Smart Energy Homes Ltd. Reviews 

296
•
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Had solar installed with smart Energy. Max and Matty were great explaining what they were doing and advice on getting an ev charger in the future. Made sure everything was left tidy. Would highly reco... Toon meer

Beoordeeld met 5 van de 5 sterren

Jason and Mackenzie and the Electricians ( I didn't catch their names) were polite and friendly. They were punctual and efficient and did a very professional job. The Solar Panels look great. The Elec... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Robert here from Ystrad road using sean the carpenters phone as mine is unable too. Sean and Tyler did a brilliant job on my attic trap, very polite and professional. Good job guys, credit to the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

We previously gave a great review to this company, however, one year on with have some issues which we want putting right. Firstly, where the downstairs window was plastered/insulated the banging ha... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Energieopwekkingsapparatuur en -oplossingen
  2. ook in
  3. Aannemer voor isolatie
  4. Groene energie leverancier
  5. Zonne-energiebedrijf

Over Smart Energy Homes Ltd.

Geschreven door het bedrijf

Making your home more energy efficient the smart way!

At Smart Energy Homes, we are committed to making your home more energy efficient in a smart and sustainable way. Our mission is to help tackle fuel poverty, reduce carbon emissions, and save you money on your energy bills.

Our team of certified professionals specialise in the installation of the latest renewable technology, energy-efficient boilers, and sustainable measures. We offer a friendly and professional service that is built to last and our solutions are designed to meet your unique needs.

We offer a range of paid services and work alongside funded Government schemes such as ECO4 to help make energy efficiency accessible to everyone. Our team is always on hand to provide expert advice and guidance to help you find the best solutions for your home.

Whether you're looking to reduce your carbon footprint, save money on your energy bills, or both, we can help. Contact us or visit our website to learn more about our services and find out if you qualify for free funding under one of the current government schemes.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

296 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(296)

107 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great company

Great company. Shane Mike and Tony insulated my home. They were an amazing team. Hardworking professional and nothing was too much trouble. They were punctual and tidy. Other team members included the plumbers and electricians who were equally as good. The insulation has made a difference to my home and was warmer over the winter.

18 februari 2025
Review zonder uitnodiging
Logo Smart Energy Homes Ltd.

Antwoord van Smart Energy Homes Ltd.

We’re so pleased to hear that Shane, Mike, and Tony, along with the plumbers and electricians, provided such a great experience. Our team takes pride in being professional, hardworking, and attentive to every detail, so it’s wonderful to know they exceeded your expectations.

Even better, we’re thrilled that the insulation has already made a difference in keeping your home warmer over the winter! If you ever need anything in the future, don’t hesitate to reach out.

Warm regards
Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

Fantastic service from startto finish…

Fantastic service from start to finish didn't leave any mess , job was finished in couple hours definitely recommend them

7 februari 2025
Review zonder uitnodiging
Logo Smart Energy Homes Ltd.

Antwoord van Smart Energy Homes Ltd.

We’re delighted to hear that you had a fantastic experience from start to finish. Our team always strives to work efficiently while keeping everything clean and tidy, so it’s great to know we met your expectations.

Your recommendation means a lot to us—thank you! If you ever need anything in the future, we’d be happy to help.

Warm regards
Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

Internal Insulation Team

The full Installation is still in progress but just wanted to give a early shout out to the initial work done by the internal insulation team, Tony, Shane, and Michael, who have a done a really great job.
The installation of the internal insulation took longer than anticipated, but that was more to do with our location and getting materials to and from the house, but the team took it in their stride with care and good humour.

31 januari 2025
Review zonder uitnodiging
Logo Smart Energy Homes Ltd.

Antwoord van Smart Energy Homes Ltd.

We really appreciate you taking the time to share your experience so far. It’s great to hear that Tony, Shane, and Michael have been doing a fantastic job and handling the challenges with care and good humour. Our team is committed to delivering high-quality work, and we’re glad their dedication is shining through.

Warm regards
Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

Great work

Daniel worked really hard all week - his work was excellent and he had a good eye for detail so all the finishes are of a high standard. Best of all he cleaned up really wel! He consulted me about things so that he was sure I would be happy with what he was handing. Very happy with the end result. House is toasty warm and it was all free!

7 februari 2025
Review zonder uitnodiging
Logo Smart Energy Homes Ltd.

Antwoord van Smart Energy Homes Ltd.

We’re so pleased to hear that Daniel’s hard work and attention to detail made such a positive impact. It’s great to know that he kept you informed throughout the process and ensured everything was finished to a high standard. Keeping things clean and tidy is something we always aim for, so we’re delighted that you appreciated that too!

