SCAM COMPANY - AVOID LIKE PLAGUE I spent 4 months talking to this fraudulent organisation, paid them money, with no result. You contact them and don’t hear back for 2 weeks. In the end the price the... Toon meer
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SCAM COMPANY - AVOID LIKE PLAGUE I spent 4 months talking to this fraudulent organisation, paid them money, with no result. You contact them and don’t hear back for 2 weeks. In the end the price the... Toon meer
Bedrijf heeft geantwoord
Great experience with 1Komma5. Very quick and efficient in fitting the new battery and inverter and even quicker to remedy the fault with the inverter. Thanks to Steven, Blake and the team.
Our experience was very positive from the beginning of the whole process. AJ was very professional and easy to work with. The installation guys, Isaac and Tyson were very professional and installed th... Toon meer
Huge thanks to 1KOMMA5° for such a smooth and well‑managed solar experience. From the first sales call in March right up to the remote system check in August, they stayed in touch and made sure... Toon meer
We believe it's time for New Energy 1KOMMA5° is Australia's Heartbeat of New Energy. Our vision is for Australians to live on sunlight and wind forever for free, by providing access to the cleanest and most affordable electricity possible. Founded in Germany, our name says it all, and translates to 1.5 degrees (1=1, KOMMA = Decimal, 5=5, ° = Degrees). This speaks directly to the Paris Climate Agreement, preventing a further global temperature increase of 1.5°. We believe New Energy is the answer: Tailoring renewable, flexible, economical and care free solutions for Australians..backed by German development, technology and design.
8/604 Pine Ridge Rd, 4216, Coombabah, Australië
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A reasonably good experience, given some of the pain I have seen others go through with other companies. Through the presales and quoting process the sales agent explained all of the options to me and helped me understand my options. 1Komma5 were more than happy to create a customized system suitable to my needs. I wanted to retain my current solar panels but replace my inverter and add a new battery, they were quite happy to do this.
The installation process went reasonably well, although it was a long day for the installers and they did need to come back and finish some things later.
At the time of writing I have had the system running for about three months, it has done quite well and saved us some dollars off our power bill. We have not had a power outage yet, but in testing I do see that the battery kicks in as expected and keeps essential items like our fridge and freezer running, which is what we did ask for.
Overall quite happy and would buy from 1Komma5 again.
Extremely happy with all aspects when dealing with 1Komma5. Service and installation was excellent and I would recommend them to any potential customers.
Very happy with all the communication and service provided so far.
Highly recommend using 1KOMMA5
The initial consultation was quick and incredibly informative. They worked with us to find the most suitable product. Delivery and installation was like-wise very efficient and they reached up consistently to provide help and support.
From online research, then the agent visiting, thru to installation every agent of the company was knowledgeable, professional, personable and courteous. Questions that couldn't be answered on the spot were answered within 24hrs. I was kept informed throughout the process. Would recommend this company to anyone looking for this product
Everything was smooth and easy. Great care during installation. No issues since batteries were installed.
Really happy we went with 1Komma5. The entire process from start to finish was seamless, from the sales team and technical staff helping us understand the best option for our household right though to the professional installation team and aftercare. Highly recommend these guys.
Well organised and good support.
Battery upgrade as expected.
Great company to deal with, quick response to any enquiry
Great service, no issues, staff were friendly and helpful.
They have been very helpful from start to finish of the application process, through to the battery installation work. Their electricians were very professional and informative.
Well informed about the product by sales rep
We have had quite a few issues in regards to communication and quite difficult to get to speak to someone to help us.
We were fortunate this afternoon that we connected with Sarah...she was excellent and understood the outstanding items and undertook to follow up and have things corrected..
I had our power drop on Xmas day and the National Sales Manager, Grant called me to help out. We have solar and battery and Grant organised their tech, Daniel, to visit onsite. Daniel got the system up and running and helped coordinate with Energex as there was a fault on one of the phases. Given the time of year and having the power go down, it was an excellent experience to have the issue resolved so quickly. Besides buying a system, you're also buying after-sales support, so I definitely recommend the team at 1KOMMA5.
Install was great, crew cleaned up everything. After sales brilliant as we had a very minor issue and the tech came straight out and rectified.
Prior to install, Matt in Melbourne’s knowledge and clarity with the process was beyond normal service.
Was fully suprised from start to finish was honest and reliable, and good product so far.
Outstanding service, very easy and smooth experience from sales through to commissioning of our solar and battery system. System has been operational for 4 months with no issues whatsoever. Highly recommend 1Kommar5
Again great dealing with 1Komma5. Terrific installation and backup service. Quality components. Highly recommend.
Start to finish it was a great experience. Knowledge staff, happy to share tips and advice. Smooth install with really friendly tradies. Easy to use system that covers our power needs exactly as was described. Will keep using them in the future.
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