Sunway Reviews 3.656

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The collaboration between Sunway and RTC has been a huge success especially on the Agadir trips. Laila as the local rep is an absolute angel; she looks after everyone so well. The booking process was... Toon meer

Beoordeeld met 4 van de 5 sterren

Sunway representative, Norma was very helpful.She provided all the information required and in a friendly and timely manner. I found the Sunway site difficult to navigate and needed to keep skippin... Toon meer

Beoordeeld met 5 van de 5 sterren

I find the staff very helpful and friendly on the phone, they explain everything to you dont rush you when speaking to you. If you need to ask question regarding holiday or travel arrangement the have... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a brilliant experience booking my holdiay with subway. Michelle dealt with me and helped me book my holiday. She was so pleasant and helpful in everything I needed to do. I would highly recommen... Toon meer

Bedrijfsgegevens

  1. Touroperator
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Vluchtboekingswebsite
  5. Reisbureau
  6. Reiszoekmachine

Geschreven door het bedrijf

Sunway is Ireland’s largest Irish owned tour operator offering over 70 destinations worldwide. We offer the widest range of products from European Package Holidays to Cruises and Escorted Tours. We are proud to provide exceptional holidays at competitive prices and are a fully bonded travel company.

Sunway

Geschreven door het bedrijf

Irish Owned, Award Winning and committed to our customers
We are an Irish owned and operated business unlike many other operators. We have 52 years of travel experience and have survived many booms and busts, ash clouds, strikes and political situations. We create jobs with 60 people in Ireland and a further 50 staff overseas. We are renowned for our outstanding representative service in our European resorts, we understand what Irish holidaymakers want and deliver it all the time, as our loyal customers show through testimonials and their repeat bookings year after year with Sunway.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

The whole booking system was quick and…

The whole booking system was quick and easy. An email sent by me after making a mistake with a DOB was answered quickly and corrected without any issues.

7 april 2026
Logo Sunway

Antwoord van Sunway

Dear Mr. Downey
We were happy to hear that you found our booking system quick and easy to use. We were also glad that we could promptly correct the date of birth error you made. Thank you for your feedback and for letting us know!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Beoordeeld met 5 van de 5 sterren

Amazing customer service and quick response

Tracey was so helpful and quick at getting back to emails, what I was originally looking for she found me great prices but also found me other options within my budget, ended up booking something different and honestly way better then I imagined for within my budget.

13 april 2026
Logo Sunway

Antwoord van Sunway

Dear Ms Whelan
We were happy to hear that our team member was so helpful and responsive and we were delighted Tracey able to find something even better than you imagined within your budget. Thank you for your positive feedback and for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway!

Beoordeeld met 5 van de 5 sterren

Got lots of information and help

Got lots of information and help

11 april 2026
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Antwoord van Sunway

Dear Melanie
We were happy to hear that you received lots of helpful information. We greatly appreciate your positive feedbackk and thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway!

Beoordeeld met 5 van de 5 sterren

Sunway were extremely helpful booking a…

Sunway were extremely helpful booking a city break for my mum and I. We dealt with Nadya from Sunway who was extremely helpful both over the phone and by email. Really quick response by email which is great! Will be keeping Sunway in mind for more trips!

20 maart 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Found the staff patient and very…

Found the staff patient and very helpful and questions were answered in a curiosity manner . Kind Regards Breda

8 april 2026
Logo Sunway

Antwoord van Sunway

Dear Ms. Faughey
We appreciate you taking the time to share your feedback and we were happy to hear that our staff were helpful and patient in answering your questions thoroughly. Thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Beoordeeld met 5 van de 5 sterren

Everything was so easy to book.

Everything was so easy to book.

8 april 2026
Logo Sunway

Antwoord van Sunway

Dear Mr. Moore
We were happy to hear that ;you found the booking process easy! Thank you for your positive feedback; we appreciate it.
Kind Regard
Kathy Cashe
Customer Service Manager
Sunway

Beoordeeld met 5 van de 5 sterren

Lisa was so kind thank you

Lisa was so kind thank you

5 april 2026
Logo Sunway

Antwoord van Sunway

Dear Ms. Flanagan
We were so glad that you had such a positive experience with our staff member Lisa. Thank you for your kind words we will pass them on to Lisa who i know will appreciate it.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Beoordeeld met 5 van de 5 sterren

Professional and knowledgeable

The customer service representative kellie was very helpful and easy to communicate with and very professional and knowledgeable

4 april 2026
Logo Sunway

Antwoord van Sunway

Dear Ms. McLoughlin
We were happy to hear that our representative Kellie was helpful, professional, and knowledgeable, making communication easy for you. Thank you for your positive feedback and for letting us know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway!

Beoordeeld met 5 van de 5 sterren

Seemless from start to finish the staff…

Seemless from start to finish the staff could not have been more helpful

29 maart 2026
Logo Sunway

Antwoord van Sunway

Dear Ms. Concannon
We are so glad to hear that our staff was helpful and that you had a seamless experience from beginning to end. Thank you for your positive feedback and for letting us know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway!

Beoordeeld met 5 van de 5 sterren

Wanted to book through a company so…

Wanted to book through a company so rang when I had held a quote. Got onto a lovely lady called Lisa who helped me with the rest of the process and was kind and patient.

5 april 2026
Logo Sunway

Antwoord van Sunway

We were happy to hear that you had a positive experience while booking. We appreciate you mentioning the assistance you received from Lisa and it is great to know that she was kind and patient. Thank you for your feedback and for letting us know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.

Beoordeeld met 5 van de 5 sterren

Holiday was one organised via Rory’s…

Holiday was one organised via Rory’s travel club.

Rang and got offer e extended by two days. Quote back quickly and was able to book by end of day

26 maart 2026
Logo Sunway

Antwoord van Sunway

Dear Ms. Barber
We were happy to hear that you had a positive experience with the travel club and it is great that we could quickly provide a quote and accommodate your booking needs. Thank you for your feedback and for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.

Beoordeeld met 5 van de 5 sterren

Small details to understand all.

First time using sunways direct to them,being using sunway for many years through travel agents,
The lady was so helpful flights ,transfers,insurance, put my mind at ease,look forward to dealing with sunways in future.🤝👍😀

2 april 2026
Logo Sunway

Antwoord van Sunway

Dear Mr. McGrath
We were happy to hear that booking directly with us a positive experience and it is great to know the arrangements made on your behalf met your needs and provided reassurance. We appreciate your feedback and look forward to assisting you in the future. Thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Beoordeeld met 5 van de 5 sterren

Booked online

Booked online. Process simple and easy to use. Hope the holiday is as good!!

31 maart 2026
Logo Sunway

Antwoord van Sunway

Dear Mr. O'Sullivan
We were happy to hear that you found our online booking process simple and easy to use. Thank you for letting us know and we hope you have a wonderful holiday!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience

31 maart 2026
Logo Sunway

Antwoord van Sunway

Dear Mr. McCormack
We were delighted to read that you and your family had a great experience on your recent trip to Lapland. Thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

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