The caravan waste carrier I bought was missing a small part. I emailed the company and a box of spares including the part I needed was with me within 2 working days... cannot fault this, great custome... Toon meer
Bedrijf heeft geantwoord
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Well it has taken me over a week to deal with this return issue with Frazer plus whom I did purchased the goods from.and it's been back n forth on the phone even via emails as well which takes days to... Toon meer
Bedrijf heeft geantwoord
I bought a water feature in April, the pump stopped working so I emailed streetwize and Amanda sorted it out very quickly and efficiently
Bedrijf heeft geantwoord
Bought my pressure washer through studio, had it in the box a couple of months before the sun started shining for me to be able to use it. Within 30 minutes the tube split causing the pressure to drop... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Auto-onderdelen groothandelaar
- Luifel leverancier
- Kampeerwinkel
- Tuin
- Camperwinkel
- Seizoensproductenwinkel
Geschreven door het bedrijf
The UK's leading B2B supplier of automotive, leisure and garden accessories. Established in 1986, The Ace Supply Company Ltd is the UK-based parent company of Streetwize Accessories. Our flagship brands include Streetwize, Leisurewize, Gardenwize and Streetwize Mobility. Our office headquarters are in Sale, Manchester, and our warehouse is in Wythenshawe, Southmoor Industrial Estate. We have an extensive product range, with over a thousand products under the Streetwize name. From accessories that give your car a new look and feel, high-grade tools and equipment for tackling roadside repairs to the latest innovative gadgets that make your vehicle journey more safe and secure. We also stock car maintenance and car valeting accessories too. Across all our product ranges, we do our utmost to provide the best quality products. In recent years, we invested heavily in our quality control department to ensure our products are thoroughly tested and checked to make sure it meets our high standards. But more so, we’re always improving. We’ve never rested on our laurels and we’re always working hard, learning new trends and expanding our wealth of knowledge of the market. Through constant innovation, improving our branded packaging & messaging and building our range through in-depth market research, we have become one of the most trusted household names. We have something for everyone.
Contactgegevens
Marsland House, M33 3AQ, Manchester, Verenigd Koninkrijk
- 01614478580
- Support@Streetwize.co.uk
- streetwizeaccessories.com
4,5
Uitstekend
275 reviews
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I bought a water feature in April
I bought a water feature in April, the pump stopped working so I emailed streetwize and Amanda sorted it out very quickly and efficiently
10 augustus 2026
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you for your lovely review! We’re so pleased Amanda was able to get everything sorted quickly for you. 😊
The caravan waste carrier part replacement
The caravan waste carrier I bought was missing a small part. I emailed the company and a box of spares including the part I needed was with me within 2 working days... cannot fault this, great customer service thank you!
10 augustus 2026
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you for your lovely feedback! We’re really pleased we could get the missing part to you quickly and get everything sorted. We really appreciate your kind words 😊
Swift response.
Well it has taken me over a week to deal with this return issue with Frazer plus whom I did purchased the goods from.and it's been back n forth on the phone even via emails as well which takes days to get back to u.soo I got fed up with them n contacted the supplier directly.trust me Lorraine who picked up my call was soo helpful.and her customer service communications too with clients were on point.Thanks soo much for resolving this issue Asap..
3 augustus 2026
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you so much for your lovely feedback! We’re delighted to hear Lorraine was able to help resolve the issue quickly. We’ll be sure to pass on your kind words to her 😊
Lorraine is an asset !
Thank you to the wonderful Lorraine who contacted Argos on my behalf after they were being very unhelpful regarding a return to store of a streetwize product . Her customer service was excellent , and really mattered and helped whilst I was going through a very difficult time .
26 juli 2026
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you so much for your kind words. We're delighted Lorraine was able to help and provide the support you needed. We'll be sure to pass on your lovely feedback to her. Wishing you all the best, and thank you for choosing Streetwize.
Amy C
I contacted the company by email about…
I contacted the company by email about a defective product the very next day I received a replacement. They could not have dealt with my issue any quicker. I would highly recommend this company for their excellent customer service.
14 juli 2026
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you for your kind review! We're sorry there was an issue with your original product, but we're pleased we could get a replacement to you quickly. We really appreciate your recommendation and hope you enjoy your purchase!
Amy C
Excellent customer service
Ordered water feature that I absolutely love. Had a slight issue with the charging. Contacted some one from the company. Had a immediate response from a lady called Amanda. Issue resolved without drama. Excellent customer service.
