My salesperson was Mike Burch. Mike promptly asked me questions to help him understand what my needs and interests were. He was exceptionally informative and obviously knowledgeable. I also like... Toon meer
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I submitted an inquiry wanting more info on pricing which model would be the right fit as a part of my cancer treatment and recovery plan. Riki Bennett called me immediately, answered all of my questi... Toon meer
Great product. High quality. Shipped with incredible protection and arrived without a single imperfection. Assembly is very simple with detailed instructions. I misplaced the remote and they sent... Toon meer
Bedrijf heeft geantwoord
Easy to navigate website and fast checkout. Only reason for 4 stars instead of 5 is that we had to wait nearly 6 months for a stand that was on backorder. I love my Sunlighten red light panel it is w... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
With our cutting-edge infrared technology, we illuminate the path to a brighter, healthier life. Sunlighten® Saunas stands as the premier destination for personalized infrared light therapy and sauna lifestyle solutions. Since 1999, we've dedicated ourselves to pioneering wellness solutions that empower individuals to enhance their quality of life. With our patented SoloCarbon® technology, we deliver the best quality of infrared energy to rejuvenate the body—proven to be up to 99% effective. Fueled by our passion for making a positive impact, we continuously innovate to advance well-being. Our commitment extends beyond product excellence to building a global community of businesses, consumers, and trusted experts. Together, we support one another on our journey to create a healthier, happier world. As industry leaders, we prioritize safety and efficacy. That's why our saunas are designed and manufactured by Sunlighten, using quality materials to ensure a safe and non-toxic experience. Moreover, our saunas stand out as the only ones on the market equipped with all three infrared wavelengths—providing comprehensive therapeutic benefits. Experience the transformative power of Sunlighten and join us in embracing a lifestyle of wellness and vitality. Together, we're not just changing lives—we're helping you feel better, do you can do more, and live fully.
Contactgegevens
10975 El Monte St., 66211, Leawood, KS , Verenigde Staten
- 877-292-0020
- sunlighten.com
4,7
Uitstekend
4K reviews
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It was hard to find a good explanation…
It was hard to find a good explanation of this product. Need information on how to use. I have reina problems and I hope it doesn't bother my eyes
28 maart 2026
Antwoord van Sunlighten, Inc.
Thank you for your review, Marsha, and for sharing your concerns. We’d be happy to help walk you through how to use your new purchase and answer any questions, especially regarding your sensitivity to light and how to use the features in a way that feels comfortable for you.
Please feel free to reach out to our team at 877-292-0020 x3 or through our support page so we can guide you directly. You can also find our product guide and manuals on our website here if needed: https://www.sunlighten.com/customer-service/guides-and-specs/.
We’re here to support you and want to make sure you feel confident and comfortable using your Sunlighten products.
The sales person was informative and…
The sales person was informative and patient with us as we checked out other brands and ultimately choose the Sunlighten mouse Believe. My wife and I had a very positive experience.
28 maart 2026
Antwoord van Sunlighten, Inc.
Thank you for your review, Tom! We’re glad to hear your experience felt informative and supportive as you explored your options. Taking the time to find the right fit is so important, and we’re honored you chose Sunlighten.
We’re excited for you and your wife to begin enjoying your sauna together. If any questions come up as you get started, we’re here to help every step of the way.
I love ours!!
5 maart 2026
Antwoord van Sunlighten, Inc.
Thank you for your review, Theresa! We love hearing that you’re enjoying your Sunlighten. If you ever want to share more about your experience or need anything along the way, we’re always here. Enjoy!
Bri made purchasing our saunas so easy
Bri made purchasing our saunas so easy. She is thorough in her presentation and answered all our questions. Her professionalism made all the difference in our decision to go with Sunlighten Saunas.
27 maart 2026
Review zonder uitnodiging
Antwoord van Sunlighten, Inc.
Thank you for sharing this, Barbara! We’re so glad to hear Bri made the process feel easy and helped guide you through everything with clarity and care. We appreciate you choosing Sunlighten. If anything comes up along the way, we’re always here to help.
Rikki Bennett
Rikki Bennett. Very patient and thorough, as well as responsive. The sale was earned.
27 maart 2026
Review zonder uitnodiging
Antwoord van Sunlighten, Inc.
Thank you for your review, Mike! We’re glad to hear Rikki’s service made all the difference. That level of care is exactly what we aim to provide. We truly appreciate you choosing Sunlighten and are excited for you as you move forward. If you have any questions or want to share your experience once you get started, we’d love to hear from you.
Skyler was very professional and…
Skyler was very professional and thorough in his explanation of features and benefits to ensure we got what we needed.
27 maart 2026
Antwoord van Sunlighten, Inc.
Thank you for your review, Brian! We’re happy to hear Skyler took the time to walk through everything and help you find the right fit for your needs. Feeling confident in your decision is so important.
We appreciate you choosing Sunlighten and are excited for you to get started. If you need anything along the way, we’re always here to support you.
