Booked a holiday cottage via Snaptrip. Good choice of properties. But a rather weird purchase flow: After entering credit card details I didn't get a "Booking Confirmed" page but instead was returned... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Booking seemed straight forward apart from after paying the cost of the rental the web page stated the accommodation was unavailable which gave concern as payment had already been taken. After a tel... Toon meer
Bedrijf heeft geantwoord
⭐⭐⭐⭐⭐ Abbiamo trascorso un soggiorno meraviglioso! Un posto accogliente e perfetto per le famiglie. Eric è stato incredibilmente gentile, disponibile e sempre presente per ogni nostra esigenza. I bam... Toon meer
Bedrijf heeft geantwoord
We have stayed all over Crete for the past three years and have never stayed in such a welcoming, relaxed place. So much so I feel the need to write a review. The family treat you as a long lost f... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Vakantiewoningverhuur
- ook in
- Gastenverblijf
- Vakantiehuisje
- Vakantiehuisje verhuur
- Vakantiewoning verhuurbedrijf
Geschreven door het bedrijf
60,000 cottages from big-name partners, in one place. We have live availability and a painless booking process. Payments are taken by our professional cottage management partners but by booking via Snaptrip you'll pay the lowest price. As part of the Snaptrip family we also run Last Minute Cottages, Big Cottages and Dog Friendly Cottages.
Contactgegevens
Office LG.03, Cargo Works, 1 - 2 Hatfields, SE1 9PG, London, Verenigd Koninkrijk
- 0203 637 0812
- support@snaptrip.com
- snaptrip.com
4,4
Uitstekend
3K reviews
Vraagt klanten om een review
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Antwoord van Snaptrip
Hi William,
Thank you for your lovely 5-star review. We’re delighted to hear that you found it very easy to book your stay online.
We hope you have a fantastic holiday and look forward to helping you plan your next getaway in the future!
Best wishes,
Rebecca
Well ok
Well, I wasn't sure i booked through this company on another named website but let's hope it all goes ok
8 augustus 2026
Antwoord van Snaptrip
Hi Andy,
Thank you for your 4-star review. We hope everything goes smoothly and that you have a fantastic stay.
If you do need any assistance along the way, our Customer Support team will be happy to help.
Best wishes,
Rebecca
Nous avons eu un coup de coeur!
Nous avons eu un coup de coeur!
Le lieu est calme bien entretenu, idéal pour un séjour en famille ou entre amis. Parfaitement situé pour une visite au Puy du fou.
Le gîte est très bien équipé et propre, les photos sont conformes à la réalité. Nos hôtes sont bienveillants et très accueillants.
Nous reviendrons très certainement.
4 augustus 2026
Review zonder uitnodiging
Antwoord van Snaptrip
Bonjour M P,
Merci beaucoup pour votre merveilleux avis 5 étoiles. Nous sommes ravis d’apprendre que vous avez adoré votre séjour et que vous avez trouvé le gîte paisible, propre et bien entretenu.
Nous sommes heureux de savoir que son emplacement était idéal pour votre visite au Puy du Fou et que le gîte était bien équipé et fidèle aux photos. Nous sommes également ravis que vos hôtes vous aient réservé un accueil si chaleureux.
Merci d’avoir partagé votre expérience, et nous espérons avoir le plaisir de vous accueillir à nouveau pour un autre séjour exceptionnel à l’avenir !
Bien cordialement,
Rebecca
Good site with excellent description…
Good site with excellent description and easy to use
8 augustus 2026
Antwoord van Snaptrip
Hi Derek,
Thank you for your fantastic 5-star review. We’re delighted to hear that you found our website easy to use and the property descriptions helpful.
We really appreciate your kind feedback and hope you have a wonderful stay. We look forward to helping you plan your next getaway!
Best wishes,
Rebecca
0 stars the owner lives at the same…
0 stars the owner lives at the same environment and is really uncomfortable being there , we stayed there for 5 days and the owners and their family are always around, most of the time watching and making uncomfortable and telling not to jump on the pool , before you book this house make sure you don’t mind having other people staring at you while you enjoy your holidays with your family
2 augustus 2026
Review zonder uitnodiging
Antwoord van Snaptrip
Hi A. Chela,
Thank you for taking the time to share your feedback. We’re sorry to hear that your stay did not meet your expectations and that you and your family felt uncomfortable during your holiday.
We understand how important privacy and feeling able to relax are when choosing a holiday property, and we’re sorry that your experience left you feeling this way.
We’d really appreciate the opportunity to look into your concerns further and understand what happened during your stay. While we’re the booking agent rather than the property manager, we can support in raising your feedback with the relevant parties.
Please contact our Customer Support team on support@snaptrip.com with your booking details and we’ll be happy to assist.
Thank you again for bringing this to our attention.
Best wishes,
Rebecca
Great website for finding places which…
Great website for finding places which except dogs. Helpful filters to get what you want
6 augustus 2026
Antwoord van Snaptrip
Hi there,
Thank you for your wonderful 5-star review. We’re delighted to hear that you found our website helpful for finding dog-friendly stays and that the filters made it easier to find the right property for your needs.