13 juli 2026
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you so much for your wonderful review! We're delighted to hear that you love your water feature.
We're also pleased Amanda was able to resolve the charging issue quickly and make the process as smooth as possible. We'll be sure to pass your kind words on to her.
Thank you for choosing us, and we hope you enjoy your water feature.
Amy C
Needed a spare part for a spray
Needed a spare part for a spray. New part dispatched same day and free of charge even though the spray had just gone out of warranty. Excellent service!
22 juni 2026
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you for your wonderful review!
We're so pleased we could help by getting the spare part dispatched the same day. Although your sprayer had just gone out of warranty, we're glad we were able to assist and get you back up and running.
Your kind words about our service are greatly appreciated and will be shared with the team. Thank you for choosing us, and if you ever need any further assistance, we're always happy to help.
Thanks
Amy C
Excellent customer service support…
Excellent customer service support having asked for some extra closing screw caps for a waste water container. Rare speedy support in today’s faceless business world.
Top marks.
26 juni 2026
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you so much for your fantastic review!
We're delighted to hear that you were pleased with the customer service you received. It was our pleasure to help with the extra closing screw caps, and we're glad we could get them to you quickly.
Your comments about our support really mean a lot to us. We believe great customer service should always be personal, responsive, and hassle-free, so it's wonderful to know that stood out.
Thank you for your kind words and for the top marks—we really appreciate your support!
Thanks
Amy
Great customer service.
Purchased a set of 4 solar lights via Robert Dyas, when they arrived two didn’t work, emailed Streetwize, responded next day and sent new pack arrived two days later, all working, good lights and great customer service.
25 juni 2026
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you for taking the time to leave us such a great review!
We're sorry to hear that two of your solar lights weren't working when they arrived, but we're pleased we were able to get a replacement pack sent out quickly and resolve the issue for you.
It's wonderful to hear that you're happy with both the lights and the service you received. Your kind words mean a lot to our team and are greatly appreciated.
Thanks
Amy
Replaced my solar panel…
I messaged to say my new fountain solar panel was not holding it’s charge and delighted to say a replacement was to be dispatched the same day
An impressive account and great customer relation service communication first rate
23 juni 2026
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you for your wonderful review!
We're delighted to hear that our team was able to resolve the issue quickly and arrange a replacement for you the same day. Providing fast, helpful service and keeping our customers informed is something we really strive for, so it's great to know you had such a positive experience.
Thanks
Amy C
I had a great experience with this…
I had a great experience with this company and wouldn’t hesitate to recommend them.
I initially had an issue, but it was dealt with quickly and efficiently, which made a big difference. The team were incredibly helpful, took the time to listen to what I needed, and handled everything in a straightforward and professional way.
It’s honestly refreshing to deal with a company that is this honest and easy to work with, as that’s becoming quite rare these days. The level of customer service really stood out.
Overall, a very positive experience and I would highly recommend them to anyone.
11 juni 2026
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you for your kind words and for taking the time to leave us a review. We're delighted we could resolve the issue quickly and provide the level of service you deserve. Your recommendation means a lot to us, and we look forward to helping you again in the future.
Thanks
Amy C
Part of my dashcam had broken so I…
Part of my dashcam had broken so I contacted Streetwize for a replacement part. They literally emailed back immediately and sent the part (with no charge) and it arrived the next day. Amazing customer service! Thank you!
20 mei 2026
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you for your lovely review! We’re so pleased we could help get your dashcam sorted quickly. We really appreciate your support!
Thanks
Amy
Superb help
Superb help, above and beyond, by Jonny the support engineer regarding supplying us with a new handset for our caravan Motor Mover and then again warehouse James was extremely helpful. Thank you you enabled us to have our weekend break. Thank you!
15 mei 2026
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you so much for your kind review! We’re delighted to hear that Jonny and James were able to help get everything sorted for your caravan motor mover in time for your weekend break. We’ll be sure to pass your lovely comments on to them both. We really appreciate your support.
Thanks
Amy
Pressure Washer
Bought my pressure washer through studio, had it in the box a couple of months before the sun started shining for me to be able to use it. Within 30 minutes the tube split causing the pressure to drop and water to go everywhere. Amanda responded to my email and very quickly arranged a replacement. No further issues since, great company!