10 Star experience
Mike was professional, easy to communicate with and answered all of our questions. He made sure to coordinate our order so that delivery matched up with our schedule. He also provided all needed documentation and information regarding specifications that helped us make our decision.
27 maart 2026
Review zonder uitnodiging
Antwoord van Sunlighten, Inc.
Thank you for your review, Thomas! We’re so glad to hear Mike made the experience smooth, clear, and well-coordinated from start to finish. We appreciate you choosing Sunlighten and are excited for you as you move into the next step. If any questions come up or you want to share how things are going once your sauna arrives, we’re here for you. Enjoy!
Need better follow through.
Ryan Williams was very helpful - sent us detailed information and answered all our questions about the Solo and specific information re: pricing, shipping, and taxes - and made the purchase very simple and efficient!
I am updating this as of April 3rd - original was from about a week and a half ago. While Ryan was very helpful with the 'sales' end of things, we still do not have tracking information about our purchase - the FedEx links in the emails do not work and I have phoned (twice) to ask for assistance with this. A little frustrating as it is an expensive purchase. We did get an email with tracking numbers after the second phone call and will update this review after delivery!
23 maart 2026
Review zonder uitnodiging
Antwoord van Sunlighten, Inc.
Update 4/7/26:
Thank you again for your patience, and we sincerely apologize for the confusion caused by the broken links. Our team has since provided the correct tracking information and confirmed that one package was delivered on April 4th, with the second scheduled to arrive on April 9th. We understand how important clear communication is for a purchase like this and are reviewing this internally to ensure a smoother experience moving forward. We truly appreciate your understanding and are here if you need anything further.
Thank you for your 5-star review, Judith! It’s great to hear Ryan helped you navigate your Solo purchase with ease. Our team understands how meaningful this investment is, and having it at home means your self-care routine is ready whenever you are. As always, we’re here if any questions come up.
Wishing you many restorative moments!
Skylar is an exceptional employee
Skylar was very knowledgeable, understanding and patient with the purchase of two Sonos
26 maart 2026
Antwoord van Sunlighten, Inc.
Thank you for your review, Gail! We’re glad Skylar could provide the guidance and patience you needed while choosing your Solo sauna. Making decisions about your wellness should feel easy, and we’re happy to support you every step of the way. As always, we’re here if any questions come up.
Wishing you many relaxing and restorative sessions!
Just ordered our first Sauna
Just ordered our first Sauna from Sunlighten, via their Sales Rep, Tyler Kenkel. We researched several units from differing brands, and by far, Tyler was the most professional, informative, and timely with follow-ups. I'd highly recommend working with him.
26 maart 2026
Review zonder uitnodiging
Antwoord van Sunlighten, Inc.
Thank you for your 5-star review, Brian! We’re thrilled to welcome you to the Sunlighten family and are glad Tyler could guide you through your first sauna purchase with care and professionalism. We know how much thought goes into choosing the right unit, and it’s wonderful to hear your research paid off. Your recommendation means a lot, and we’re excited for you to start enjoying your sauna. As always, we’re here to support you on your wellness journey.
We look forward to you receiving your new sauna and all the exciting benefits ahead!
bought the sauna dont do it, no service
bought the sauna, enjoyed it for a couple years, then it stopped working. I called to have it fixed, but no service people in area to work on it. Then after talking to electrician and service help at Sunlighten....they cant sell the parts without selling new heaters, computer and control board. saddened i have to buy a new sauna because they cant repair the one they sold me.
25 maart 2026
Review zonder uitnodiging
Antwoord van Sunlighten, Inc.
Update 3/30/26:
We wanted to follow up as we haven’t yet received your contact details through Trustpilot. We’d still very much like the opportunity to connect and help explore the best path forward with your sauna.
When you have a moment, please feel free to reach out directly to our Customer Care team at 877-292-0020, extension 3. They’ll be happy to review your situation and work with you on next steps.
We appreciate your time and hope to have the chance to turn your experience around.
3/25/26:
Thank you for bringing this to our attention. We’re very sorry to hear about your experience and want to help you get back to enjoying your sauna sessions.
To help us escalate this internally, we have requested your information through Trustpilot and would truly appreciate it if you could share your contact details so our team can investigate further and explore the best possible resolution for you.
We hope to have the opportunity to assist you.
Working with David was easy
Working with David was easy. He was honest and always followed up to make sure he answered every question. I did a lot of research, from Sunlighten to Almost Heaven, Clearlight and Sun Home saunas. The ratings and reviews as well as the overall health benefits kept bringing me back to Sunlighten! It is medical grade, highly rated materials that provide lasting benefits! You will not be disappointed! Thank you David and Sunlighten.
25 maart 2026
Antwoord van Sunlighten, Inc.
We appreciate you taking the time to write this review, Nile! We’re thrilled your research and consideration led you to Sunlighten. David will be happy to know he could make the process easy and answer all your questions. We take pride in providing high-quality products that bring wellness into your home, and we can’t wait for you to receive your new sauna. Once it’s set up, we’d love to hear how you’re enjoying it and learning your new routine if you’d like to share!
