Spirit Energy Reviews 

We are very pleased with the way our existing solar panel system was upgraded with 2 X Powerwalls and extra panels. In particular, the installation is very neat.

We were fitting a new roof at the same time and they phased their installation to fit in with the carpenters and roofers. Excellent from beginning to end.

Although there was no commercial incentive (as I already have a solar/battery/heat pump installed) they have given me excellaent advice on two occasions.

On this occasion having explained to Naji that the was no prospect of a sale ,as above, he continued to provide excellant guidance on the use of my Powerwall 2 during the winter period.

My solar panels were not heating the water.
The person I spoke to was extremely helpful and took into consideration that they were talking to an elderly person who did not understand their system completely. He kindly talked me through the solution and got my system up and running again. He was pleasant, and kind, and I would recommend this company.

Jana,

I would like to take the opportunity to thank you personally for doing such a good job. I feel that, where anything was not quite right, the problem was owned by you on behalf of Spirit Energy and resolved efficiently and effectively; thank you.

Thanks to Alpar (and his installation team) and Matt the electrician. They were quick and professional, but also friendly and helpful, taking time to explain things.

Kept fully up to date with whole process of installing solar panels and Tesla batteries. Tesla batteries were installed 4 months after solar panels due to supply issues beyond Solar Energy's control. In both cases installation carried out quickly and efficiently.

Solar PV and Powerwall Installation July 2023

We would like to thank you and your team involved in the recent solar panel and Powerwall installation on our house. We were kept well informed from the initial enquiry, the clear and concise quote, through to the surveys and occasional phone calls and emails prior to work starting on site.

The scaffolders had quite a challenge bridging our neighbours utility room and they made a good job of it. The following teams carried out very tidy installations with very little disruption to us, which is not easy as we were around all of the time.

It was a real bonus that the Powerwall could be installed at the same time as the solar panels and much earlier than we expected.

The handover documents were issued promptly at the end of the work. From past experience, over many years this is something rarely achieved.

Thank you again for a great job.

David Upton

Spirit Energy were recommended to us by a relative. The planning and installation of our solar panels went smoothly and without any delays or problems. A special mention to Tok and Sarah who were very professional and helpful all the way through the process. Would highly recommend.

We have had a solar PV and battery system designed and installed by Spirit Energy.
From initial consultation with Mr Tok Charles to the feasibility assessment to the installation we found the whole team at Spirit Energy to be both professional and knowledgeable.
We had our own ideas of what we wanted, but were guided by the team to make a reduction in the number of panels we had wanted to what we really needed.
This is a refreshing approach which is one of the reasons I will recommend Spirit Energy hands down.
Thank you to you all, we are so happy with our new system.

Professional throughout from sales and project management to the install team (especially Clemens the electrician). Extremely happy with finished project.

Very knowledgeable / helpful team from the initial sales contact all the way through to the installation engineers. Would and have recommended Spirit Energy to friends and colleagues.

I started my initial discussions about 15 months ago. Where I was conducting research, discussing options and analyzing the solutions. As I really wanted to understand the cost benefit analysis.

But this is what I wrote to the MD of the company. I met your staff back in Feb 2022.l And today is a proud moment where your kind team are installing solars, inverter, battery and EV charger in Feb 2023

I wanted to provide some appraisal to some of your team members:

Sam who worked with me constantly in refining the configs and commercials. Never gave up.

Stephanie - amazing person. So polite even when she had a cold. Helped on the PM side and still helping.

Justin - did an amazing survey. NPS 10/10. So polite and gave solid advice with honesty and high integrity. He is now installing. But his leadership is one of coaching and it’s a rare attribute. He commands a fantastic respect from the team and delegates in a coaching way Very impressed with him.

Simon true gentlemen and expert on the battery side.

A lovely team overall.

Customer Experience 10/10. One of the best companies I have worked with.

Spirit have been knowledgeable, helpful and friendly throughout my solar journey.

Spirit didn't just throw whatever they had lying around on the roof and run. They designed a system around my needs, and installed it all as quickly as they could.

Parts delays and availability did slow things a little, but that's outside Spirit's control, and when they arose they did offer alternatives that might be available quicker.

When it came to fitting the team sent were just as helpful and approachable as the sales team, working to solve problems that arose and discuss solutions as we went. They left everything working, and carefully explained to me how it all worked, and how to use it.

There's nothing I could ask more of Spirit, any delays/problems have been outside of their control.

Great communication from start to finish. I was quoted and installed a 6kwhp solar system and Tesla Powerwall. All installed to high levels of workmanship and great knowledge of the products and applications of them. Nothing was too much and always quick to answer any queries. Would recommend to all who want a high spec, high quality system and install. Thank you.

We chose Spirit Solar for our 2nd set of solar panels to be installed at our commercial premises. They communicated well, were extraordinarily helpful and came up with a good price.
We enjoyed dealing with Naj who put the quote together and went the extra mile for us, Peace was a very friendly & helpful project co-ordinator, Alpar was the charming & hard working installation leader - all in all everyone at Spirit Solar went above and beyond, particularly as we had a very tight deadline to work to.
If you are looking for solar panels - stop looking and just to straight to Solar, you will be pleased that you did !

I am happy to have chosen Spirit Energy to install our PV solar and battery storage system. Having researched and obtained quotes from several companies I was impressed by Spirit’s very detailed and informative website and later by the helpful and unbiassed technical advice provided by Tok Charles. Spirit was not the cheapest (nor as it happens the most expensive) of several quotes, but I was more confident of a satisfactory outcome having discussed the various options with a technical expert rather than the more usual salesperson.

We are extremely satisfied both with the look and performance of the PV solar installation itself – the Powerwall battery is on long lead time but due to follow shortly - and with our overall experience of Spirit Energy. All the teams and individuals involved have been efficient and courteous, and all work has been completed on time and with close attention to detail. The overall impression is of a company working to maintain quality and high standards.

Our project manager Sarah has been an absolute pleasure to deal with. Knowledgeable and efficient, she has kept us fully informed of progress and has always been on hand to quickly sort out queries or changes and to make sure that we are happy with what is being provided. The result is that the project has run smoothly and on time.

I recommend Spirit Energy to anyone seeking to install PV Solar.

Ok - I am willing to retract my statements made prior as Visham from Spirit really went OUT OF HIS WAY to help and make undone all that transpired through the last 3 weeks . Thanks Visham and yes - they tried their absolute best . They even saw to the appointment of a 3 rd party to assist and solve the issue . Solar working again - sun shines - and smiles as they should be .

We've had an 8kW (flat) rooftop solar array, EV charger and battery (powerwall) installed recently.
The communication with Spirit Energy has always been excellent, clear and responsive.
The pre-installation side of things (surveys, paperwork etc.) all seemed thorough, which gave us confidence that we had selected a decent company.
The installation work too was friendly, efficient, thorough - and tidy (for example with cabling carefully routed and hidden as best is possible, which was important to us).
Most importantly, it all seems to have been working well, with no problems so far.
All-in-all, I wouldn't hesitate to recommend Spirit Energy.

The team at spirit energy have been great from the start. We have a flat roof which meant we need planning permission, structural survey etc! Most other companies said we would need to get that ourselves where as spirit managed the whole process. The information provided at each stage was really complete and helpful. We did have to wait a long time for the installation due to their large amount of work, which was a little frustrating bit they were clear throughout about the waiting times. It has been well worth the wait as the work has been done well.