Really beautiful flooring. I ordered the Lusso Flooring Trento Distressed Natural Brushed & Lacquered Engineered Oak. Very pleased, service was great, the guy I dealt with was helpful (Aiden I think... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I looked at Stories website for hard wood flooring. I chose few that I was interested. I was given an option of free samples, which I took the advantage of. As soon as I ordered the samples, I was i... Toon meer
Bedrijf heeft geantwoord
Ordered some samples, really easy process and they came quickly and as advised. Can’t fault the sample process and I will probably now order from them once we’ve made a decision.
Stories flooring is brilliant, they are great on response and customer service but they should dump Amazon as shippers of their samples. They consistently fail to deliver. You get excited about select... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Stories Flooring Unit 2 Wortley Business Park Amberley Road Leeds LS12 4BD 01133200223 info@storiesflooring.co.uk
Contactgegevens
Unit 2 Wortley Business Park,, Amberley Road, LS12 4BD, Leeds, Verenigd Koninkrijk
- 01133200223
- info@storiesflooring.co.uk
- storiesflooring.co.uk
4,5
Uitstekend
2K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 74% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van Stories Flooring
HI,
Thanks for the feedback. We have sent the samples twice. When we resent we did make you aware there may be challenges delivering to a locker as opposed to a residential address and requested an alternative address. Happy to do so again
Antwoord van Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Antwoord van Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Great company
Really good delivery, product was very good and has made our floor look really nice.
12 juni 2026
Antwoord van Stories Flooring
Hi Keith,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Friendly helpful staff
Friendly helpful staff, product arrived on time, also happy with the quality of the product.
2 juni 2026
Antwoord van Stories Flooring
Hi Richard,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Stories did what they said they would…
Stories did what they said they would do exactly when they said they would do it and with faultless product quality. I was amazed by what I was able to do as a result!
2 juni 2026
Antwoord van Stories Flooring
Hi Mike,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Antwoord van Stories Flooring
Hi David,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Excellent service for the free samples
27 juni 2026
Antwoord van Stories Flooring
Hi Keith,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Lazy and impersonal delivery driver…
Lazy and impersonal delivery driver made my partner carry 7 packs of engineered wood flooring through the house in 30 degree heat without offering to help. Then, when it was all nicely stacked in the house asked if he could take a picture to evidence the delivery.
21 juni 2026
Antwoord van Stories Flooring
Hi Alex,
Apologies. Our deliveries are kerbside drops and not a carry in service. We do put this on our site and also email this to customers prior to the delivery day so they are aware. We spoke to you on the morning delivery and you asked us to leave outside so we will investigate with the local depot as to why they required a photo of the floor indoors as they should simply take the image at kerbside and leave.
Gareth
Quality product and excellent customer…
Quality product and excellent customer service.
A mix up over delivery date was sorted to my convenience and delivery charge waived.
I will certainly use this company again.
19 mei 2026
Antwoord van Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Antwoord van Stories Flooring
Hi Satish & Swatiben,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Antwoord van Stories Flooring
Hi Jo,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Great prices and customer service
I ordered some engineered wood flooring. When it arrived I wasn’t happy with the colour. Stories flooring were fantastic. They gave me some alternatives to choose from. Arranged collection of the flooring I no longer wanted and swapped it over for the new flooring. Customer Service was fantastic, in particular Chris. Pricing was great and I am really happy with my floor. Highly recommend.
17 juni 2026
Review zonder uitnodiging
Antwoord van Stories Flooring
Hi Leanne,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Quick delivery and excellent samples.
Quick delivery and excellent samples.
Unfortunately your room visualiser wasn't available for two of our favorite ones.
Is there any way round this?
Thank you
Jonathan Neale
13 juni 2026
Antwoord van Stories Flooring
Hi Jonathan,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Antwoord van Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Sent several wood flooring samples free…
Sent several wood flooring samples free of charge promptly followed up with courtesy call.
14 mei 2026
Antwoord van Stories Flooring
Hi Gail,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
The service is quick and painless
The service is quick and painless. The price point is solid also.
19 januari 2026
Antwoord van Stories Flooring
Hi Kalvin,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Very easy and professionally dealt with…
Very easy and professionally dealt with whilst placing order over the phone. Daniel went above and beyond. Great work.
8 juni 2026
Antwoord van Stories Flooring
Hi Satvinder,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Quality products and excellent customer…
Quality products and excellent customer service. Some of the pieces were damaged during transport, which was unlucky, but Gareth was very helpful in promptly arranging for replacements to be sent out and for chasing up the delivery of the other items.
4 juni 2026
Review zonder uitnodiging
Antwoord van Stories Flooring
Hi Andrea,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Dealt with Kenton
Dealt with Kenton. Lovely young man. Got me just what I wanted in double quick time. Great company.
1 juni 2026
Antwoord van Stories Flooring
Hi Dave,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
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