We ordered red (4 cases of Waxed Bat) and all went well. Rose was a challenge with poor stock management (Clos Fleuri) which then had to be substituted … then the delivery failed for a well documente... Toon meer
Bedrijf heeft geantwoord
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We ordered red (4 cases of Waxed Bat) and all went well. Rose was a challenge with poor stock management (Clos Fleuri) which then had to be substituted … then the delivery failed for a well documente... Toon meer
Bedrijf heeft geantwoord
It never occurs to me to buy my wine anywhere else. The website is easy to use, my wine adviser, Shane, has introduced me to some great discounted wines, and delivery is efficient and straight to my d... Toon meer
It is a pleasure to do business with a company who are professional but friendly and caring and tailor to your needs with help and advice. Amid is a most informed and lovely person to have as a wine... Toon meer
Mail shots and regular texts keep me well informed on the wines on offer - i order via my wine adviser James who always gives a first class service. My preference these days tends to be small parcels... Toon meer
The Sunday Times Wine Club is the UK's most trusted online wine merchant Since 1973 we've gone direct to the winemakers in their vineyards to bring real wines of character and authenticity.
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The selection of wines contained some of my absolute favourites - Cabalie, Black Stump and El Bombero; some I had enjoyed and some I didn't know at all. The one that surprised me the most was the Moldovan wine - Dealu Nuclei from Chateau Vartely. It was light, fresh and very fruity. We loved it.
I was cut off whilst placing my order due to a computer malfunction at your end. However, the matter was quickly resolved to my satisfaction so not an issue.
Delivery’s problem.
Changed date of delivery
Wine left in an unsafe position. There are clear instructions to leave in the porch. It was left on a wall a distance from the house.

Antwoord van The Sunday Times Wine Club
Always delivered on the correct date and great wine at a great price.
A good and varied selection of bold reds from around the world. Delivered promptly and correctly. Topped up a standard case with some favourites at a reduced price.
Courteous service. Product delivered on time. Haven't had a chance to sample any of the wines yet, but I'm sure they will be great.
As ever, the wines are excellent value for money and the staff friendly, pleasant and professional! It's "almost" a pleasure to spend one's money!
Keep up the good work and high standards
Delivery is always when said and can be adjusted when required the wine is always good quality
I purchased the very special offer of Australian wines, which was so popular, a further stock had to be supplied to meet the demand. The wines were delivered in the usual excellent condition and are tasting great.
Expensive but always excellent wines that we only drink at weekends
Wine as always was great very disappointed with the delivery it wasn’t left in a safe place (the laundry room)anyone could have taken it and we had to spend time looking for it

Antwoord van The Sunday Times Wine Club
I have been a customer of the Sunday Times Wine Club for years now and have always enjoyed excellent service from my wine advisor Matt Mitchinson but my recent experience has made me do a review for the first time.
I ordered some Australian wine with a huge discount back in about April. It arrived quickly and we tried two or three. It was so good that my husband asked me to order another box immediately. A rare thing for him! We had to wait a good while for it and we were advised that this would be the case but on time the second box arrived. No substitutes just as per our previous order. This was a genuine huge discount on an excellent box of 6 different wines, two of each. Well pleased on all fronts!
As always Mike who deals with my account is very friendly and helpful and sorts my order very efficiently
Delivery good
Advice from my wine advisor disappointing one of my choices we out of stock ordering was seamless as always and delivery arriving on requested day
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