Smart Energy Homes Ltd. Reviews 

296
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Had solar installed with smart Energy. Max and Matty were great explaining what they were doing and advice on getting an ev charger in the future. Made sure everything was left tidy. Would highly reco... Toon meer

Beoordeeld met 5 van de 5 sterren

Jason and Mackenzie and the Electricians ( I didn't catch their names) were polite and friendly. They were punctual and efficient and did a very professional job. The Solar Panels look great. The Elec... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Robert here from Ystrad road using sean the carpenters phone as mine is unable too. Sean and Tyler did a brilliant job on my attic trap, very polite and professional. Good job guys, credit to the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

We previously gave a great review to this company, however, one year on with have some issues which we want putting right. Firstly, where the downstairs window was plastered/insulated the banging ha... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Energieopwekkingsapparatuur en -oplossingen
  2. ook in
  3. Aannemer voor isolatie
  4. Groene energie leverancier
  5. Zonne-energiebedrijf

Over Smart Energy Homes Ltd.

Geschreven door het bedrijf

Making your home more energy efficient the smart way!

At Smart Energy Homes, we are committed to making your home more energy efficient in a smart and sustainable way. Our mission is to help tackle fuel poverty, reduce carbon emissions, and save you money on your energy bills.

Our team of certified professionals specialise in the installation of the latest renewable technology, energy-efficient boilers, and sustainable measures. We offer a friendly and professional service that is built to last and our solutions are designed to meet your unique needs.

We offer a range of paid services and work alongside funded Government schemes such as ECO4 to help make energy efficiency accessible to everyone. Our team is always on hand to provide expert advice and guidance to help you find the best solutions for your home.

Whether you're looking to reduce your carbon footprint, save money on your energy bills, or both, we can help. Contact us or visit our website to learn more about our services and find out if you qualify for free funding under one of the current government schemes.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

296 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,6

Alle reviews

(296)

107 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Eco funding work.

We are currently in the middle of our eco funding work but just wanted to say, how amazing and professional the insulation team have been.
If you are lucky enough to get rhys Morris and Tony cook you will not be disappointed!
So professional, polite and tidy.
The work was so thoughtfully done!
They are a credit to smart homes.

20 maart 2025
Review zonder uitnodiging
Logo Smart Energy Homes Ltd.

Antwoord van Smart Energy Homes Ltd.

Thank you so much for your lovely feedback! We're really pleased to hear that your experience during the ECO4 work has been such a positive one.

Rhys and Tony are true professionals and it’s fantastic to hear they’ve made such a great impression. We'll be sure to pass on your kind words! We’re proud to have them as part of the Smart Energy Homes team. Thanks again for your support!

Warm regards
Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

Heat pump, new heating system, solar panels

Rhys arrived on Tuesday his apprentice Evan was with him from Wednesday to Friday. The work was of the highest standard and things were checked with me. Morgan the electrician fitted the inverter on Tuesday and then came back Friday. Jake and his mate came on Thursday and fitted and connected the solar panels. I have nothing but praise for everyone all cleared perfectly and no mess. I particularly want to mention Rhys and Evan they went above and beyond. Would definitely recommend
Sue Davies

4 april 2025
Review zonder uitnodiging
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Antwoord van Smart Energy Homes Ltd.

Thank you so much for your kind words, Sue!

We're delighted to hear that you had such a positive experience throughout the installation process. It’s great to know that Rhys, Evan, Morgan, Jake and the rest of the team delivered everything to such a high standard. We’ll make sure your praise is passed on to them. Thank you again for your recommendation and for taking the time to share your feedback!

Warm regards
Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

Alex leighton and alex were very…

Alex leighton and alex were very helpful and professional would do anything for you

3 april 2025
Review zonder uitnodiging
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Antwoord van Smart Energy Homes Ltd.

We're really pleased to hear that Alex Leighton and Alex were helpful and professional throughout.

They always go the extra mile for our customers, and your feedback means a lot. We'll be sure to pass on your lovely comments to them – they’ll be chuffed!

