The caravan waste carrier I bought was missing a small part. I emailed the company and a box of spares including the part I needed was with me within 2 working days... cannot fault this, great custome... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Well it has taken me over a week to deal with this return issue with Frazer plus whom I did purchased the goods from.and it's been back n forth on the phone even via emails as well which takes days to... Toon meer
Bedrijf heeft geantwoord
I bought a water feature in April, the pump stopped working so I emailed streetwize and Amanda sorted it out very quickly and efficiently
Bedrijf heeft geantwoord
Bought my pressure washer through studio, had it in the box a couple of months before the sun started shining for me to be able to use it. Within 30 minutes the tube split causing the pressure to drop... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Auto-onderdelen groothandelaar
- Luifel leverancier
- Kampeerwinkel
- Tuin
- Camperwinkel
- Seizoensproductenwinkel
Geschreven door het bedrijf
The UK's leading B2B supplier of automotive, leisure and garden accessories. Established in 1986, The Ace Supply Company Ltd is the UK-based parent company of Streetwize Accessories. Our flagship brands include Streetwize, Leisurewize, Gardenwize and Streetwize Mobility. Our office headquarters are in Sale, Manchester, and our warehouse is in Wythenshawe, Southmoor Industrial Estate. We have an extensive product range, with over a thousand products under the Streetwize name. From accessories that give your car a new look and feel, high-grade tools and equipment for tackling roadside repairs to the latest innovative gadgets that make your vehicle journey more safe and secure. We also stock car maintenance and car valeting accessories too. Across all our product ranges, we do our utmost to provide the best quality products. In recent years, we invested heavily in our quality control department to ensure our products are thoroughly tested and checked to make sure it meets our high standards. But more so, we’re always improving. We’ve never rested on our laurels and we’re always working hard, learning new trends and expanding our wealth of knowledge of the market. Through constant innovation, improving our branded packaging & messaging and building our range through in-depth market research, we have become one of the most trusted household names. We have something for everyone.
Contactgegevens
Marsland House, M33 3AQ, Manchester, Verenigd Koninkrijk
- 01614478580
- Support@Streetwize.co.uk
- streetwizeaccessories.com
4,5
Uitstekend
275 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
No I mean 0 support to customers.
Not available for support.
Can't get hold of them once you have purchased there product.
They are simply not interested.
12 april 2026
Review zonder uitnodiging
Antwoord van Streetwize Accessories
We’re sorry to hear you’ve had difficulty getting in touch with us after your purchase. That’s not the experience we want anyone to have, and we understand how frustrating it must feel when you’re trying to get support and don’t receive a response.
We do want to help resolve this for you. If you can, please resend your message (or check it was sent to the correct support address support@streetwize.co.uk), and we’ll make sure it’s picked up as quickly as possible. Alternatively, if you share your order details, we can look into this for you right away and get it sorted.
Thanks for bringing this to our attention — we take feedback like this seriously and will use it to improve how quickly we respond to customers.
Needed to ask about a technical issue…
Needed to ask about a technical issue with some solar lights. The company sent a replacement set dispatched that same day. No quibbles. Brilliant customer service.
10 april 2026
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you for your fantastic review! We’re delighted to hear our team could help quickly with the issue and get a replacement set of solar lights dispatched the very same day.
Providing straightforward, hassle-free customer service is something we always aim for, so your kind words mean a lot to us. Thank you again for your support — we hope you enjoy your solar lights!
This is the second water feature I have…
This is the second water feature I have bought from them and I am very happy with them ,I had a bit of an issue with the last one but they were quick to offer a returns label,but it was something I sorted easily even though the offered 3 times to collect it,mainly in case there wasn’t another in stock
Excellent value
1 april 2026
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you for your lovely review and for choosing us again for your water feature purchase! We’re so pleased to hear you’re happy with both of them and that our team was able to support you quickly when you experienced an issue.
We always want to make sure our customers are looked after, so we’re glad we could offer a returns option and assistance throughout. It’s great to hear you were able to resolve it easily in the end.
Thank you again for your continued support and kind words about the value we offer — we truly appreciate it!
Solar Willow Tree
Bought a Solar Willow Tree through Argos from Streetwize, when I didn't receive the item Argos didn't want to know, so I contacted Streetwize direct by email for help. I received a reply within hours, they explained the delay, and sorted my order straight away. So very helpful and caring, we are very pleased with our Tree.
If I need anything like this again I will contact Streetwize direct, knowing I can trust them with my order.
Would recommend .
16 maart 2026
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you for your kind review! We’re sorry for the delay, but glad we could resolve things quickly for you.
It’s great to hear you’re happy with your Solar Willow Tree, and we really appreciate your recommendation. We’re always here if you need us again!
Regards,
Amy C
Emailed regarding parts I couldn't find…
Emailed regarding parts I couldn't find anywhere. They replied quickly with an excellent quote for everything i needed.