27 april 2026
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you for your review! We’re sorry to hear there was an issue with the hose initially, but we’re really pleased Amanda was able to get everything sorted quickly for you. It’s great to hear your pressure washer has been working perfectly since. We really appreciate your patience and support.
Regards
Amy
I had an amazing experience wit amanda
I had an amazing experience with amanda, Im not very techy but needed a tracker for my vehicle. I was very confused during the process so I emailed the support email. Within 30 minutes Amanda called me and walked me through the issue, i now can use the tracker (but need to charge it) thank you, Amanda
1 mei 2026
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you for your great review! We’re really pleased Amanda was able to call you quickly and help you get your tracker working. We’ll pass on your kind words to her.
Thanks again for your feedback!
Excellent customer service
Excellent customer service. A part broke (my fault) and they replaced it straight away - replacement arrived the next day! Super quick service. Amanda who I spoke to was excellent. Highly recommend.
30 april 2026
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you for your great review! We’re really pleased to hear everything was sorted quickly for you and that the replacement part arrived the next day.
Thanks again
Clutch & Brake Bleeder Kit - Rubbish - Failed on first use
Bought this a few months ago for a job on my corsa - when I got round to doing it the main bottle cap came off and the thread was stripped so couldn't be tightened. Messy to say the least. Note that this was not due to excess pressure in the tyre,misuse, or not following instruction - just a cr*p product - dont buy!
25 februari 2026
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Sorry to hear you’ve had a frustrating experience with the product and the issue you encountered when you finally came to use it.
That definitely isn’t the standard we aim for, and we understand how disappointing it is when a component fails in use. If the bottle cap thread has stripped as you’ve described, that would normally be something we’d look at replacing or investigating further.
Even though the purchase was made a few months ago, we’d still encourage you to contact our customer support team with your order details and a description (or photos, if possible) of the fault. We can then assess it properly and arrange a replacement or further assistance if appropriate.
We appreciate you taking the time to leave feedback, even though your experience hasn’t been a positive one, and we’d like the opportunity to put it right if we can.
Very helpful customer service
I bought a Streetwize GPS tracker for use in my car. Being far from tech savvy, I was struggling to understand how to get the device up and running. I contacted customer support for help and a lovely lady called Amanda from the Wythenshawe site took me through the registration and activation processes. The tracker now seems to be working perfectly. Brilliant customer service. Thank you.
17 april 2026
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you for your lovely review! We’re really pleased to hear your Streetwize GPS tracker is now up and running smoothly.
We know the setup process can feel a bit daunting if you’re not particularly tech-savvy, so it’s great to hear Amanda from our Wythenshawe team was able to guide you through the registration and activation step by step. We’ll make sure your kind words are passed on to her — she’ll be delighted to hear this.
Thanks again for taking the time to share your experience, and we’re glad everything is working perfectly for you now.
Roof bars useless keys not working no sign of a replacement
Bought roof bars from Machine Mart in January and went to put them on my car two weeks ago. 4 keys for the locks. One lock will not open. Contacted Machine Mart who assured me they would contact Streetwize and a courier would take the bars away and a replacement set would be with me. Two weeks later nothing. I have a set of unusable roof bars still all boxed and packaged. Thanks for nothing Streetwize.
16 april 2026
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thanks for getting in touch, and sorry to hear about the frustration with the roof bars.
As this purchase was made through Machine Mart, the order and initial support request will need to be handled by them directly, as they manage the sales and returns process for products sold in their stores and online.
That said, we’re very happy to help resolve the issue once we’re contacted by them. If Machine Mart gets in touch with us, we will gladly arrange a replacement set for you without delay.
We’d recommend following up with Machine Mart so they can progress the exchange and liaise with us directly. Once we hear from them, we’ll make sure this is taken care of as quickly as possible.
Streetwize GPS Tracker - Great Customer Support
I have a Streetwize GPS Tracker for our Campervan. Had a problem connecting after a few years of use due to my SIM card provider changing my account access. Got the SIM card sorted but lost access to the Streetwize App. Contacted Customer support and within 12 hours and a couple of email exchanges everything back up and running.
Very good tracker!
14 april 2026
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you for your great review! We’re really pleased to hear you’ve had such a positive experience with your Streetwize GPS Tracker and that it’s been working well for your campervan.
It’s great that our customer support team was able to get you back up and running so quickly after the SIM and app access issue — we know how important it is to have everything working smoothly, especially when you’re travelling.
We really appreciate your kind words and your support.
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