SSL.com has real people behind their support chat. Rhinna was helpful, telling me exactly what needed to happen and getting the validation process started.
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Lees wat reviewers zeggen
Getting an EV code signing certificate is a complicated process, especially for a small business. When we ran into complications that we're too much for their otherwise excellent AI chat bot, I was d... Toon meer
Highly recommend SSL.com! We recently obtained an OV Code Signing Certificate through them and the service was top-notch. A huge shoutout to Kervin, who assisted us throughout the process; his experti... Toon meer
Even though the process in our company's case took some time, communication was always timely and professional. In the end, everything was fully resolved; we can now use our code signing certificate... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
SSL.com is a globally trusted certificate authority and a leading provider of enterprise PKI solutions.
Contactgegevens
3100 Richmond Avenue, Suite 405, 77098, Houston, TX, Verenigde Staten
- (775) 237-8434
- Support@SSL.com
- ssl.com
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Amal was a genius
Amal was a genius. He was able to connect me to the proper resources to get through the issue I was experiencing. He was able to provide answers to the specific questions I had and I was able to get what I needed to proceed forward accordingly.
Jeff was very well informed and…
Jeff was very well informed and helpful. There is some admin to be done to sort out my problem, but I'm happy that Jeff has it in hand, and I'll follow up in a few days.
good work and hard work
Amal was great thanks for the help
Quick responses and got the process…
Ken gave me quick responses and got the process going again within minutes.
Jeff was amazing guideing me thru all…
ALLEN was amazing guideing me thru all the screens and finally I did what I was looking to do with the cert.
Thanks
Successfully solved the problem with signing my apps
I had a big problem signing my applications, because I deleted something I shouldn't have. Myra helped me a lot with her instructions, so now everything works as it should. I can say all the best for Myra.
RHINNA helped me move the process along
Jennifer did a great job and was able…
Jennifer did a great job and was able to get my cert issued even after business hours.
Great experience
Great experience, Ana was quick to sort out the trouble I was having with my document validation.
Rhinna was very helpful helping me…
Rhinna was very helpful helping me validate my certificate.
SOLVED
I WAS IN A FRUSTRATING SITUATION, I WAS WAITING A WEEK FOR MY CERTIFICATE TO GET VALIDATED. A CO-WORKER GUIDED ME ON WHAT TO DO, I CONTACTED CUSTOMER SERVICE THROUGH THE CHAT, FIRST CONNNECTED TO JAN WHO PASSED ME THROUGH TO RIHANNA WHO WAS ON POINT AND PROFESSIONAL, THROUGH SOME INVESTIGATIVE WORK SHE CAUGHT THE PROBLEM AND RESOLVED IT, IF ONLY I KNEW THIS EARLIER. THANK YOU RIHANNA FOR DISCOVERING WHAT WAS WRONG AND HELPING ME THROUGH THE PROBLEM.
Great Support
Had some troubles getting my code signing cert working properly. It was a challenging issue but they stuck it out and we got it working now. I have a working cert and the support was excellent.
Getting my codesigning done via SSl
Getting my codesigning done via SSl. very good pricing and the support is super helpful. Shout out to Ken, cleared my doubts with patients and gave quick solutions.
Edit: I haven't received my code signing validation yet. For the past two days, I've been trying to contact customer care to identify the issue. They respond in the morning, saying they'll put me in touch with the validation team, but then they're unresponsive. I've been trying to follow up since 11 a.m. today, and the same thing happened yesterday – multiple messages, no response. I think I might have fallen victim to a scam and lost my money.
Edit2: I got my certificate as soon as I created a hue and cry. If the team had put me in touch with a competent person from the get go I would have had a much better experience.
been waiting for several days but…
been waiting for several days but Junalyn was really helpful and supportive
KEN was great
Very helpful support
I had an issue with code signing, and Alen S was very helpful throughout the process. He was responsive, thoughtful, and took the issue seriously.
Thank you, Alen S.
Fiel was very engaged
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