Most importantly, we’re thrilled that you’re happy with the end result and enjoying a toasty warm home! Thanks again for your kind words. If you ever need anything, don’t hesitate to get in touch.

Warm regards
Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

Rhys morris has just been to my home to…

Rhys morris has just been to my home to fit IWI, i was dreading the upheaval but he made it a really good transition, was extremely pleasant and tidy. A very clean worker and the results are great. I would highly recommend him. Its been a pleasure thank you

4 februari 2025
Review zonder uitnodiging
Logo Smart Energy Homes Ltd.

Antwoord van Smart Energy Homes Ltd.

We’re delighted to hear that Rhys made the process smooth and stress-free for you. We understand that home improvements can feel overwhelming, so it’s great to know he was able to put your mind at ease with his professionalism and tidy work. Your recommendation means a lot to us, and we’ll be sure to pass on your kind words to Rhys.

It’s been a pleasure working with you—thank you again! If you ever need anything in the future, don’t hesitate to reach out.

Warm regards

Beoordeeld met 5 van de 5 sterren

Lewys and Craig 5stars⭐️⭐️⭐️⭐️⭐️

Lewys and Craig 5stars⭐️⭐️⭐️⭐️⭐️
Was worried before hand about the mess. There was no need to worry. Lewys and Craig were clean, tidy and very polite, and their work was spot on. Worked hard and finished on time. Would recommend them to anyone. Thanks boys.

9 september 2024
Review zonder uitnodiging
Logo Smart Energy Homes Ltd.

Antwoord van Smart Energy Homes Ltd.

We’re so pleased to hear that Lewys and Craig put your worries at ease with their clean and tidy work. Our team takes great pride in delivering high-quality results while being professional and polite, so it’s fantastic to know they met your expectations. We’ll be sure to pass on your kind words to them!

Your recommendation means a lot to us—thank you again! If you ever need anything in the future, we’d be happy to help.

Warm regards
Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

Paul & Ross did a fantastic job at my…

Paul & Ross did a fantastic job at my house last week and there was minimal mess. Would recommend smart energy homes to anybody. Mandy Williams

30 januari 2025
Review zonder uitnodiging
Logo Smart Energy Homes Ltd.

Antwoord van Smart Energy Homes Ltd.

We’re so pleased to hear that Paul & Ross did a fantastic job and kept the mess to a minimum. Our team always strives to provide a smooth and hassle-free experience, so it’s great to know they delivered just that.

Your recommendation means a lot to us—thank you! If you ever need anything in the future, we’d be happy to help.

Warm regards
Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

Jacob and Owen 5 STAR

Had insulations fitted by Jacob and Owen from Lewzpropertydevelopment. Excellent work from the two, great humour, very tidy and friendly. Would highly recommend!

24 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had an excellent experience.

I had an excellent experience. Craig and Callum who sorted out out my wall insulation were very accommodating, professional, friendly, and full of excellent advice. They went above and beyond to make me feel comfortable and confident in them. The final result was smooth and very professional looking. I am so happy with my new warmer house. Thanks for everything. Would definitely recommend.

19 januari 2025
Review zonder uitnodiging
Logo Smart Energy Homes Ltd.

Antwoord van Smart Energy Homes Ltd.

Hi Megan,

Thank you so much for your wonderful feedback! We're thrilled to hear about your positive experience with Craig and Callum. It’s great to know they were accommodating, professional, and able to provide you with excellent advice throughout the process. We always strive to go above and beyond for our customers, so we're delighted that you feel more comfortable and confident in your newly insulated home.

Your recommendation means a lot to us. If you ever need anything in the future, please don’t hesitate to reach out. Thanks again for choosing us!

Warm regards
Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

Totally Amazing

"I had three installers here today from Smart Energy Homes to insulate my loft, and I couldn't be more impressed with the entire process and their efficiency!

I live on a main road with double yellow lines outside, so I mentioned to the team, with their two large vans, that they might need to drop off the insulation and park elsewhere. Gareth, Callum, and Grant were all incredibly personable, considerate, and cheerful. They did a fantastic job, and the area was left spotless. All rubbish and packaging were removed, leaving my home tidy and ready for the warmer temperatures ahead.

Thanks to their hard work, my home will be much warmer, and I truly appreciate the quality service. I would highly recommend Smart Energy Homes to anyone—totally awesome job!

Thanks again, guys!

20 december 2024
Review zonder uitnodiging
Logo Smart Energy Homes Ltd.

Antwoord van Smart Energy Homes Ltd.

Hi Karen,

Thank you for your amazing feedback! We’re thrilled to hear how impressed you were with the team’s efficiency and professionalism. Gareth, Callum, and Grant will be delighted to know their hard work, cheerfulness, and attention to detail made such a positive impact.

