Sunway Reviews 3.656

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The collaboration between Sunway and RTC has been a huge success especially on the Agadir trips. Laila as the local rep is an absolute angel; she looks after everyone so well. The booking process was... Toon meer

Beoordeeld met 4 van de 5 sterren

Sunway representative, Norma was very helpful.She provided all the information required and in a friendly and timely manner. I found the Sunway site difficult to navigate and needed to keep skippin... Toon meer

Beoordeeld met 5 van de 5 sterren

I find the staff very helpful and friendly on the phone, they explain everything to you dont rush you when speaking to you. If you need to ask question regarding holiday or travel arrangement the have... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a brilliant experience booking my holdiay with subway. Michelle dealt with me and helped me book my holiday. She was so pleasant and helpful in everything I needed to do. I would highly recommen... Toon meer

Bedrijfsgegevens

  1. Touroperator
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Vluchtboekingswebsite
  5. Reisbureau
  6. Reiszoekmachine

Geschreven door het bedrijf

Sunway is Ireland’s largest Irish owned tour operator offering over 70 destinations worldwide. We offer the widest range of products from European Package Holidays to Cruises and Escorted Tours. We are proud to provide exceptional holidays at competitive prices and are a fully bonded travel company.

Sunway

Geschreven door het bedrijf

Irish Owned, Award Winning and committed to our customers
We are an Irish owned and operated business unlike many other operators. We have 52 years of travel experience and have survived many booms and busts, ash clouds, strikes and political situations. We create jobs with 60 people in Ireland and a further 50 staff overseas. We are renowned for our outstanding representative service in our European resorts, we understand what Irish holidaymakers want and deliver it all the time, as our loyal customers show through testimonials and their repeat bookings year after year with Sunway.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren
Logo Sunway

Antwoord van Sunway

ear Mr. Collins.
We were e happy to hear that you found the service provided by Michelle helpful. Thank you for sharing your positive experience with us and for letting us know!
Kind Regards
Kathy Cashe
Customer Service Manger
Sunway

Beoordeeld met 5 van de 5 sterren

My First Package Holiday

Staff member was really helpful and understanding when we spoke on the telephone. Follow-up emails had all the info that I needed.

6 maart 2026
Logo Sunway

Antwoord van Sunway

Dear Mr. Russell
We were happy to hear that our staff member Nikki was helpful and understanding during your call and booking process. We were also glad the follow-up emails provided the information you needed. Thanks for your feedback and for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Beoordeeld met 5 van de 5 sterren

Agent was very helpful during the…

Agent was very helpful during the booking process and explained all the details carefully. Was very understanding of my concerns about travelling alone. They were very familiar with the destination as they had travelled there several times in the past.

29 maart 2026
Beoordeeld met 5 van de 5 sterren

Booking very easy

Was very straight forward and customer service was very helpful.

29 maart 2026
Logo Sunway

Antwoord van Sunway

Dear Mr. Caruana
We were very happy to hear that our customer service was helpful and your experience was straightforward. We appreciate your positive feedback and thank you for letting us know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Beoordeeld met 5 van de 5 sterren

Michelle and Nicky were very helpful…

Michelle and Nicky were very helpful with making suggestions and helping us decide which hotel to book

28 maart 2026
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Antwoord van Sunway

Dear Ms. O'Reilly
We were happy to hear that our team was helpful in guiding you through the booking process and providing useful suggestions. Thank you for your positive feedback and for letting u know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway!

Beoordeeld met 5 van de 5 sterren

great service

great service. couldn’t ask for better.

25 maart 2026
Logo Sunway

Antwoord van Sunway

DEar Mr. Jones,
We were so happy to know that you had a wonderful experience with our service. We appreciate your positive feedback and thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Beoordeeld met 5 van de 5 sterren

I booked the cruise with Sunway

I booked the cruise with Sunway , and i would say fantastic experience - from the moment i called to check the details, and they provided an excellent service , huge savings - huge shout out to Toni Birthistle , she is excellent and amidst super busy schedule patiently takes the call and support the itenery and questions.she needs to be given 10/10.

24 maart 2026
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Antwoord van Sunway

Dear Ms Vijeta
We were so happy to hear that you had a fantastic experience booking your cruise. We appreciate your positive feedback regarding the service you received and the savings you found. It is great to know our team member Toni was helpful and patient and I will be happy to pass your kind comments on to her. Thank you for letting us know.
Warm Regards
Kathy Cashe
Customer Service Manager
Sunway

Beoordeeld met 5 van de 5 sterren

The web site was easy to use I have…

The web site was easy to use I have being booking holidays for year on this site and never had any issues

22 maart 2026
Logo Sunway

Antwoord van Sunway

Dear Mr. Kelly
We were happy to hear that you found our website easy to use . We appreciate your continued trust in our services for booking holidays over the years without any issues. We thank you for letting us know and we look forward to organising more holidays for you.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Beoordeeld met 5 van de 5 sterren

Very professional representative

THe representative, Catherine, was extremely helpful and friendly, very competent. Made everything very easy

23 maart 2026
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Antwoord van Sunway

Dear Debbie
We were very happy to hear that our staff member Catherine was extremely helpful, friendly, and competent and made your booking process very easy for you. We appreciate your positive feedback and thank you for letting us know,
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway!

Beoordeeld met 4 van de 5 sterren

It was easy to book and understand

It was easy to book and understand. It was a pity that even though I'd booked flights I'd to go to the carriers app to include and pay for bags extra

24 maart 2026
Logo Sunway

Antwoord van Sunway

Dear Mr. O'Brien
We were happy to read that you found the booking process easy to understand. We regret that you had to use the carrier's app to include and pay for baggage separately after booking flights with us and you comments will be passed to all relevant concerned persons.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.

Beoordeeld met 5 van de 5 sterren

Easy.

Easy and did not take much time.

23 maart 2026
Logo Sunway

Antwoord van Sunway

Dear Ms. Scanlan
We were happy to hear that your booking experience was easy and efficient. Thank you for your positive feedback as it means a lot to us
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.

Beoordeeld met 5 van de 5 sterren

Happy Travels..

Since I discovered Sunway, going abroad has become so much easier and infinitely more pleasant. Kellie is unflappable, problems simply melt and it’s up, up and away.. Here’s to lots more Sunway holidays!

21 maart 2026
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Antwoord van Sunway

Dear Ms. Ryan
We were very happy to hear that your travel experiences have been so positively transformed. It's wonderful to know that our staff member Kellie made going abroad easier and more pleasant for you. Here's to many more holidays with us!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Beoordeeld met 5 van de 5 sterren

Booking experience great

Booking experience great
The agent on the phone was really helpful and I felt she went out of her way to insure that the holiday was right for us.
Sharon Healy
21/03/2026

22 maart 2026
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Antwoord van Sunway

Dear Ms Healy
We were happy to hear that you had a good booking experience was good and it is wonderful to know that our agent was helpful in ensuring the holiday was right for you. We appreciate your positive feedback and for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.

Beoordeeld met 5 van de 5 sterren

Speedy and professional staff who…

Speedy and professional staff who explained everything so well while also being very friendly

20 maart 2026
Logo Sunway

Antwoord van Sunway

Dear Ms. Gavin

We were happy to hear that our staff was speedy, professional, and friendly! We appreciate you taking the time to share your positive experience with us and thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.

Beoordeeld met 5 van de 5 sterren

Andalucia Tour Shannon

Lisa was very helpful and took time and care with information requested .It would be great if you had more tours going via Shannon. Trying to get to Dublin or Cork is very stressful. Looking forward to seeing more tours ex Shannon

20 maart 2026
Logo Sunway

Antwoord van Sunway

Dear Mary
We appreciate your positive feedback regarding the helpful assistance you received from our staff member Lisa. We acknowledge your suggestion for more tours departing from Shannon and the travel stress you experience travelling from Dublin or Cork. We value your input as we plan future tour options.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

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