Booked a holiday cottage via Snaptrip. Good choice of properties. But a rather weird purchase flow: After entering credit card details I didn't get a "Booking Confirmed" page but instead was returned... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We have stayed all over Crete for the past three years and have never stayed in such a welcoming, relaxed place. So much so I feel the need to write a review. The family treat you as a long lost f... Toon meer
Bedrijf heeft geantwoord
Booking seemed straight forward apart from after paying the cost of the rental the web page stated the accommodation was unavailable which gave concern as payment had already been taken. After a tel... Toon meer
Bedrijf heeft geantwoord
⭐⭐⭐⭐⭐ Abbiamo trascorso un soggiorno meraviglioso! Un posto accogliente e perfetto per le famiglie. Eric è stato incredibilmente gentile, disponibile e sempre presente per ogni nostra esigenza. I bam... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Vakantiewoningverhuur
- ook in
- Gastenverblijf
- Vakantiehuisje
- Vakantiehuisje verhuur
- Vakantiewoning verhuurbedrijf
Geschreven door het bedrijf
60,000 cottages from big-name partners, in one place. We have live availability and a painless booking process. Payments are taken by our professional cottage management partners but by booking via Snaptrip you'll pay the lowest price. As part of the Snaptrip family we also run Last Minute Cottages, Big Cottages and Dog Friendly Cottages.
Contactgegevens
Office LG.03, Cargo Works, 1 - 2 Hatfields, SE1 9PG, London, Verenigd Koninkrijk
- 0203 637 0812
- support@snaptrip.com
- snaptrip.com
4,4
Uitstekend
3K reviews
Vraagt klanten om een review
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Snaptrip
Hi Pete,
Thank you for your 5-star review! We’re delighted to hear you found it easy to find what you were looking for and that the booking process was simple and straightforward.
We hope you have a fantastic holiday!
Best wishes,
Rebecca
Very easy to navigate although some…
Very easy to navigate although some areas are vast and unable to put exact location in.
Booking was easy as was paying the deposit.
7 september 2026
Antwoord van Snaptrip
Hi Karen,
Thank you for your 4-star review! We’re pleased to hear you found the website easy to navigate and that the booking and deposit payment were straightforward.
We also appreciate your feedback about searching within larger areas and being unable to enter a more exact location. We’ll certainly take this on board as we continue to improve the experience.
We hope you have a fantastic holiday!
Best wishes,
Rebecca
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Abbiamo trascorso un soggiorno meraviglioso! Un posto accogliente e perfetto per le famiglie. Eric è stato incredibilmente gentile, disponibile e sempre presente per ogni nostra esigenza. I bambini si sono divertiti tantissimo e ci siamo sentiti davvero come a casa. Consiglio vivamente questo posto a chiunque cerchi un'esperienza autentica e rilassante. Grazie di cuore Eric, torneremo sicuramente!
23 augustus 2026
Review zonder uitnodiging
Antwoord van Snaptrip
Ciao Twana,
Grazie di cuore per la vostra meravigliosa recensione a 5 stelle! Siamo davvero felici di sapere che avete trascorso un soggiorno così piacevole e che vi siete sentiti come a casa.
È bellissimo sapere che i bambini si sono divertiti tanto e che avete apprezzato l’accoglienza e la disponibilità di Eric. Condivideremo sicuramente le vostre gentili parole con lui!
Speriamo di potervi dare nuovamente il benvenuto per un’altra vacanza rilassante e speciale. Saremo felicissimi di avervi di nuovo con noi!
Un caro saluto,
Rebecca
Easy to book & pay for holiday.
30 augustus 2026
Antwoord van Snaptrip
Hi Judith,
Thank you for your 5-star review!
We’re so pleased to hear you found it easy to book and pay for your holiday with Snaptrip.
We hope you have a wonderful time away!
Best wishes,
Rebecca
Always a pleasure to walk in Beckenham…
Always a pleasure to walk in Beckenham H street branch, everyone there is friendly and knowledgeable,I been a customer for years and certainly I wouldn't go somewhere else, thank you to a great team!
