I am only leaving 5* due to Heather Morris who I had the pleasure of speaking to this morning concerning meters that had been installed incorrectly. She was so polite, helpful and you could tell she w... Toon meer
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Just taken over a business and received our first bill of 2 weeks, estimated and a lot more. Called and spoke with Sam B, she was very friendly, amended the bill immediately, sent a form for a possib... Toon meer
Bedrijf heeft geantwoord
I phoned up this morning on the dot at 9 o’clock. A very helpful person spoke to me even remembered the last time I phoned up and knew exactly what my needs were and answered them very kindly and very... Toon meer
Bedrijf heeft geantwoord
I rang to make one of my accounts a quarterly Direct Debit and it was done swiftly and efficiently by the lovely lady in customer services. She was very helpful with a second account and a retrospec... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over Source for Business
Geschreven door het bedrijf
Your Business.
Our Priority.
We’re a leading water and wastewater retailer supporting over 150,000 business customer accounts across the UK. As the trading brand of Pennon Water Services Ltd - a Joint Venture between Pennon Group Plc and South Staffordshire Plc - we bring over 25 years of expertise in water, wastewater and trade effluent management.
We simplify water for businesses of all sizes, ensuring they only pay for what they use, with no upfront payments, offering fixed retail tariffs to guard against inflation.
Our services include expert advice on water efficiency, leakage, and contingency, all designed to help businesses save water, money, and time.
Customer satisfaction is our top priority, and our high ratings on Trustpilot reflect our commitment to delivering value, expertise, and simplicity.
Switching to Source for Business is straightforward and hassle-free. Whether you're changing providers or reviewing your current contract, we're here to support you every step of the way.
Contactgegevens
PO Box 9136, BH11 0GF, Bournemouth, Verenigd Koninkrijk
- 0330 123 0205
- customerservices@source4b.co.uk
- source4b.co.uk
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Somewhat long waiting to speak to an…
Somewhat long waiting to speak to an adviser but this was ameliorated by the fact that he was excellent ;
professional, communicated well and completed the change of tenant with ease.

Antwoord van Source for Business
Finally a customer service line with…
Finally a customer service line with few options, easy to understand and a friendly person at the end of the line

Antwoord van Source for Business
I spoke with Kelly who was extremly…
I spoke with Kelly who was extremly knowledgable and very helpful. First class service thank you

Antwoord van Source for Business
Daniel did a fantastic job dealing with…
Daniel did a fantastic job dealing with my enapquiry about a commercial water supply account.
He listened, understood and provided the correct advice and guidance.
Couldn’t be happier!

Antwoord van Source for Business
Very helpful
Louise spoke clearly so I could understand her and dealt with my request quickly, efficiently and with grace

Antwoord van Source for Business
Excellent Customer Service
Heather was excellent & extremely helpful in setting up our new business account with Source for Business. Would highly recommend.

Antwoord van Source for Business
Olivia was incredibly polite and…
Olivia was incredibly polite and helpful in changing billing addresses for 8 different care homes.
The customer number below refers to one of the homes.

Antwoord van Source for Business
simple process
simple process, letter explained prices and choices. I took a pic of my completed acceptance and emailed it although they didn't say a photo was ok, they replied saying received then a couple of days later contract came through. Simple, no faff, thanking you :)

Antwoord van Source for Business
Requested refund and change of contact…
Requested refund and change of contact all sorted sensibly and efficiently

Antwoord van Source for Business
Enquiry dealt with in a helpful manner
The phone was answered quickly and my enquiry was dealt with efficiently. The lady I spoke to was helpful and friendly.

Antwoord van Source for Business
5 star service from Margarita in…
5 star service from Margarita in Customer service today, very friendly, helpful & thorough.
Thanks

Antwoord van Source for Business
Very Efficient
I called to change over an account, Heather Morris was incredibly efficient and did it all for me in one phone call.

Antwoord van Source for Business
The representative was extremely…
The representative was extremely helpful. Very efficient and responded positively to all my requests. I felt very satisfied with the service she provided.

Antwoord van Source for Business
Kelly was very helpful and friendly.
Kelly was very helpful and friendly.
She understands the situation and acted accordingly.She was polite and professional.

Antwoord van Source for Business
Excellent customer service
Having recently moved to 'source4b' for our business water supply Kevin in Customer Services was most helpful in sorting out the account details and payment methods. It's how customer services should be everywhere.

Antwoord van Source for Business
I cannot believe what a good experience…
I cannot believe what a good experience I had today. The phone was answered quickly. I spoke to Olivia who was extremely helpful and efficient and quickly organised a copy invoice, details of how to set up an online accounts and a DD. Came away amazed at how easy and un-frustrating it had been.

Antwoord van Source for Business
I dealt with Sam and she had a great…
I dealt with Sam and she had a great attitude and was cheerful throughout the call. She resolved both of my queries efficiently and ensured I had all I needed before letting me leave. A great customer service representative!

Antwoord van Source for Business
Very efficient dealt with my problem…
Very efficient dealt with my problem immediately amazing if only all the utility companies had staff like this

Antwoord van Source for Business
My enquiry was resolved carefully.
My enquiry was resolved carefully.
Your representative was patient and thorough.
Pleasure to hold conversation.

Antwoord van Source for Business
Kelly was fantastic today I wish other…
Kelly was fantastic today I wish other contact centres wetre as good.
Many thanks
Best Wishes
Simon

Antwoord van Source for Business
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