews 

I brought two rings from this company in a gold. They both turned up in silver. I contacted the company and they told me that I could get two replacement rings but if they didn’t turn up with how I wanted them I could not get a refund or replacement of these rings so I would be best keep the ring and get a refund less 30%. But what they did was keep 70% of my money and only gave me 30% do not buy from this company they are a fraud

Quality products for a nice price. Ser ice was great.

Sincere sally has been my go to for jewelry over the past 4-5 years. Their pieces are stunning, durable & are allergy friendly. This is huge to me as I have the worst nickle allergy. Customer service has a quick turn around response time & they are friendly & easy to work with if you ever need to. I will never buy my jewelry pieces anywheres else!

Product quality is wonderful. Customer service with my purchase has been exceptional, highly recommended this company and no hesitations to re order again. Don’t find this service with big name companies. 10/10

Product is absolutely gorgeous I love it so much.
Initially I had issues with delivery and customer service responses however they did rectify it.
If you are not in a hurry for your items then I would highly recommend as they are beautiful.

I bought ring for my wife and she loved it! She wears it everywhere

Looks incredible I was impressed

Beautiful items! Very high quality for the price!

If I could give no stars I would. First, the confirmation email states that you'll receive your product within 5-10 business days...LIES. Second, when you finally receive your LONG AWAITED product, it's not what you ordered. Third, when you give them a chance to make it right and send you what you really ordered OVERNIGHTED, they won't. Customer service isn't a thing with this company. I've been emailing daily asking for confirmation of my now requested FULL REFUND and my emails have gone ignored. I now have to file a chargeback. I ABSOLUTELY DO NOT RECOMMEND PURCHASING THROUGH THIS SUPPOSED "COMPANY." My guess is it's someone sitting on their couch, taking our hard earned money, then shipping items AT HIS/HER OWN LEISURE--probably after they've gone out and spent the money that we just willingly handed over to him/her. Who knows, the items we're buying could just be old personal jewelry that he/she probably just has lying around in his/her basement! This is just disgusting!

I purchased a ring, which they stated was solid sterling. The ring arrived without the standard 925 mark for sterling, so I was skeptical. Within 2 weeks of wear, the silver tone overlay had worn off the prongs on the ring, exposing copper metal and the ring base was turning my skin green. A complaint to Sincere Sally never acknowledged that the ring was advertised falsely, instead, they offered a 30% refund or replacement instead of a full refund. I wear sterling every single day, and I have no problems with reactions or discolored skin other than this piece of jewelry. Be warned, they are falsely advertising items as sterling that are not sterling.

I had an amazing experience I bought my girlfriend a moissanite ring and she loved it, it came with all the certificates of authenticity I was amazed

I purchased a beautiful ring. Unfortunately, the 3rd time I wore the ring, the gem fell out of the setting (without me seeing where it disappeared). S.S. hasn't replaced the ring or refunded my money. I've been waiting 2 months. 😡

Thank you for the fast delivery and for addressing my queries so promptly. The rings are stunning, and I’m so excited to wear them during my vacation. Great job to the whole team!

Second purchase was just as smooth as my first. Got my rings quickly and just what I was looking for. Communication great as always from shipping to delivered. Thank you Sincere Sally !

My ring is gorgeous! I love it.

Plus, Simply Sally worked with me on correcting an error I made when I ordered. They made sure I had the ring I wanted. Great customer service!

From the point of ordering to receiving my ring was so simple!! Tracking package was easy as well. Product delivers on time and boxed so nice, along with care instructions. I am in love with my ring and will definitely be ordering again soon, have had all my friends ask where I got it and tell where to order. Thank you so much!

I wish I could give it less than 1 star. I have so many regrets in spending close to $200 on two bands that turned brown within 2 weeks. I've reached out to customer service and all I received was an automatic message. I am so disappointed and I truly wish I had read these reviews prior to placing my order.

Sincere Sally is a horrible company. The quality is not anything like they advertise and their customer service is awful. They say that they are a quality company, but my experience says otherwise. The items I received were not the size I ordered and did not look at all like the photos. They look like cheap bubble gum machine rings. They would not refund my money and even though they shipped the items from Illinois, they would not let me return them to Illinois they wanted me to ship them to Australia. they know the cost to ship them is more than you paid for them so they wont. Refund your purchase price they will only give you a 30% refund. They are awful to work with and a big scam. DO NOT BUY FROM THEM>

Beautiful products, customer service second to none. Thank you Sincere Sally :)

Ordered two rings. One Baguette Élitaire Moissanite Ring in sterling silver. And another band style ring. The baguette has completely tarnished in a matter of less than 30 days. I've reached out to the company multiple times and all I receive is a automatic reply email stating they've received my email and will reply soon. Absolutely horrible customer service and not impressed with their rings. Quality is horrible, for $80 and sterling silver this ring should have lasted a lot longer than 30 days.

Pass. Not worth the money.

For the shipping to delivery to the immediate tarnishing and removal of the “sterling silver” showing the damaged design and loose prongs that allowed for the fake gem to wiggle and be unwearable, I would not recommend this company or product. Also there is no where to contact customer service

Additionally, this survey was sent prior to receiving the ring.

The ring itself was showing damage within the fist day of receipt with loose prongs

Tarnished within 2 wears

Absolutely worthless within 4 wears