24 juli 2026
Antwoord van Snaptrip
Hi Mimiz,
Thank you for taking the time to leave such a lovely review! We’re really pleased to hear that you’ve had such positive experiences with the friendly and knowledgeable team you’ve been visiting over the years.
We just wanted to mention that this review appears to relate to a physical branch in Beckenham, whereas Snaptrip is an online holiday accommodation marketplace and we don’t operate a branch there. It may be that your review was intended for another business with a similar name.
We hope you’ll be able to find us again when you’re looking for your next getaway!
Best wishes,
Rebecca
The Snaptrip Team
Booking seemed straight forward apart…
Booking seemed straight forward apart from after paying the cost of the rental the web page stated the accommodation was unavailable which gave concern as payment had already been taken.
After a telephone call to your office the lady assured us all should be fine.
Approx. 10 mins afterwards a confirmation e-mail was received from Cottages.com.
28 augustus 2026
Antwoord van Snaptrip
Hi Frances,
Thank you for your 5-star review and for taking the time to share your experience.
We’re sorry for the concern caused when the website initially showed the accommodation as unavailable after you had completed payment. We completely understand why this would have been worrying, particularly when payment had already been taken.
We’re pleased our team was able to reassure you over the phone and that your confirmation from Cottages.com followed shortly afterwards.
We hope you have a wonderful stay and a fantastic holiday!
Best wishes,
Rebecca
Antwoord van Snaptrip
Hi Nigel,
Thank you for your fantastic 5-star review! We’re delighted to hear that you enjoyed browsing our range of interesting properties and found plenty to choose from.
We hope you have a wonderful stay and look forward to helping you find your next getaway!
Best wishes,
Rebecca
Che dire...
Che dire.... casa vacanza Collemeti country ause noto
Posto fantastico , immerso nel verde , pace e tranquillità.
Si sentivano solamente cantare gli uccelli e le cicale.
Ci siamo rilassati in modo incredibile.
Ci ritorneremo il prossimo anno.
Tutto incantevole.
Diamo il massimo dei voti per qualità/prezzo. 10.
15 augustus 2026
Review zonder uitnodiging
Antwoord van Snaptrip
Hi Pul,
Grazie mille per la vostra splendida recensione a 5 stelle! Siamo davvero felici di sapere che avete trascorso un soggiorno così rilassante presso Collemeti Country House e che avete apprezzato la tranquillità, la natura e l’atmosfera incantevole del luogo.
È meraviglioso sapere che tornerete anche il prossimo anno e che avete trovato il rapporto qualità/prezzo eccellente.
Grazie ancora per aver condiviso la vostra esperienza e vi auguriamo un altro fantastico soggiorno al vostro ritorno!
Un caro saluto,
Rebecca
Antwoord van Snaptrip
Hi Gordon,
Thank you for your 4-star review. We’re pleased to hear that you found the Snaptrip website easy to use.
We hope you have a fantastic stay and look forward to helping you plan your next getaway!
Best wishes,
Rebecca
Absolut unzumutbar
Absolut unzumutbar! Altes statt abgebildetem modernen Apartment, dreckig, Sand überall, Müll & Schmutzwäsche der Vorgänger, zu wenig Betten/Handtücher, kein Parkplatz. Trotz Beschwerden keine Lösung – am Ende war die Unterkunft nicht mehr erreichbar. NIE WIEDER!
16 augustus 2026
Review zonder uitnodiging
Antwoord van Snaptrip
Hi Ingrid,
vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen zu schildern. Es tut uns sehr leid zu hören, was während Ihres Aufenthalts passiert ist.
Wir können gut verstehen, wie enttäuschend und frustrierend es gewesen sein muss, bei Ihrer Ankunft eine Unterkunft vorzufinden, die nicht Ihren Erwartungen entsprach – insbesondere angesichts der von Ihnen geschilderten Probleme mit der Sauberkeit, der Ausstattung, der Anzahl der Betten und Handtücher sowie der Schwierigkeiten, die Sie hatten, eine Lösung zu erhalten.