We hope you and your four-legged friends have a fantastic getaway, and we look forward to helping you plan your next dog-friendly holiday in the future!
Best wishes,
Rebecca
Easy booking
6 augustus 2026
Antwoord van Snaptrip
Hi,
Thank you for your 5-star review. We’re delighted to hear that you found the booking process easy and straightforward.
We hope you have a fantastic stay and look forward to helping you plan your next getaway in the future!
Best wishes,
Rebecca
We stayed at the beautiful holiday home…
We stayed at the beautiful holiday home Collemeti and had a fantastic time. Everything was wonderful— we immersed ourselves in nature and tranquility, enjoyed the spa pool, barbecue, and plenty of other amenities, and we relaxed a lot. We’ve already booked for next year. Thanks to the owner.
2 juli 2026
Review zonder uitnodiging
Antwoord van Snaptrip
Hi Rosita,
Thank you for your wonderful 5-star review. We’re delighted to hear that you had such a fantastic stay at Collemeti and enjoyed the peaceful surroundings, beautiful setting, and the excellent facilities available.
It sounds like you made the most of everything the holiday home had to offer, from the spa pool and barbecue to the chance to relax and enjoy the tranquillity of nature. We’re also thrilled to hear that you’ve already booked to return next year!
Thank you for sharing your lovely feedback, and we hope you have another amazing stay when you return.
Best wishes,
Rebecca
Antwoord van Snaptrip
Hi Trevor,
Thank you for your 5-star review. We’re delighted to hear that you found the booking process easy and straightforward.
We hope you have a fantastic stay and look forward to helping you plan your next getaway in the future!
Best wishes,
Rebecca
Me and my family was threatened and…
Me and my family was threatened and forced to move out in the morning. The host's family member cold via my personal phone number and threathend me to move out or they will come in the morning and force us out. Not including the dirt, dust and no proper ac in the house.
1 augustus 2026
Review zonder uitnodiging
Antwoord van Snaptrip
Hi Balázs,
Thank you for taking the time to share your feedback. We’re very sorry to hear about the experience you and your family had during your stay. We completely understand how upsetting and distressing it must have been to feel threatened or pressured to leave the property.
The concerns you’ve raised regarding the communication from the host, the condition of the accommodation, and the facilities provided are very important, and we’d like the opportunity to look into this further with the relevant parties.
Please contact our Customer Support team with your booking details so we can review what happened and ensure your concerns are properly investigated.
We’re sorry again that your stay did not meet the standards you expected, and we appreciate you bringing this to our attention.
Best wishes,
Rebecca
My partner and I recently stayed at Hop…
My partner and I recently stayed at Hop House Chipping Norton for two nights and had a wonderful experience. From the moment we booked, communication through the booking.com messaging service was excellent. The hosts were quick to respond, helpful with any questions we had, and provided clear information before our arrival, making everything straightforward and stress-free.
The location is absolutely perfect. Situated right in the heart of Chipping Norton, it’s within easy walking distance of local shops, cafés, pubs and restaurants, making it an ideal base for exploring both the town and the beautiful Cotswolds. My partner and I were able to leave the car parked and enjoy everything the area has to offer on foot.
The accommodation itself was exceptionally clean and very well maintained. It was spotless on arrival, comfortable throughout our stay, and had everything my partner and I needed for a relaxing break. It’s clear that a great deal of care and attention goes into keeping the property to such a high standard, and it really made our stay all the more enjoyable.
Overall, my partner and I couldn’t have asked for a better place to stay. The excellent communication, fantastic central location, and outstanding cleanliness all combined to make our visit a memorable one. We would highly recommend Hop House to anyone visiting Chipping Norton, whether for a short getaway or a longer stay, and we will definitely be booking again when we’re next in the area.
31 juli 2026
Review zonder uitnodiging
Antwoord van Snaptrip
Hi Charlotte,
Thank you so much for your wonderful 5-star review. We’re delighted to hear that you and your partner had such a fantastic stay at Hop House Chipping Norton.
It’s great to know that the communication before your arrival helped make your stay feel easy and stress-free, and that you enjoyed the fantastic location, with the town’s shops, cafés, pubs and restaurants right on your doorstep.
We’re also pleased to hear that the accommodation was clean, comfortable and well maintained, helping you enjoy a relaxing break in the Cotswolds. Thank you for sharing such detailed feedback and for your kind recommendation.
We’d love to welcome you both back for another memorable stay in the future!
Best wishes,
Rebecca
Booked through snaptrip money taken got…
Booked through snaptrip money taken got a email from snaptrip confirming booking was told I would get a email confirming booking from sykes holiday disnt get anything called sykes to confirm booking and they confirmed they have got payment but the booking wasnt made and they have no more places would never use again
29 juli 2026
Antwoord van Snaptrip
Hi,
Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and understand how frustrating it must have been to receive a booking confirmation, only to later discover that your reservation hadn't been completed due to a technical issue.