Super fast delivery. One very happy customer
2 maart 2026
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you so much for your kind review! 😊
We're really glad we could help you find the parts you needed and that everything arrived quickly. Our team always aims to respond fast and make the process as smooth as possible, so it's great to hear that reflected in your experience.
We truly appreciate your support and look forward to helping you again in the future!
Thanks
Amy C
Not happy with lack of instructions on seat covers
I have bought Streetwize Active Seat Covers for a KIA Stonic 2024 -instructions for installation are NOT in detail and not easy to work out what to do. There are 2 tapes in a triangular shape with a plastic ring at the end-what are these for! Zero instructions of where the velcro tapes on the rest of the tapes should be paired with. Super disappointed and will probably return tomorrow after spending 2 hours trying to install. Elizabeth from Adelaide
13 februari 2026
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Hi Elizabeth,
I’m really sorry to hear how frustrating this has been for you — especially after spending so much time trying to get them fitted.
Please give us a call at your convenience and we’ll speak directly with our support team to get clearer guidance for you. We’re also happy to raise this with the manufacturer to request more detailed fitting instructions.
If you’re able to provide the Streetwize product code from the packaging, that would really help us escalate this with them and get the correct information for your specific set.
We look forward to helping you get this resolved.
Thanks
Amy C
Amanda is ace!
I was given as a present a solar powered water feature from Streetwize and when I received it I noticed there was a small hair line crack under the bottom bowl which meant the water wouldn't hold. The rest of the product was absolutely stunning and perfect for my garden.
I messaged Streetwize and Amanda was absolutely excellent. She provided perfect customer service responding immediately and organising a replacement that arrived less than 24 hours later. She then kindly checked in and reassured me she was around if there would be any other problems. She is a true asset to your company.
12 januari 2026
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you so much for taking the time to share your experience with us.
We’re really pleased to hear that you loved the solar water feature and that, despite the initial issue, everything was resolved quickly for you. Your kind words about Amanda mean a great deal—she’ll be delighted to know her support made such a positive impression. Providing prompt, caring customer service is something we truly value, and feedback like yours reinforces that.
If you ever need any further assistance, please don’t hesitate to get in touch—we’re always happy to help.
Kind regards,
Amy C
8amp Heavy Duty charger
We bought the 8amp Heavy Duty charger to keep our touring caravan leisure battery topped up.
I thought I'd broken it, but after an exchange of emails and a fuse change its working again.
Im so, so pleased with Streetwise and highly recommended them
16 december 2025
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thanks so much for your great review! We’re really glad we could help get your charger back up and running. It’s wonderful to hear you’re happy with our service, and we truly appreciate your recommendation. Wishing you lots of enjoyable trips with your caravan!
Thanks
Amy
Having bought a dehumidifier via BnQ…
Having bought a dehumidifier via BnQ marketplace, I'm happy to say that the product is fantastic.
I'd go far as to say their support team (shout out Amy) were even better. The delivery was made via DPD - the driver was dreadful and failed to deliver twice, must have been a Christmas temp driver but the Streetwize team were wonderful. Can't say the same for either DPD or BnQ support, both of which for some reason wanted to argue, wonderful job guys, thank you so much.
13 december 2025
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear that you’re happy with the dehumidifier and that our support team was able to help, Amy will be especially pleased to hear your kind words.
We’re sorry about the delivery issues you experienced, but we’re really glad we could support you throughout and make the process smoother. Your feedback truly means a lot to us, and we really appreciate your patience and support.
Thanks
Superb next-day service for spare parts…
Superb next-day service for spare parts for portable sprayer! Thank you!!
2 december 2025
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you for your kind feedback!
Regards
Amy C
Fantastic customer service
Fantastic customer service; clear, helpful, and friendly communication, with a real UK human. I had an issue with the wheel axis on the wastehog, they listened, acted and resolved my issue within a matter of days. Highly reccomend Streetwize/Leisurewize
21 november 2025
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you so much for your great feedback! We're really glad we could resolve the issue quickly and that you found our communication helpful. We truly appreciate your recommendation!
Thanks
Amy C
Great service and support
Great service and support. Quick response and prompt solution. Highly recommended and the tracker is excellent value for money.
21 november 2025
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you for your lovely feedback! We're glad the support helped and that you’re enjoying the tracker. We really appreciate your recommendation!
Thanks
Amy C
Replacement feet for spin dryer…
My portable spin dryer lost one of its rubber feet in a house move and so couldn't be used. I emailed the accessories team to see if I could get a replacement. My email was responded to within minutes to check exact make/model and a solution found in under an hour. This is just super customer focussed service and makes me both confident in my current purchase and would make me buy with them in the future. Fab team thank you
19 november 2025
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you so much for taking the time to share your experience! We’re really pleased to hear that our team were able to help so quickly and get your spin dryer back up and running. Providing helpful, prompt service is something we take great pride in, so it’s wonderful to know this made a positive difference for you.
