I left a message for support over Easter, by 10am Tuesday I had my first e-mail from them, by midday the issue was resolved. I'd made a simple mistake in setting up my Singer 5523 and all it took wa... Toon meer
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Lees wat reviewers zeggen
The customer service was excellent both on the phone and via email. I was delighted to be reassured that the faulty foot pedal speed controller for my much-loved 44 year old Singer sewing machine coul... Toon meer
I particularly like that you use PayPal. I really do not like putting my bank card details out there into the blue younder. Therefore using PayPal is my preferred method of payment. Because I saw y... Toon meer
Extremely pleased with this company, ordered some parts on the Friday opted for Evri delivery, items delivered on the Sunday. Parts now on my sewing machine now back sewing. Communications appea... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Singer is a leading brand in the sewing machine world. We supply the latest models, plus steam presses & overlockers. Never knowingly undersold. FREE UK delivery. Singer sewing machines are used & trusted by thousands of dressmakers, quilters, and crafters to help produce dresses or quilts. We offer sales, parts, and accessories as well as sewing machine repairs
Contactgegevens
Whitley Road 219, NE26, Tyneside, Verenigd Koninkrijk
- colin@singermachines.co.uk
- singermachines.co.uk
Heeft 28% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Very straightforward
Very straightforward, easy transaction 😃
Very good customer service
Very good customer service. Delivered on time.
The best for sewing machines
It was so easy buying the sewing machine online all the info was there that i needed to make my decision on which one to buy...checkout was simple and delivery is quick
A good selection to choose from
A good selection to choose from, I searched the internet and did fine the machine I have chosen slightly cheaper elsewhere but opted to order from Singer direct for peace of mind and supplier support.
Check out was simple and was glad of the option to pay for a Saturday delivery to ensure I will be at home to take delivery.
Looking forward to getting started and hope it will be as good as I expect it to be.
Established brand
Easy to use website offering competitive pricing from a reliable brand
No pick up! Twice.
I cannot comment about the service itself. Why I know is that DPD/UPS never showed up to collect the machine, we stayed home both days all day to wait for the pick up (central London) today we have a third attempt and if unsuccessful I will request a full refund and deal with another service provider. The merchant did not take so far effective actions with DPD to do what they are supposed to do.
Goods as ordered
Goods as ordered, good quality and price. Prompt service
Excellent service
Easy online purchase delivery the next day but unfortunately the machine handle wheel was jammed so rang customer sales brilliant customer service had a new replacement delivered the next day and faulty machine taken away could not wish for better service.
Easy to use it was nice to visit Singer…
Easy to use it was nice to visit Singer website instead of going to AmazonGot it for a good price can't wait to receive it 😀
I ordered the machine on…22/08/25
I ordered the machine on 22/08/25…..it’s now 31/08/25. I have NOT received sewing machine nor had any correspondence from Singer apart from an E-mail saying order confirmed. Now extremely concerned.
Web site is very easy to navigate ..I…
Web site is very easy to navigate ..I found exactly what I wanted at a very competitive price ..value for money
Easy to locate the product and accessories
Easy to locate the product and accessories I was looking for. Good description and informative Web site with easy registration and payment options at competitive prices.
Slant Shank Even Feed/Walking Foot
Singer Machines Ltd is my go to for accessories and parts for my Singer Serenade 30 sewing machine which is over 30 years old. Recently purchased Singer slant shank even feed/walking foot. Easy to use website, delivery very quick. Have used the foot and it worked brilliantly on layers of cotton fabric and wadding.
Singer sewing machines
My sewing machine is over 20 years old. It's done a lot of jeans, curtains, soft toys & clothes.
Last month it decided it had had enough & the bobbin jumped out of the gubbins & repeatedly.
By accident last week I saw a reel on Facebook that matched my problem & what I needed. Singer still did the part, it came & worked. Cleaned & oiled my machine & now it's back to normal.
Thank you Singer.
Easy peasy purchase
Easy peasy purchase. Item description well lay out. Check out section prompted to add free gift entitlement.
Accurate and clear assistance when…
Accurate and clear assistance when trying to find a part for an old machine with several conversations taking place by phone and email.
Nice straight forwarded ordering
Nice straight forwarded ordering, no unnecessary questions, found what I needed , ordered and paid alm onva couple not minutes. Busy lifestyle .. perfect.
Excellent customer service
Purchased a heavy duty sewing machine and had trouble registering it on the website, rang their number in Seven Hills 0288111900, after a very short wait I was put through to Lucy who was excellent, she spoke clearly and was so helpful, so much better to deal with than another well known sewing machine company that expected us to keep the original packaging to return it for warranty via Spotlight, it's handy having Singer Service in Sydney where I can take it for repairs, Lucy has won me over from purchasing elsewhere now. LoL and no I am not a robot😁
I found the site very hard to follow…
I found the site very hard to follow and overly complicated
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