Stanton Optical Reviews 10.113

Cant afford to see a specialist for my eyes, my vision is horrible. I went with them the price was great and i love the glasses. I can see again. Im really happy with how fast I got them too.

The staff was very helpful and polite

The speedy service

Making an appointment online was so easy. Once I arrived for the appt, the wait wasn't long at all. The employees were all very friendly. There was a great selection of eyeglasses to choose from. The glasses came in faster than what we were told so that was nice.

Very helpful and courteous staff ,help me find the right frames and I got them Very fast and perfect fit.

I had a really good experience and was able to get my glasses really quick. I do think there’s some false advertising on the website because it says that the eye exam is free and that you got bogo glasses but it doesn’t really work like that even with insurance so that part was a little confusing but other than that it was a really good experience

The whole process is simple and can be done on a time and day that fits my busy schedule.

very good and fast

I was very disappointed with my experience. First, they charged me for a free eye exam. When I ordered my glasses I told them I wanted my glasses to be super dark and they are not. They only are dark when I am facing the sun. I drive for a living and this is very disappointing. Even my last pair I received from Walmart changed in the car. Then they gave me glasses that make me feel like I am driving a 18 wheeler and I drive a Hyundai. Hopefully they can fix my glasses.

Fast and great service

Great service iam very happy with my glasses

The whole staff was amazing. Had never done a virtual exam but I was so surprised how well it went. Great place great people

The guy there I forgot his name but he was rude to me .He was a Caucasian man hair cut short and he wears glasses and have on a white coat a little on the thicker side . When I would ask him questions he was very sarcastic with me in regards to the info I was receiving that he gave me in regards to pressure behind my eyes and all I asked was what were the levels bc at first he said everything was fine and that I just had stigmatism and I said okay then after I guess I picked the wrong kind of glasses bc I was only pointed to a certain section and was just told to look at the chart didn’t explain it well to me . So the section I was brought to was for the high end glasses . So I said are there any glasses within the price range he states yes sure they are and point to the men section I said well where is that over in the women section and he said you would just have to look then proceed to tell me the one marked Blue are the cheapest . So I said okay can I look ? He replies sure didn’t walk and assist me or anything . it was like he didn’t want to deal with me . He didn’t use my insurance that I had on file stating to just asked them to reimburse me the pricing of the glasses that I paid for out of pocket . So then after sitting there he was mumbling to me I said sir I cannot hear you can you speak louder so I can understand you then he goes I’m just gonna forget about your insurance and just do your special I guess it was 2 glasses for 79 and I said okay . Never mentioned to me about a sale untill after I told him that was to high for me for glasses and my insurance should have covered most it . On you guys window it says 2for 79 and a free eye exam . When they did my exam they asked if I wanted to do this high end one that was 39 dollars I stated no thank you and I proceed to ask will the others be covered by my insurance they lady told me yes just not this one . I have MetLife insurance. If a special was going on why not offer that to me when I first came in ? Why over charge me and then wait to the last minute to tell me and then don’t use my insurance bc he didn’t want to have to do it over again ? Doesn’t make sense wouldn’t my insurance cover the special you guys had going on ? When I was asking about more info in regards to the pressure behind my eyes and wanted to know the levels because he said it’s something I should keep an eye on bc it was higher than normal he stated I’m no doctor and if it was a major concern they would have stopped and sent you to the hospital. I said sir I’m just asking my levels so that I can tell my doctor when I make an appointment that’s all . He wasn’t a good person to me at all . I said well you brought something to my attention and I just wanted more info about it bc it was worrying me . I just didn’t have a good service the woman were nice but he wasn’t rude . And when I came in the next day he just placed the glasses on the table and was quiet so I stood there for few minutes and he was like you can try them on if you’d like I said okay tried them on quiet again I said well is that all that I have to do . His response yes I said okay thank you and started walking away then he says have a good day I said you too. He just wasn’t professional about it it any kind of way

Great help from wonderful and friendly staff
Customer service was excellent!

Darby is THE BEST!! She was do kind & understanding! Very polite to not only to me but to others. I will definitely be back! Thank you Darby! You are awesome at what you do!

Well, I was lying in a hammock and didn’t notice that my glasses fell on the grass. Then a friend mowed the lawn and glasses were chopped up. I got new ones the next day and I can see again. Yay! Only in Florida.

Had a great experience with the store and the associates

Super helpful after an atrocious experience across town somewhere else. Got my daughter into new glasses last minute the day of so she can SEE her End of Year testing ! 😂