We truly appreciate your kind words and your confidence in us, it means a lot. If you ever need anything else in the future, we’re always here to help
Thanks
Amy C
Unfortunately, the Faraday products
Do not last long. Opted for another brand that seems more durable.
I did contact them. Said it happens. Then no reply
5 september 2025
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thanks for reaching out. Could you please email me at amy@streetwize.co.uk with your order number and the previous communication you received from us attached? This will help me look into your issue more effectively and ensure we resolve it as quickly as possible.
We truly strive to resolve all issues for our customers, and we don’t just advise that "this happens." We want to make sure you’re fully satisfied.
Looking forward to hearing from you.
Regards,
Amy
Great service my fountain stopped…
Great service my fountain stopped working they provided a replacement immediately
28 augustus 2025
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you so much for your kind feedback! We're really glad to hear the replacement arrived promptly and that you're happy with the service. If you need anything else, we're always here to help.
Regards,
Amy
Exceptional service!
I had lost the charging cable for my jumpstarter but wasn't sure which one on the website to buy. I emailed on a Sunday evening and had a reply asking for more details by 8.30am on Monday. The charger was with me by Wednesday! Brilliant service!
Everyone was so helpful and efficient. Even the courier company they used delivered within the window I was sent. Well done all!
18 augustus 2025
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you so much for your wonderful feedback! We're thrilled to hear you had such a positive experience with us. It’s always our goal to provide quick and helpful service, and we're so glad we were able to get you the right charger so quickly.
We also appreciate your kind words about the courier—it's great to know everything arrived on time. Your satisfaction means a lot to us, and we're grateful for your trust in our service.
If you ever need anything else, please don’t hesitate to reach out.
Thanks again, and take care!
Amy C
Excellent service!
I contacted streetwise with my problem! And within a short amount of time (Less tha 24 hours) I was contacted and the issue was resolved! Excellent service
22 juli 2025
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you so much for your kind words! We're really glad we could resolve your issue quickly and that you were happy with the service. At Streetwise, we always aim to respond promptly and efficiently, so it means a lot to hear your feedback. Don’t hesitate to reach out if you ever need anything else!
Thanks
Amy
Customer service is amazing…
Customer service is amazing unbelievably quick in responding to emails and very helpful.
9 juli 2025
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service team. We always strive to respond quickly and provide the best support possible, so your feedback truly means a lot to us. If you ever need anything else, we're just an email away! 😊
Solar water feature - Paint peeling after 2 months…the replacement has a leak🤣
Edit...I contacted Argos, they initially told me to contact Streetwize who had already told me to contact Argos 🤷♀️ Argos said streetwize wanted phitos. I told Argos that they already had my photos. I also stated that the mechanics of the unit were working fine and i was amenable to having a partial refund to buy materials that i could use to rectify the problem (specialist paint or enamel etc) Nobody was being sensible and they just arranged for a new one to be sent and the old one picked up. This happened yesterday and i got the new unit set up. This morning i noticed the pump was running dry so i refilled the unit and noticed that the water at one point wasnt reaching the next bowl properly and so the water feature was emptying itself! Another design fault in an expensive item. I absolutely cannot be bothered going through the whole rigmarole again for another replacement so ive put some tape under it for now and will have to figure out what material i can best use to extend the spout by a few cm to fix the problem permanently, because I'm assuming if I replaced it the next one would have another issue! I can not recommend this product.
I Bought a beautiful Streetwize brand aegean blue solar water feature with solar lights. It was gorgeous and worked beautifully but I've just noticed the paint peeling off in the water troughs and it's only 2 months old. I contacted streetwize to see if this was a common problem or if it had been reported by others and was told that no one else had reported this issue and I should contact argos who I purchased it from for a return and refund. I am going through that process now but am really sad that this beautiful expensive item (retails between £135-£189) it looking so shabby after just 2 months.
12 april 2025
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Good afternoon,
Thank you for your message, and I’m very sorry to hear about the ongoing issues you've experienced with the Streetwize Aegean Blue Solar Water Feature.
As Argos is our retail partner, they handle customer service directly for items purchased through their store. While we do communicate with them regarding product issues, you are also welcome to contact us directly via email at support@streetwize.co.uk if you'd like us to look into this further or provide any additional support.
We sincerely apologise for the inconvenience and the fault you’ve encountered. I will ensure this issue is reported to our manufacturing team for further investigation.
Regards
Amy
Problem with solar lights
I had a problem with a set of solar lights which I received as a gift.I contacted customer support/service
and received a very helpful and quick response from Amanda. Makes a refreshing change in this day and age.Well done
18 juni 2025
Review zonder uitnodiging
Antwoord van Streetwize Accessories
Hi,
Thank you so much for your kind words! We are really glad we could assist you with the solar lights issue, and we truly appreciate you taking the time to share your feedback. It’s always a pleasure to know our customers are satisfied, and I’ll be sure to pass your compliments along.
If you ever need any further assistance, please don’t hesitate to reach out. We are always here to help!
Wishing you all the best,
Amy C.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.