Really appreciated Strapify noticing that I ordered an unusual strap width & was able to correct my order to the correct width. Sam the customer service manager was really helpful & super polite. Amaz... Toon meer
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I ordered a flexi silicone 22cm black band which arrived quickly. Unfortunately it was not the correct band for the watch. After some quick email communication it was all sorted and the new correct ba... Toon meer
I wasn't sure about a bracelet fit, and used the human chat - the response was fairly quick, and was able to address my query quickly - so I really appreciate that.
I bought a strap for my Huawei watch, which ended up being too long and too big for my wrist. I submitted a form for an exchange and the business responded within hours, and offered a free replacement... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Offering a huge range of watch straps with free and fast Australian shipping! We stock Apple, leather, seat-belt quality NATOs, Perlon and Rubber straps/bands!
Contactgegevens
3000, Melbourne, Australië
- hello@strapify.com.au
- strapify.com.au
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Great customer service
Customer service was next level wonderful. I had ordered a metal strap for my Fitbit and was struggling to attach it on so I reached out to the team and got a response within 12 hours. Sam was super helpful and after sending some photos, realised quickly a different model was sent accidentally and then organised a new shipment within minutes (thanks Sam)!
The metal strap I originally received was really nice quality and super sturdy, so I'm looking forward to wearing it when I attach it on.
I had a change of mind about the watch…
I had a change of mind about the watch strap I purchased and the customer service made it quick and easy to organises a return.
Excellent product and great customer…
Excellent product and great customer service.
100% recommend!!!
Absolutely outstanding experience with…
Absolutely outstanding experience with Strapify! They have an excellent range of high-quality products with plenty of options to choose from. The ordering process was simple, and what impressed me most was the hassle-free returns process, which was quick, easy and customer-friendly. It's refreshing to deal with a company that genuinely prioritises great service. Highly recommended and I'll definitely be shopping with Strapify again! 🌟🌟🌟🌟🌟
Order arrived quickly and great…
Order arrived quickly and great communication regarding requiring a refund. Responded promptly to my email.
Order processing and customer service
Quick processing and delivery. Great and no hassle custom service and prompt reply to queries re exchange.
The customer service is amazing
The customer service is amazing, and the quality of the strap is 100% recommended! The only challenge is that they have so many great options to choose from that you'll end up wanting everything! 😄 Highly recommend.
Great quality product great service
The customer service was so quick and so impressive with their resolution. The product is also great quality.
Strapify has been great and so helpful
Strapify has been great and so helpful. I would definitely recommend.
Quick and responsive help from Strapify
Great customer service with quick and responsive help from Strapify, to ensure that I ordered the correct watchband for my Garmin. They were able to suggest the correct band and update my existing order. Thank you :)
FABULOUS customer service!
How wonderful to get an actual human when dealing with a Customer Service online chat. The staff went out of their way to provide additional photos of the product I'm considering and even removed links to confirm the shortest length of the strap (for my pretty small wrist). Will now proceed to purchase the item.
I ordered two bands for my Garmin
I ordered two bands for my Garmin , great price , quality and look fantastic. Service was first class and I was advised every step of the way until my order was delivered. I won’t be purchasing anywhere else . Highly recommend.
Cheers
Shane
Amazing service
Amazing service, quick to reply and high standard products
Great looking bands but silicone band durability needs improvement…
The bands they offer are great for my Fenix 6 Pro, with a good variety of styles and options. Unfortunately, two of the silicone bands I’ve ordered have worn out within just a few months.
While the style and fit are great, the material hasn’t held up well to everyday use and has degraded much faster than I would have expected.
On the positive side, the team at Strapify has been very responsive and willing to work with me to find a solution and understand what may be causing the issue. Their customer service has been great so far.
Strapify resolved my missing order quickly
Strapify resolved my missing order in a reasonable time frame. I received my replacement order quickly and I am very happy with my new watch band. Thanks.
Excellent Customer Service
Strapify have by far the best and widest range of strap and bracelet choices, and all of good quality. Shipping is quick. The best part about this experience for me has been the customer service. Deliveries are super quick and the odd occasion I have made a mistake in my order, the customer service and return process has been great for helping me fix my mistakes.
Agent was awesome
Agent was awesome - Gave me all the info I needed and confirmed my Model. Highly Recommend.
Great customer service
Fast delivery of the products I ordered and when I realised I ordered the wrong size the customer service to exchange was fantastic
Great customer service
Great customer service. I ordered the wrong strap size and my exchange enquiry was answered very promptly and the issue sorted. Thanks :)
Excellent customer service
Excellent customer service. Quick response! Very happy with my the quality!
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