Great service. The company is all set for the next decade, but pricing in North America could include stationary/local pricing. $120 CAD unlimited competes with about $40 for 100GB 5g lte mimo. Yet ru... Toon meer
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Lees wat reviewers zeggen
I had question about switching between data plans. Sharon was the representative that assisted me. She explained the issue and why what I was asking for doesn’t work. However she was patient and found... Toon meer
Needed the Solis pro as internet backup for an event activation. Perfect size that doesn't take up too much space. So far the connection seems solid. Had some challenges getting my plan setup (user er... Toon meer
I have found SIMO customer service to be extremely helpful, whether by phone or online chat. They respond fairly quickly and stay with you until all your questions are answered. They are very patien... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Our personal wifi hotspot keeps you connected around the world with fast, secure, cost-efficient mobile data. #MySolisWiFi
Contactgegevens
180 Sansome Street, 4th Floor, 94104, San Francisco, CA, Verenigde Staten
- 415-992-9280
- support@skyroam.com
- skyroam.com
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Very fast and reliable support whivh i…
Very fast and reliable support whivh i appreciate.
Helpful Q&A Solved Connection Issues
My experience with Sharon was quite good. She asked questions that led me to a solution, and it was a positive experience.
Very helpful
Smooth communication and clear…
Smooth communication and clear explanation of solution to my problem.
Ralph was very helpful and got my issue…
Ralph was very helpful and got my issue resolved quickly. Highly recommend!!
Muy buen servicio y muy buenas personas
Muy buen servicio y muy buenas personas
Customer service support was excellent…
Customer service support was excellent in aiding my concern regarding the day pass. Thank you so much for your assistance.
My conversation was extremely helpful
My conversation was extremely helpful
Solis X is a fantastic device
Solis X is a fantastic device - I’ve travelled right around the world using it with no problems at all - easy connection and great usage. The device is small enough to slip in your pocket whilst you are sightseeing and remain connected to the world. No contract, and multiple devices can join! 5 stars!!
Wonderful customer service
Wonderful customer service. Immediately available -- real person (not a robot) and solved my issue right away.
Highly recommended.
SIMO Customer Support and User Experience
I had question about switching between data plans. Sharon was the representative that assisted me. She explained the issue and why what I was asking for doesn’t work. However she was patient and found another solution for me. I appreciate her understanding and thorough explanation. I’ve been using Simo devices for a long time as backup internet at home and work but also as my main source of wifi when I travel. It’s been reliable always.
Great product and excellent customer…
Great product and excellent customer support!
Excellent and well informed customer…
Excellent and well informed customer service. Answered all my questions! Gave me great tips!
Awesome customer service!
I had an issue with expired data, due to seasonal usage of my Hotspot. I sent an email with questions and customer service not only replied quickly but went above and beyond to find a solution that worked for me. Very impressed
Easy purchase, great support
Needed the Solis pro as internet backup for an event activation. Perfect size that doesn't take up too much space. So far the connection seems solid. Had some challenges getting my plan setup (user error on my part!) and the support team was quick and very helpful. Great to see how responsive they were in case support is really needed.
The person I was speaking with on the…
The person I was speaking with on the phone was extremely helpful in what he could assist me with and was willing to answer all of my questions, however some of the answers he provided did not make sense to me, and when I pressed further on it, I felt as if I was not going to get an answer to the questions I had.
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