Your kind words and recommendation mean so much to us, and we’re so glad we could provide a service you’re happy with.

Thank you again for choosing Smart Energy Homes! If you ever need anything in the future, don’t hesitate to get in touch.

Warm regards
Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

I had Paul and Ross insulating with Max and Liam

I had Paul and Ross insulating the Walls and plastering and Max and Liam the electricians! Can't thank them enough, they were so helpful and the standard of workmanship was excellent! I was due to go away so they stayed late into the evening to make sure it was done in time for me to go! Had one minor issue but the plumber came straight away to put it right! Can not recommend them enough! Truly thank you All

12 december 2024
Review zonder uitnodiging
Logo Smart Energy Homes Ltd.

Antwoord van Smart Energy Homes Ltd.

Hi Gareth,

Thank you so much for your kind words! We’re thrilled to hear that Paul, Ross, Max, and Liam provided excellent service and went above and beyond to ensure everything was completed in time for your trip. Their dedication and high standards of workmanship mean a lot to us.

We’re also glad the minor issue was resolved promptly by the plumber—your satisfaction is always our priority. Thank you for your recommendation and for choosing us. If you need anything in the future, don’t hesitate to reach out!

Warm regards
Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

Absolutely wonderful

From the beginning to end this has been an absolute joy. Graham came to the house and started it all, the staff especially joe were helpful and kept in touch at all times. Marek and Pieter did the insulation and worked like trojans and completed very very quickly. Electrician and plumbers were fantastic and very good. Everything was clean and tidy . Cannot thank everyone involved enough, and I am eternally grateful. Would recommend this firm to everyone looking to have work done. Thank you again.

17 december 2024
Review zonder uitnodiging
Logo Smart Energy Homes Ltd.

Antwoord van Smart Energy Homes Ltd.

Hi Suzan,

Thank you for your lovely feedback! We’re so happy to hear that your experience was such a positive one. Graham, Joe, Marek, Pieter, and the rest of the team will be delighted to know their hard work, communication, and professionalism made such an impact.

It’s wonderful to hear everything was completed quickly, cleanly, and to your satisfaction. Your kind words and recommendation mean so much to us. Thank you again for choosing us, and if you ever need anything in the future, don’t hesitate to reach out!

Warm regards
Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

Brilliant company from start to finsh

Can not fault the company from start to finsh of the job they completed at my home, very professional with there communication, attention to detail, and completion of the job,
I spoke with Karen and Jo from the office on several occasions who are absolutely brilliant , with nothing ever a problem and accommodating me on my questions and acting on them in a swift professional manner, If anyone is looking to have work down with this company I would highly recommend them, not many out there as good as these in my opinion, awesome company with everyone involved appearing to have the same helpful and considerate approach. If any one from the company gets to see this thank you for a awesome service really appreciate it.

11 december 2024
Review zonder uitnodiging
Logo Smart Energy Homes Ltd.

Antwoord van Smart Energy Homes Ltd.

Hi Chris,

Thank you so much for your amazing review! We’re thrilled to hear you had a great experience from start to finish. Your kind words about Karen, Jo, and the whole team mean a lot to us.

It’s wonderful to know our communication, attention to detail, and helpful approach stood out to you. We truly appreciate your recommendation, it goes a long way!

Warm regards

Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

Kian & Tom.

Kian & Tom who work for Lewis’ team. They’re just great. Have I been really stressed with what happened at my home whilst having the insulation done and these boys have rectified some of the problems to a very high standard. I can’t thank them enough. Should be made employees of the month. Thank you again Kian & Tom.

6 december 2024
Review zonder uitnodiging
Logo Smart Energy Homes Ltd.

Antwoord van Smart Energy Homes Ltd.

Hi Johnny,

Thank you for your fantastic feedback! We’re so glad to hear that Kian and Tom were able to turn things around for you. Your kind words and suggestion for "Employees of the Month" have definitely been noted!

We’re proud to have such dedicated team members, and it’s great to know their hard work made a difference. Thank you again for sharing your experience — it means a lot to us!

Warm regards

Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

Insulation

Had the pleasure of Tony and Charlie fitting insulation at my home for the last week. Both very polite, efficient and hard-working. Would definitely recommend 👌

6 december 2024
Review zonder uitnodiging
Logo Smart Energy Homes Ltd.

Antwoord van Smart Energy Homes Ltd.

Hi Daniel,

Thank you for your kind review! We’re so happy to hear that Tony and Charlie made a great impression with their politeness, efficiency, and hard work.