Warm regards
Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

My experience of Smart Energy Homes

The experience of, and the work carried out by Smart Energy Homes was very good and to a high standard and was completed smoothly, efficiently and in a surprisingly short time considering how much work needed to be done.
From the beginning, and throughout the work, the communication was very clear and smooth. And I was always able to talk to the right person if I had any questions etc.
There were several trades involved with the instalation, they all arrived at their arranged times!!
Eplained what they were doing, and the sequence of their work, etc.
With all of the drilling through walls and lifting floor boards etc, they moved and covered any furniture with care replaced the carpets and cleaned up afterwards very nicely.
Also the different trades involved worked nicely together helping each other out and several of them were put up in local air b&b's, to shorten their travel times and I had a sense that they were well looked after by the company which really helped them and the job.
When it was all installed and working, Ricky explained how to work the new system and a little later Mike came over and labelled everything and gave more useful advice ..
Only a day or so after the solar panels were installed (the last bit of the job) all of the packaging and the waist stuff from the house was collected, leaving the site nice and tidy..
I would definitely recommend Smart Energy Homes and I am very happy with their work and the overall experience.

Thank you
Anthony

2 april 2025
Review zonder uitnodiging
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Antwoord van Smart Energy Homes Ltd.

Thank you so much for taking the time to share such a detailed and thoughtful review! We’re absolutely delighted to hear that you had such a smooth and positive experience with Smart Energy Homes. It’s great to know that our team maintained clear communication, arrived on time, treated your home with care, and worked efficiently and professionally throughout the project.

We’re also really pleased that you noticed how well the team worked together and that they were well looked after – that’s really important to us. We’ll make sure your kind words are shared with everyone involved, especially Ricky and Mike.

Thank you again for your recommendation – it means a lot to us. We’re so glad you’re happy with the work and your new system!

Warm regards
Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

I highly recommend this firm

I have just had loft and wall insulation, new radiators and pipe work, solar panels and air source heating fitted by Smart Energy Homes. All the various trade persons were very friendly and efficient. As a different trade discipline was required it appeared as if by magic, the organisation was superb. As rubbish was placed outside my property it was collected the next day. In some ways it is unfair to single out people for praise but I must mention Hannah, who was my point of contact within the company. Hannah went above and beyond holding my hand throughout process and getting answers for my many queries. I also would like to mention Mike, the head honcho heating expert who was always at the end of the phone to offer expert advice with regard to the running of the system. I have no hesitation in highly recommending this firm if you require any of the services that they offer.

27 maart 2025
Review zonder uitnodiging
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Antwoord van Smart Energy Homes Ltd.

Hi Roger,

Thank you so much for your fantastic feedback! We’re delighted to hear that your experience with Smart Energy Homes was such a positive one. It’s wonderful to know that all the tradespeople were friendly, efficient, and well-coordinated, ensuring everything ran smoothly from start to finish.

A special thank you for highlighting Hannah and Mike—we couldn’t agree more about their dedication and expertise! We’ll be sure to pass on your kind words to them, and they’ll be thrilled to know they made such a difference to your experience.

Your high recommendation means the world to us, and we truly appreciate you taking the time to share your experience.

Warm regards

Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

Early stages of grant but would like to…

Early stages of grant but would like to commend the office staff, particularly Tegan who has gone out of her way to help me get my head around forms and processes. Many thanks.

25 februari 2025
Review zonder uitnodiging
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Antwoord van Smart Energy Homes Ltd.

Hi Ms Lucas,

Thank you for your kind words! We’re so pleased to hear that Tegan has been such a great help in guiding you through the forms and processes. We know how important it is to have support during these early stages, and we’re delighted that she could make things easier for you.

I’ll be sure to pass on your appreciation to Tegan—she’ll be thrilled to hear it! If you need any further assistance, please don’t hesitate to reach out.

Warm regards
Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

Insulation and plastering

Have just had internal wall insulation done at our house and plastering too all by the same man and can't praise the professionalism of the work, the tidy work area and overall finish of the walls. The standard of work from Tony was first class. Tony Jones is a credit to the company. Thank you.

19 maart 2025
Review zonder uitnodiging
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Antwoord van Smart Energy Homes Ltd.

Hi Sara,

Thank you for your wonderful feedback! We’re so pleased to hear that Tony’s professionalism, attention to detail, and high standard of work made such a positive impression. It’s fantastic to know that you’re happy with both the insulation and plastering, as well as the cleanliness throughout the job.

I’ll be sure to pass on your kind words to Tony—he’ll be delighted to hear them! Thank you again for your support.

Warm regards

Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

I would like thank Liam and Daniel on…

I would like thank Liam and Daniel on the fantastic job they both did on our home internal insulation.
The finish was good on our old tricky stone house.
Everything was left clean.
Would highly recommend these boys after a fantastic job.

17 maart 2025
Review zonder uitnodiging
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Antwoord van Smart Energy Homes Ltd.