Wir würden uns sehr freuen, die Gelegenheit zu bekommen, Ihren Fall genauer zu prüfen und besser zu verstehen, was passiert ist. Bitte kontaktieren Sie unser Customer Support Team unter support@snaptrip.com und teilen Sie uns Ihre Buchungsdaten mit. Wir werden Ihre Anliegen gerne prüfen und, falls erforderlich, an die zuständigen Partner weitergeben.
Es tut uns nochmals sehr leid, dass Sie diese Erfahrung gemacht haben, und wir hoffen, dass wir die Gelegenheit bekommen, uns die Angelegenheit genauer anzusehen.
Beste Grüße,
Rebecca
Antwoord van Snaptrip
Hi Gillian,
It is great to hear that you found the booking process easy on our website, so lovely to hear your positive feedback.
We hope you have a fantastic holiday and look forward to helping you plan your next getaway in the future!
Best wishes,
Chelsea
Antwoord van Snaptrip
Hi Jenny,
We're so glad you found our website easy to use to find your getaway and a good find at a decent price!
We appreciate you taking the time to leave the positive feedback.
We hope you have a fantastic stay and look forward to helping you with all your future bookings.
Best wishes,
Chelsea
Great choice of properties
Great choice of properties. Good booking experience. Rang for more details. Quick answer.
18 augustus 2026
Antwoord van Snaptrip
Hi Carole,
We're so glad you found our property selection great and that our booking process was smooth for you, with a quick answer from our team.
We really appreciate you taking the time to leave us such a lovely review, we hope you have a fantastic stay.
Best wishes,
Chelsea
Antwoord van Snaptrip
Hi Laura,
Thank you for your lovely 5-star review. We’re delighted to hear that you found the booking process easy and straightforward.
We really appreciate your kind words and hope you have a fantastic stay. We look forward to helping you plan your next getaway in the future!
Best wishes,
Rebecca
Easy to use site
16 augustus 2026
Antwoord van Snaptrip
Hi Csaba,
Thank you for your lovely 5-star review. We’re delighted to hear that you found our website easy to use.
We hope you have a fantastic stay and look forward to helping you plan your next getaway in the future!
Best wishes,
Rebecca
Gave me the options I was looking for
Gave me the options I was looking for. Have been looking for days and found this just right a value for a break to look forward to.
15 augustus 2026
Antwoord van Snaptrip
Hi Mrs Huckvale,
Thank you for your lovely 4-star review. We’re delighted to hear that you found the options you were looking for and, after searching for a few days, found the perfect stay at a great value.
We hope you have a wonderful break to look forward to and a fantastic stay when the time comes!
Best wishes,
Rebecca
Antwoord van Snaptrip
Hi Kerry,
Thank you for your lovely 5-star review. We’re delighted to hear that you found the booking process so easy and received a quick response.
We really appreciate your kind words and hope you have a fantastic stay!
Best wishes,
Rebecca
Booking was perfectly simple
15 augustus 2026
Antwoord van Snaptrip
Hi Bryan,
Thank you for your fantastic 5-star review. We’re delighted to hear that you found the booking process perfectly simple.
We hope you have a fantastic stay and look forward to helping you plan your next getaway in the future!
Best wishes,
Rebecca
Antwoord van Snaptrip
Hi Debra,
Thank you for your wonderful 5-star review. We’re delighted to hear that you found our website easy to use and that your booking confirmation came through quickly.
We hope you have a fantastic stay and look forward to helping you plan your next getaway in the future!
Best wishes,
Rebecca
Antwoord van Snaptrip
Hi William,
Thank you for your lovely 5-star review. We’re delighted to hear that you found it very easy to book your stay online.
We hope you have a fantastic holiday and look forward to helping you plan your next getaway in the future!
Best wishes,
Rebecca
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