This is certainly not the experience we want our customers to have, and we sincerely apologise for the disappointment and inconvenience caused.
We'd really appreciate the opportunity to look into what happened. If you could please contact our Customer Support team at support@snaptrip.com with your booking details, we'll investigate this with our partner and ensure this is reviewed thoroughly.
Thank you again for bringing this to our attention, and we're sorry that your experience fell short of the standards we aim to provide.
Best wishes,
Rebecca
booking made easy
I was able to make my booking whilst seeing where I was located on the map at the same time.
29 juli 2026
Antwoord van Snaptrip
Hi Dave,
Thank you for your wonderful 5-star review. We’re delighted to hear that you found it helpful to view the map while making your booking. It’s great to know that this made it easier to choose the right location for your stay.
We hope you have a fantastic trip and look forward to helping you plan your next getaway in the future!
Best wishes,
Rebecca
Was really easy from start to…
Was really easy from start to finish....the information on the pages for the places on offer was really good, and now we have booked everything has been confirmed with all the information we need..
28 juli 2026
Antwoord van Snaptrip
Hi Jacquelyn,
Thank you so much for your wonderful 5-star review. We’re delighted to hear that you found the whole process easy from start to finish.
It’s great to know that the property information helped you choose the right place, and that you received all the confirmation details and information you needed after booking.
We hope you have a fantastic stay and look forward to helping you plan your next getaway in the future!
Best wishes,
Rebecca
The site was easy to navigate
The site was easy to navigate. Information provided was comprehensive and the booking process was simple and quick.
28 juli 2026
Antwoord van Snaptrip
Hi Steve & Kirsty,
Thank you for your wonderful 5-star review. We’re delighted to hear that you found our website easy to navigate, with comprehensive information to help you choose your stay, and that the booking process was simple and quick.
We hope you have a fantastic getaway and look forward to helping you find your next perfect escape in the future!
Best wishes,
Rebecca
The booking process was easy enough…
The booking process was easy enough however it took 3 attempts to pay the deposit
26 juli 2026
Antwoord van Snaptrip
Hi Adrian,
Thank you for taking the time to leave us your review. We’re pleased to hear that you found the booking process easy overall.
We’re sorry to hear that you experienced difficulties when trying to make your deposit payment. We understand how frustrating it can be when a payment doesn’t go through as expected, and we appreciate you sharing this feedback with us as it helps us identify areas where we can improve.
We hope you have a fantastic stay and look forward to helping you with your future bookings.
Best wishes,
Rebecca
Easy to book
Your site is very easy to use, I put my filters in and it was simple after that to book my holiday.
28 juli 2026
Antwoord van Snaptrip
Hi Brian,
Thank you for your lovely 5-star review. We’re delighted to hear that you found our website easy to use and that the filters helped you quickly find the right holiday for you.
It’s great to know that the booking process was simple and straightforward. We hope you have a fantastic stay and look forward to helping you plan your next getaway in the future!
Best wishes,
Rebecca
The information given about the…
The information given about the cottages is comprehensive, and it is one of the few sites that asks how many bedrooms you need, as well as how many guests there are. The booking process was very quick and straightforward.
25 juli 2026
Antwoord van Snaptrip
Hi Anne,
Thank you for your wonderful 5-star review. We’re delighted to hear that you found the cottage information comprehensive and that our search options helped you find a property that suited your needs.
It’s great to know that you appreciated being able to search by both guest numbers and bedrooms, and that the booking process was quick and straightforward.
We hope you have a fantastic stay and look forward to helping you find your next perfect getaway in the future!
Best wishes,
Rebecca
Cottage got cancelled becasue a cleaner…
Cottage got cancelled becasue a cleaner couldn't get it ready in time. Shouldn't make people think it's available when it's not. Got cancelled 2 days after all the happy confirmations.
17 juli 2026
Antwoord van Snaptrip
Hi Peter,
Thank you for taking the time to share your feedback. We're very sorry to hear that your booking was cancelled after it had already been confirmed. We completely understand how disappointing and frustrating this must have been.
While cancellations of this nature are extremely rare, we appreciate that this doesn't make the experience any less upsetting, particularly when you'd already received confirmation that your booking was in place.
We sincerely apologise again for the inconvenience caused and appreciate you bringing this to our attention. If you're still looking for alternative accommodation, please contact our Customer Support team at support@snaptrip.com. They'll do everything they can to help you find another property and get your holiday plans back on track.
Best wishes,
Rebecca
Booking process was Straightforward and…
Booking process was Straightforward and easy to use website.
16 juli 2026
Antwoord van Snaptrip
Hi Mark,
Thank you for taking the time to leave us a 4-star review. We’re pleased to hear that you found our website easy to use and that the booking process was straightforward.
We hope you have a fantastic stay, and we’d love the opportunity to help you with your next getaway in the future.
Best wishes,
Rebecca
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