Hi William,

Thank you so much for your kind words! We’re delighted to hear that Liam and Daniel did a fantastic job insulating your home, especially given the challenges of an older stone house. It’s great to know you’re happy with the finish and that they left everything clean and tidy.

Your recommendation means a lot, and I’ll be sure to pass along your wonderful feedback to the team.

Warm regards

Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

Wouldn't hesitate to recommend them. We had two workmen in to insulate…

We had two workmen in to insulate external walls and replaster.
Rhys Morris did an excellent job of the plastering and took trouble to accommodate the quirks of an old building and built-in furniture.
They just got on with the job whilst being respectful and polite. They removed all rubbish and tidied up as they went a long.
Wouldn't hesitate to recommend them.

12 maart 2025
Review zonder uitnodiging
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Antwoord van Smart Energy Homes Ltd.

Hi Jill,

Thank you for your kind words! We're so pleased to hear that Rhys Morris and the team did an excellent job and took the time to work around the unique features of your home. It's great to know they were respectful, polite, and kept everything tidy throughout the process.

We truly appreciate your recommendation, and I’ll be sure to pass on your lovely feedback to the team—they’ll be thrilled to hear it!

Warm Regards

Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

Shane and Michael Thank you both for…

Shane and Michael Thank you both for all your work in the 1st floor of my house. It was a hard job lagging all the external walls but the job was very well done. They also made sure that any problems they encountered were discussed thoroughly with me. They were most concerned that I should be happy with the job - and I AM

11 maart 2025
Review zonder uitnodiging
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Antwoord van Smart Energy Homes Ltd.

Hi Lesley,

Thank you so much for your wonderful feedback! We’re delighted to hear that Shane and Michael’s hard work and dedication made such a positive impact. Insulating external walls can be a tough job, so it’s great to know they handled it with care and kept you informed every step of the way.

I’ll be sure to pass on your kind words to Shane and Michael—they’ll really appreciate it.

Warm Regards

Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

Internal insulation works

With just a few days notice Jacob and Owen arrived to improve the insulation of our home, they worked tirelessly to complete a tricky job to ensure that my wife Maggie can still get around using her walking aids.
They were helpful and friendly and we were able to go out for appointments leaving them to continue working. Rooms were vacuumed and tidied before leaving.
Thanks, Alan and Maggie

10 maart 2025
Review zonder uitnodiging
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Antwoord van Smart Energy Homes Ltd.

Hi Alan and Maggie,

Thank you so much for your kind words! We’re delighted to hear that Jacob and Owen were able to accommodate your needs on short notice and complete the work with such care and dedication. It’s wonderful to know they made sure Maggie could still move around comfortably while getting the job done to a high standard.

We truly appreciate your trust in our team, and it’s great to hear they left everything tidy and treated your home with respect. I’ll be sure to pass on your lovely feedback to Jacob and Owen—they’ll be thrilled to hear it!

Warm regards
Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

Garath and the team

Met with Garath who talked me through all the work to be carried out he was very informative and knowledgeable, he also kept up with progress reports. Kane and Glynn carried out the work to a very high standard and were very professional also cleaning up as they went. Kane and Glynn are very much top lads. All in all a very good group of people to whom the company should be proud to have

12 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Adam came to our loft and various other…

Adam came to our loft and various other bits. Top bloke who listens, works with you and cleans up after himself. Very good attention to detail, and everything he did was perfect. Checks everything along the way. Thank you Adam. One more team to review 🙄🤔

3 februari 2025
Review zonder uitnodiging
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Antwoord van Smart Energy Homes Ltd.

We’re thrilled to hear that Adam provided such great service. It’s wonderful to know that he took the time to listen, pay attention to detail, and ensure everything was perfect. We pride ourselves on professionalism and cleanliness, and it’s great to hear Adam met those standards!

If you need anything in the future, please don’t hesitate to reach out!

Warm regards
Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

Will highly recommend fab company

Will highly recommend this company from start to finish Gary the surveyor came to my house what a lovely friendly man explained everything he came on a Tuesday and on the thrusday they phoned to say on the Monday they be starting job couldn’t believe how quick they turn around is within a week all work is done apart from waiting for plaster to dry for rads to be put back on everyone that came here were fab and polite and cleaned up after themselves had a problem with socket in one bedroom which the electrician sorted out straight away there is nothing I can say bad about this company I’m extremely blessed and will definitely pass on they good work

17 februari 2025
Review zonder uitnodiging
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Antwoord van Smart Energy Homes Ltd.