Your recommendation means a lot to us, and we’re glad we could provide a positive experience. Thanks again for sharing your feedback!

Warm regards

Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

Work carried out by Shane and Mike

We had the pleasure of Shane and Mike, carrying out the work at our house. They did an excellent job and nothing was too much trouble for them. The work was also done to an excellent standard and would recommend them to anyone, needing work done.

6 december 2024
Review zonder uitnodiging
Logo Smart Energy Homes Ltd.

Antwoord van Smart Energy Homes Ltd.

Hi Sarah,

Thank you for your wonderful feedback! We’re delighted to hear that Shane and Mike provided such an excellent service. It’s great to know their hard work left a lasting impression.

Your recommendation means a lot to us, and we’re so glad you’re happy with the results. Thanks again for sharing your experience!

Warm regards

Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

Had the team from smart energy homes…

Had the team from smart energy homes doing internal wall insulation in my house this week,, what can I say the internal wall insulation blokes where very professional and did a fantastic job 5* I would like to mention there names ( Jacob and Owen) If going to have this job done I would ask for these 2 top class work and very clean and tidy 👍 and house lovely and warm now they explained everything they done in get detail,,if you are reading this I would highly recommend 2 get this done if house is cold like mine was

5 december 2024
Review zonder uitnodiging
Logo Smart Energy Homes Ltd.

Antwoord van Smart Energy Homes Ltd.

Thank you for your fantastic review! We’re so pleased to hear that Jacob and Owen provided top-class service.

Your 5-star feedback and recommendation mean a lot to us. We’ll be sure to pass on your kind words to Jacob and Owen. Thanks again for sharing your experience!

Warm regards

Smart Energy Homes

Beoordeeld met 5 van de 5 sterren

Prompt, efficient and very friendly!

I’ve had the pleasure of Paul (Dai) and Ross installing my internal wall insulation this week. The work has been completed to a high standard and in such great time.
Both Dai and Ross have communicated expectations with me regularly and made sure I felt looked after throughout!
I’m so happy with how things have been left at the end of each day and don’t feel like this process has been as disruptive as I’d expected.
If you’re in South Wales and have the pleasure of Paul and Ross then you’ll be extremely satisfied with this company!

2 december 2024
Review zonder uitnodiging
Logo Smart Energy Homes Ltd.

Antwoord van Smart Energy Homes Ltd.

Thank you for your lovely review! We’re so happy to hear that Paul and Ross provided such a smooth and stress-free experience.

We’re thrilled you’re happy with the results and grateful for your kind recommendation. We’ll be sure to pass on your wonderful feedback to Paul and Ross!

Warm regards

Smart Energy Homes

Beoordeeld met 4 van de 5 sterren

Pleased with the end result

The four stars represent the overall experience and final result of the insulation and heating work done in our home. To the coordinators Hannah and Steve, I would award a solid 5 stars. Nothing was too much trouble and always there with help and advice. Other commendable parties were Vern, the plumber - a true craftsman. Also the people from Natural spark Electrical, who were very efficient and helpful, and the two guys who did the solar panel installation, a truly amazing performance! At the other end of the scale, we had the the insulation guys. One of them had a bad attitude and to say the least, their working methods and finished results were sloppy. The worst part was the lack of rubbish collection for discarded building materials. After three weeks, you could not with any degree of safety get in through our front gate and there was even rubbish on our neighbour's front parking area! For health and safety reasons, I had to halt all work until it was cleared. But yes, we are pleased with the end result and the added insulation makes the house noticeably warmer. The jury is still out on the heat pump performance. On 'normal' chilly days, the system provides enough gentle heat. But during recent 'Storm Bert' we had to turn off half the radiators and hole up in just a couple of rooms to keep warm... and we live in the warmer SW and didn't even get any snow.

4 december 2024
Review zonder uitnodiging
Logo Smart Energy Homes Ltd.

Antwoord van Smart Energy Homes Ltd.

Thank you for your detailed and constructive review! We’re glad to hear that you’re happy with the overall result, and we truly appreciate your kind words for the team. It’s great to know that their efforts stood out to you!

We’re sorry to hear about the issues you experienced with the insulation team and the cleanliness of the site. This is definitely not the level of service we aim to provide, and we will make sure to address this with the team involved. We appreciate you bringing it to our attention, and we understand the importance of a clean and safe work environment.

It’s also great to hear that the insulation is making a difference in your home’s warmth. Please don't hesitate to reach out regarding any issues with your Heat Pump. We would be happy to send an engineer out to check this over for you.

Thank you again for your feedback — we truly value it and will work to ensure improvements moving forward.

Warm regards

Smart Energy Homes

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer