Sunway Reviews 3.656

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The collaboration between Sunway and RTC has been a huge success especially on the Agadir trips. Laila as the local rep is an absolute angel; she looks after everyone so well. The booking process was... Toon meer

Beoordeeld met 4 van de 5 sterren

Sunway representative, Norma was very helpful.She provided all the information required and in a friendly and timely manner. I found the Sunway site difficult to navigate and needed to keep skippin... Toon meer

Beoordeeld met 5 van de 5 sterren

I find the staff very helpful and friendly on the phone, they explain everything to you dont rush you when speaking to you. If you need to ask question regarding holiday or travel arrangement the have... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a brilliant experience booking my holdiay with subway. Michelle dealt with me and helped me book my holiday. She was so pleasant and helpful in everything I needed to do. I would highly recommen... Toon meer

Bedrijfsgegevens

  1. Touroperator
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Vluchtboekingswebsite
  5. Reisbureau
  6. Reiszoekmachine

Geschreven door het bedrijf

Sunway is Ireland’s largest Irish owned tour operator offering over 70 destinations worldwide. We offer the widest range of products from European Package Holidays to Cruises and Escorted Tours. We are proud to provide exceptional holidays at competitive prices and are a fully bonded travel company.

Sunway

Geschreven door het bedrijf

Irish Owned, Award Winning and committed to our customers
We are an Irish owned and operated business unlike many other operators. We have 52 years of travel experience and have survived many booms and busts, ash clouds, strikes and political situations. We create jobs with 60 people in Ireland and a further 50 staff overseas. We are renowned for our outstanding representative service in our European resorts, we understand what Irish holidaymakers want and deliver it all the time, as our loyal customers show through testimonials and their repeat bookings year after year with Sunway.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Tracey was a godsend

Tracey was a godsend, last minute change to pur plans and she went above and beyond for us

17 maart 2026
Logo Sunway

Antwoord van Sunway

Dear Ms. Mcentegart,
We were happy to hear that we exceeded your expectations during your last-minute change of plans. We appreciate your positive feedback concerning our staff member Tracey and are grateful for your kind words.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Beoordeeld met 5 van de 5 sterren

Really easy to book with plenty of…

Really easy to book with plenty of destinations to choose from. Some that are not on another site I usually would use. Only issue I had was with cost of shuttle & insurance so didn't purchase. Will get separately.

10 maart 2026
Logo Sunway

Antwoord van Sunway

Dear Ms. Conroy
We were happy to hear booking was easy and that you found destinations unavailable elsewhere. We appreciate your feedback regarding the shuttle and insurance costs and these will be passed to all concerned persons. Thank you for your review.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Beoordeeld met 5 van de 5 sterren

Michelle was pleasant,efficient and…

Michelle was pleasant,efficient and helpful. Did everything she said whe would.
John

14 maart 2026
Logo Sunway

Antwoord van Sunway

Dear Mr. Creed
We were happy to hear that you found Michelle our team member pleasant, efficient, and helpful. We appreciate you taking the time to send us this positive feedback.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Beoordeeld met 5 van de 5 sterren

Lots of flight time options

Your site is very easy to navigate and I particularly liked the variety of flight time options available at the click of a button.

13 maart 2026
Logo Sunway

Antwoord van Sunway

Dear Ms. Gallagher
We were very happy to hear that our site's ease of navigation and flight time options met your needs. Thank you for taking the time to share your positive experience with us!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Beoordeeld met 5 van de 5 sterren

Very good experience Kellie was very helpful

Very efficient from start to finish by kellie thank you

13 maart 2026
Logo Sunway

Antwoord van Sunway

Dear Mr. Rochford
We were very happy to hear that you found our service efficient from start to finish. Thank you for your positive feedback regarding our staff member Kellie she will be delighted to hear this and we appreciate you letting us know very much.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Beoordeeld met 5 van de 5 sterren

Michele is terrific

Michele is terrific - so personable, responsive and helpful. As always!

13 maart 2026
Logo Sunway

Antwoord van Sunway

Dear Mr. McCarthy
We appreciate you taking the time to share your kind words. We are so happy to hear that you had such a positive experience booking with our staff member Michele and I will pass your kind words to her.
Regards
Kathy Cashe
Customer Service Manager
Sunway

Beoordeeld met 5 van de 5 sterren

Sunway travel 5 stars

Booked a mini break in Torremolinos through Sunway. Had a great time , flights and accommodation and transfers all perfect. We were given a free bus tour to Gibraltar which was a lovely gesture. Will book through Sunway again .

1 maart 2026
Beoordeeld met 5 van de 5 sterren

Outstanding support during a very difficult situation

I want to express my sincere thanks to the incredible team at Sunway Travel, and in particular to Deirdre Sweeney.

During the current troubles in Iran, my family found themselves in a very stressful and uncertain situation trying to get back home from their holidays to Ireland. What initially seemed like an extremely difficult task, quickly became manageable thanks to the dedication, professionalism, and genuine care shown by Deirdre and not forgetting Barry Hammond (in Deirdre’s absence).

They truly went above and beyond, working tirelessly to explore options, kept us informed along the way , and ultimately helped arrange a safe route home for my family. Throughout the entire process they were calm, reassuring, and incredibly responsive, which meant so much during such this worrying and stressful time.

Their commitment, empathy, and willingness to go the extra mile made all the difference. It is rare to experience customer service at this level, and it reflects extremely well on Sunway as a company.

I cannot thank them enough for their support and professionalism. They turned what could have been an overwhelming situation, into one that was handled with care and expertise.

I would highly recommend Sunway to anyone looking for a travel company that genuinely looks after its customers.

6 maart 2026
Review zonder uitnodiging
Logo Sunway

Antwoord van Sunway

Dear Ms. O'Driscoll
We greatly appreciate you taking the time to send us your kind words we are so glad we could assist your family during such a difficult time. It is wonderful to know that Deirdre and Barry's dedication to assisting your family's return made such positive difference. This is the service we take pride in providing to our valued clients and thank you for recommending our services!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Beoordeeld met 5 van de 5 sterren

Excellent staff

Alice is sunway is a dream to deal with, she helped me book a holiday for 2027 and finish of my booking for this year, prompt replies and geninue desire to get us a great deal, will be booking again.

28 februari 2026
Logo Sunway

Antwoord van Sunway

Dear Ms Brennan
We were happy to hear that you had a good experience and we were happy to read that the booking process for your holidays was smooth and that you felt supported by Alice. We greatly appreciate your intention to book with us again!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Beoordeeld met 5 van de 5 sterren

Happy helpful staff

Happy helpful staff, that will go the extra mile to help create a perfect individual holiday. I have booked multiple cruises, some over a year and a half away during that time, some travel arrangements can change but I know Sunway will be there to sort out any issues.

6 maart 2026

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