We’re absolutely thrilled to hear that you had such a positive experience with us from start to finish. Gary, along with the rest of the team, will be so pleased to hear your kind words. We always strive for quick turnaround times and top-notch service, so it’s wonderful to know we met your expectations.

Your recommendation means the world to us, and we truly appreciate your trust in our work. If you need anything in the future, please don’t hesitate to reach out.

Warm regards
Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

Smart Energy Homes fitted a new heating system with solar panels and air source heat pump into my brother's home under the Welsh government scheme.
Sadly, due to ill health, the house is being sold. Karen French in Customer Service has been extremely helpful, answering all sorts of technical and other enquiries quickly and efficiently. Highly recommended

25 februari 2025
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Antwoord van Smart Energy Homes Ltd.

We’re so glad to hear that you had a positive experience with Smart Energy Homes and that Karen in Customer Service was able to assist you with your inquiries. We’re grateful for your kind words despite the circumstances.

Your recommendation means a lot to us, and we’re always here to help if you need anything in the future.

Warm regards
Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

Very happy with the work

Very happy with the work, and extremely happy with the professional way that the lads conducted them selves. Polite at all times.

24 februari 2025
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Antwoord van Smart Energy Homes Ltd.

We’re thrilled to hear that you’re happy with the work and that the team maintained such a high level of professionalism throughout. Politeness and respect are top priorities for us, so we’re glad to know they made a positive impression.

Thanks again for your feedback, and if you need anything in the future, don’t hesitate to reach out!

Warm regards
Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

Home Insulation.…

The guys that carried out the work Jacob and Owen were great guys. The quality of their work was excellent, they were always polite and very professional. I would recommend these guys to anybody.

24 februari 2025
Review zonder uitnodiging
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Antwoord van Smart Energy Homes Ltd.

We’re so pleased to hear that Jacob and Owen provided excellent service and delivered high-quality work while maintaining a professional and polite attitude. It means a lot to us that you would recommend them to others!

We’ll be sure to pass on your compliments to them—they’ll be thrilled to hear it. Thanks again for your support, and if you ever need anything in the future, please don’t hesitate to reach out!

Warm regards
Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

Rees Morris has completed the internal…

Rees Morris has completed the internal wall insulation and plastering today and I couldn't be more pleased. Fantastic job done. Very efficient and professional and looks wonderful. Very happy with this Thank you.

21 februari 2025
Review zonder uitnodiging
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Antwoord van Smart Energy Homes Ltd.

We’re so glad to hear that you’re pleased with the internal wall insulation and plastering completed by Rhys. It’s fantastic to know that everything was done efficiently and professionally, and that you’re happy with the results!

We’ll be sure to pass on your compliments to Rhys—he’ll be thrilled to hear it. Thank you again for choosing us, and if you need anything in the future, don’t hesitate to reach out!

Warm regards
Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

JACOB and OWEN were absolutely…

JACOB and OWEN were absolutely fantastic do anything for you nothing is too much to ask really lovely lads would move things and even put up with our kids and annoying one legged husband trying to join in top lads can't praise them enough (I would have refused to have worked here) thankyou ever so much and our girls loved them thankyou

19 februari 2025
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Antwoord van Smart Energy Homes Ltd.

We’re thrilled to hear that Jacob and Owen went above and beyond to make your experience a positive one. It’s great to know they were not only professional but also friendly and accommodating.

Your kind words mean a lot to us, and we’ll be sure to pass them on to Jacob, Owen, and the rest of the team.

Thanks again, and if you need anything in the future, don’t hesitate to reach out.

Warm regards
Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

Rhys and the team are first rate

I can't thank Rhys the plumber and the rest of the team enough. Absolutely professional, friendly and totally focused on doing the best job with as little mess and disruption as possible. The heating system is in, we're as warm as toast and as pleased as can be.
Rhys took the time to explain how the system worked in simple terms, checked that we were happy and left the place clean and tidy. Brilliant!

18 februari 2025
Review zonder uitnodiging
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Antwoord van Smart Energy Homes Ltd.

We’re delighted to hear that Rhys and the team provided such a professional and friendly service while keeping mess and disruption to a minimum. It’s fantastic to know that your new heating system is working well and keeping you warm!

Rhys takes great pride in his work, and we’re so pleased he took the time to explain everything clearly and ensure you were happy before leaving. We’ll be sure to pass on your kind words to him and the team.

Thanks again for your support—if you ever need anything in the future, don’t hesitate to reach out!

Warm regards
Smart Energy Homes

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