From the very first call to smart energy, the vibe was good with Josh their technician. Answered all my questions about solar, made me feel comfortable with the process. Big credit to the company.Also... Toon meer

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Lees wat reviewers zeggen
I was surprised how comfortable & well informed l felt when dealing with the Smart Energy representative, it’s so hard these days trusting people, with all the scammers around. She thoroughly went thr... Toon meer
Have been impressed with the customer service I’ve received from Smart Energy over the last 18months. I receive regular calls to check that my system is meeting my household energy needs and that I’m... Toon meer
Having a solar battery installed, has greatly reduced my energy costs. It was replaced in December 2025, due to storm damage from the cyclone last year, but the new one is working well.
Bedrijfsgegevens
Geschreven door het bedrijf
Smart Energy was founded on a commitment to provide Australians quality energy solutions and exceptional customer care. We’re focused on empowering Australian households with reliable, sustainable energy solutions that deliver lasting impact for both customers and the planet.
Contactgegevens
10 Brigantine Street, 2481, Byron Bay, Australië
- 1300 133 055
- support@smartenergy.co
- smartenergy.co
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Amazing Service from Start to Finish
I had a fantastic experience with Smart Energy for the installation of my solar battery and air conditioning!
Charlie from the sales team was absolutely amazing, so helpful, knowledgeable, and supportive throughout the entire process.
The installation turnaround was impressively fast, and every tradie who attended clearly knew what they were doing. They were all friendly, professional, and took the time to explain things properly.
I couldn’t be happier with the service and would happily recommend Smart Energy to anyone considering the services they offer.
Efficient staff and very helpful
Smart Energy Done Smart!
From the very first call to smart energy, the vibe was good with Josh their technician. Answered all my questions about solar, made me feel comfortable with the process. Big credit to the company.Also Elsa in after sale care was fantastic with finding me an electrical supplier. Our experience overall was fantastic. Highly recommend Smart Energy
Excellent, helpful service…
We were able to make contact with a person who could help us and fix the problem in a timely manner.
The initial phone call/customer service…
The initial phone call/customer service rep.
Excellent service & affordable
The people you have working for you are very good. From sales to installation I could not fault any of them. So helpful and willing to look at making it affordable for us
I got a Battery fitted works well added…
I got a Battery fitted works well added to solar panels had it on for some black out that seem to be more often in our suburban area
I was surprised how comfortable & well…
I was surprised how comfortable & well informed l felt when dealing with the Smart Energy representative, it’s so hard these days trusting people, with all the scammers around. She thoroughly went through everything with us and made it very easy to make our decision. I highly recommend Smart Energy
Great follow up
Great follow up. Open about pricing. Great customer service.
The prompt confirmation of a problem…
The prompt confirmation of a problem and then getting a company close by to help fix the issue.
Smart energy Battery installation
Professional installation of the battery pack and good advice during quotation period.
Not so intrusive but nevertheless open…
Not so intrusive but nevertheless open efficient and straightforward
The organisation done by Beth was…
The organisation done by Beth was excellent. she organised the time and for a time that suited, the team she got to do it were also excellent
Good workmanship
Good workmanship. Good communication. Prompt service
The company was excellent from start to…
The company was excellent from start to finish,the installers were a credit to there company
quality product both solar and…
quality product both solar and battery's saving money would recommend getting panels and batteries for bill relif
Great product and service
Excellent customer service and backup. Can confidently recommend Smart Energy. Solar panels are working well. Staff were patient with my inexpertise of all things regarding energy consumption.
We have had our solar and battery system for over two years now. We run an Airbnb, our home and a swim spa in a cool climate so we have high consumption. YES we do still get a bill, but it is more lik
Great customer service as always
Having a solar battery installed
Having a solar battery installed, has greatly reduced my energy costs. It was replaced in December 2025, due to storm damage from the cyclone last year, but the new one is working well.
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