Singer Machines Ltd Reviews 318

Very straightforward, easy transaction 😃

Very good customer service. Delivered on time.

It was so easy buying the sewing machine online all the info was there that i needed to make my decision on which one to buy...checkout was simple and delivery is quick

A good selection to choose from, I searched the internet and did fine the machine I have chosen slightly cheaper elsewhere but opted to order from Singer direct for peace of mind and supplier support.
Check out was simple and was glad of the option to pay for a Saturday delivery to ensure I will be at home to take delivery.
Looking forward to getting started and hope it will be as good as I expect it to be.

Easy to use website offering competitive pricing from a reliable brand

I cannot comment about the service itself. Why I know is that DPD/UPS never showed up to collect the machine, we stayed home both days all day to wait for the pick up (central London) today we have a third attempt and if unsuccessful I will request a full refund and deal with another service provider. The merchant did not take so far effective actions with DPD to do what they are supposed to do.

Goods as ordered, good quality and price. Prompt service

Easy web site to use, and good prices

Easy online purchase delivery the next day but unfortunately the machine handle wheel was jammed so rang customer sales brilliant customer service had a new replacement delivered the next day and faulty machine taken away could not wish for better service.

Easy to use it was nice to visit Singer website instead of going to AmazonGot it for a good price can't wait to receive it 😀

I ordered the machine on 22/08/25…..it’s now 31/08/25. I have NOT received sewing machine nor had any correspondence from Singer apart from an E-mail saying order confirmed. Now extremely concerned.

Web site is very easy to navigate ..I found exactly what I wanted at a very competitive price ..value for money

Easy to locate the product and accessories I was looking for. Good description and informative Web site with easy registration and payment options at competitive prices.

Singer Machines Ltd is my go to for accessories and parts for my Singer Serenade 30 sewing machine which is over 30 years old. Recently purchased Singer slant shank even feed/walking foot. Easy to use website, delivery very quick. Have used the foot and it worked brilliantly on layers of cotton fabric and wadding.

My sewing machine is over 20 years old. It's done a lot of jeans, curtains, soft toys & clothes.
Last month it decided it had had enough & the bobbin jumped out of the gubbins & repeatedly.
By accident last week I saw a reel on Facebook that matched my problem & what I needed. Singer still did the part, it came & worked. Cleaned & oiled my machine & now it's back to normal.
Thank you Singer.

Easy peasy purchase. Item description well lay out. Check out section prompted to add free gift entitlement.

Accurate and clear assistance when trying to find a part for an old machine with several conversations taking place by phone and email.

Nice straight forwarded ordering, no unnecessary questions, found what I needed , ordered and paid alm onva couple not minutes. Busy lifestyle .. perfect.

Purchased a heavy duty sewing machine and had trouble registering it on the website, rang their number in Seven Hills 0288111900, after a very short wait I was put through to Lucy who was excellent, she spoke clearly and was so helpful, so much better to deal with than another well known sewing machine company that expected us to keep the original packaging to return it for warranty via Spotlight, it's handy having Singer Service in Sydney where I can take it for repairs, Lucy has won me over from purchasing elsewhere now. LoL and no I am not a robot😁

I found the site very hard to follow and overly complicated