Thank you again for trusting Sunlighten for your wellness, and we wish you many relaxing and restorative sessions!
Fantastic Buying Experience
Easy to do business with. Hassan was very knowledgeable on the product lines and was able to answer all of my questions.
24 maart 2026
Antwoord van Sunlighten, Inc.
Thank you for sharing your experience, Ron! It’s clear you took the time to explore your options, and we’re glad Hassan could help make the process feel smooth and supportive. Choosing products that fit your routine and wellness goals is exactly what we hope for, and we can’t wait for you to start enjoying your new sauna. If any questions come up along the way, we’re always here to help.
Greg was my Sales Rep was excellent
Greg was my Sales Rep and he was so knowledgable regarding the various Sauna products. Greg was professional, very helpful, efficient and thoughtful. It was a great experience purchasing the new sauna.
25 maart 2026
Antwoord van Sunlighten, Inc.
Thank you for your 5-star review, Vanessa! It’s wonderful to hear that Greg could provide helpful guidance and made your sauna purchase feel seamless. We know how much thought goes into choosing the right unit, and we’re excited for you to enjoy your new sauna and all the wellness it brings!
Reaching my 40's
Reaching my 40's, I have been noticing more body aches and longer recovery time after working out. Also have gone through some minor diet changes and realizing how toxic our food and environments are. Just had been feeling imbalanced in my body. Listening to some health podcasts and learned that Dr Hyman had used the Sunlighten infrared sauna and it sounded like an overall very helpful wellness tool. When I first got on the sunlighten website I was mostly trying to see how much they cost. But then ended up chatting and then shortly after speaking to a rep. Cecille Shepard was super friendly and knowledgeable and felt like I was talking to a friend, all the information she shared about what the infrared benefits are and other chromotherapy lights were very convincing. It didnt take long to also convince my husband that this could help both of us. He has been having trouble sleeping and not as much energy as hed like. So we ordered the mPulse 2 person. Didnt take too long to ship to Alaska, and actually faster than I expected. Very well packed and easy to put together. We carried the panels upstairs together 1 by 1. And Ive used it 3 times so far since putting it together 4 days ago. Cant wait to see and feel the difference. You can use the infrared heat and light therapy together or separate. So far I have used them both together. And so cool to be able to watch shows or podcast on the smart tablet. I am not a very techy person so I am still figuring out how to set things from my phone. But I figured everytime I use it I will figure the rest out.So far just excited and look forward to keep seeing how much this can make a difference in overall well being.
All Big smiles here!
25 februari 2026
Antwoord van Sunlighten, Inc.
Thank you for taking the time to share your experience, Shoshana! We really appreciate the thought and research you put into choosing your sauna for your wellness journey, and we’re so glad Cecille could be a guide for you along the way. It’s exciting to hear you’re already enjoying your sessions and discovering the benefits of the infrared and chromotherapy features. We’re here to support you as you continue your wellness journey and can’t wait for you to see the difference it makes over time. Thank you again for choosing Sunlighten!
Very helpful and informative sales process
Tyler was fantastic helping understand the options, recommend and his response time was incredible, even over the weekend. So far the sales process was great. Now I look forward to receiving the sauna.
23 maart 2026
Review zonder uitnodiging
Antwoord van Sunlighten, Inc.
Thank you for your 5-star review, Priscila! Tyler will be happy to hear his guidance made the process clear and smooth for you, even over the weekend. We’re excited for you to receive your new sauna soon and hope it becomes a favorite part of your wellness routine at home!
Ryan Williams was superb
Ryan Williams was superb. He was knowledgeable, professional, personable and prompt in getting to me after I reached out. He is a brilliant representative for Sunlighten and made the entire process seamless and easy.
22 maart 2026
Review zonder uitnodiging
Antwoord van Sunlighten, Inc.
Thank you for your 5-star review, Janet! Our team takes great pride in ensuring customers feel confident in their choices, and we're glad Ryan was able to achieve that for you. We hope your new sauna quickly becomes a favorite part of your wellness routine and brings you many restorative moments at home.
Sunlighten Surpasses All Other Saunas!
Amazing product and experience! Excellent quality and customer service. Reputable company with 20 years experience. The only sauna with clinical outcomes data transformed into programs that deliver results for you in the sauna!
23 maart 2026
Antwoord van Sunlighten, Inc.
Thank you for sharing your experience, DJ! It’s fantastic to hear that your choice led you to a sauna that meets your wellness goals and expectations. We’re so glad the product and service lived up to your research, and we hope it continues to support your health and wellbeing at home for years to come. Thank you again for trusting Sunlighten for your wellness journey!
Very satisfied with the quality &…
Very satisfied with the quality & reliability of my FSRL Sauna!
Well Done!
23 maart 2026
Fantastic beautiful unit
Fantastic beautiful unit! Very high quality and works beautifully. It is a sanctuary of sorts. It has helped decrease discomfort so much! Would definitely order again from them!
23 februari 2026
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