Superior Hair Staff are very helpful when talking to them directly when asking for advice with recommendations if you have any concerns and give great ideas to resolve. My Superior Hair colour is H... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Arrived really quickly and the hair is great quality. No difficulty blending into my natural hair. I got extensions with balayage so I didn’t need to colour damage my own hair and it looks amazing!
Great extensions and information. The elastic stretches a bit quickly but you can still use bobby pins easily to hold in place
Bedrijf heeft geantwoord
I can't thank the team at Superior Hair enough. The staff are truly amazing—gentle, caring, and exceptionally skilled in their work. I visited to purchase a wig, as I’m currently undergoing cancer tre... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Superior Hair Extensions
Geschreven door het bedrijf
Founded in 2003. Superior Hair has made a reputable name across New Zealand in supplying the highest quality hair extensions that are simple to use at the lowest value!
At Superior Hair NZ, we offer the largest range of 100% Remy human hair extensions in 15 Different Methods ranging from 14" to 26" in 38+ shades including our Balayage & Ombres! We want you to look and feel your best in the quickest & easiest way!
Our Superior Hair products are stocked in over 3000 NZ and AUS hair salons because we offer the highest quality of luxury hair extensions that will seamlessly blend into your natural hair, long-lasting & silky smooth!
We offer Free Colour Matching Services & an awesome Rewards Program for our loyal customers! We also offer Same-day shipping on orders made before 2pm (Mon-Fri NZ)
We stand by our moral code of Sustainably made and ethically sourced products.
SHOP CLIP IN EXTENSIONS
SHOP ULTRA SEAMLESS TAPE INS
SHOP ALL COLLECTIONS
At Superior Hair NZ, we offer the largest range of 100% Remy human hair extensions in 15 Different Methods ranging from 14" to 26" in 38+ shades including our Balayage & Ombres! We want you to look and feel your best in the quickest & easiest way!
Our Superior Hair products are stocked in over 3000 NZ and AUS hair salons because we offer the highest quality of luxury hair extensions that will seamlessly blend into your natural hair, long-lasting & silky smooth!
We offer Free Colour Matching Services & an awesome Rewards Program for our loyal customers! We also offer Same-day shipping on orders made before 2pm (Mon-Fri NZ)
We stand by our moral code of Sustainably made and ethically sourced products.
Online Colour Matching Services
Geschreven door het bedrijf
- Super Fast & Free Colour Matching!
- Email us at purchase@superiohair.co.nz to get one of our expert Hair Extension Technicians to help colour match and advise on what will work best!
Overnight Shipping
Fast Delivery Services!
Same-day shipping on orders made before 2pm (Mon-Fri NZ) Saturday Delivery optional!
Contactgegevens
201 Symonds Street, 1010, Auckland, Nieuw-Zeeland
- 09 309 5031
- purchase@superiorhair.co.nz
- superiorhair.co.nz
4,5
Uitstekend
631 reviews
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Top Topper
Perfect, sale price a plus, very good quality as expected.
Packaging disappointing as would have loved one of your pink boxes rather than plastic esp for price. Maybe next time 👍🏼
4 december 2025
Review zonder uitnodiging
Antwoord van Superior Hair Extensions
Thank you so much for your lovely feedback! 💛 We’re thrilled to hear you’re loving your topper and that the quality met your expectations — plus a sale price is always a win! ✨
We truly appreciate your support and would love to assist you again anytime you’re ready for your next glow-up! 💕
— Team Superior Hair ✨
Antwoord van Superior Hair Extensions
Thank you so much for your lovely feedback! 💛 We’re so happy to hear you loved the product and found our team helpful — that’s exactly what we aim for! ✨
We’d love to assist you again anytime you’re ready for your next glow-up! 💕
— Team Superior Hair ✨
Everything fast efficient and I love…
Everything fast efficient and I love the hair so much I wish I could a fors another straight away thanks kindly
Mechelle
20 november 2025
Antwoord van Superior Hair Extensions
Thank you so much, Mechelle! 💛 We’re absolutely thrilled to hear everything was fast and efficient — and even happier to know you love the hair so much! That truly makes our day ✨
We appreciate your support more than you know, and whenever you’re ready for your next glow-up, we’ll be right here and excited to assist you again! 💕
— Team Superior Hair ✨
Antwoord van Superior Hair Extensions
Thank you so much for your kind words! 💛 We’re absolutely thrilled to hear the colour was a perfect match and that you’re extremely happy with your purchase — that’s exactly what we aim for! ✨
We’d love to assist you again anytime you’re ready for your next glow-up! 💕
— Team Superior Hair ✨
Really happy and excited.
Really good experience ordering and receiving the hair (didn’t take long at all) will definitely order again. Hair is beautiful.
9 november 2025
Antwoord van Superior Hair Extensions
Thank you so much for your gorgeous feedback! 💛 We’re so happy to hear you had such a great experience ordering and receiving your hair — and that it arrived nice and quickly! ✨
It makes our day knowing you’re really happy and excited, and that you find the hair beautiful. We’d absolutely love to assist you again anytime you’re ready for your next glow-up! 💕
— Team Superior Hair ✨
Super helpful customer support team…
I've been a customer of Superior Hair for 5 years now. Super helpful customer support team over the phone. Wasn't sure if I would be home to sign for my delivery. Spoke to one of the girls there and she popped a note on my order. Always meet you with a smile on site.
13 november 2025
Antwoord van Superior Hair Extensions
Thank you so much for your beautiful feedback! 💛 Hearing that you’ve been with us for 5 years truly means the world — we appreciate you more than you know! ✨
We’re so glad our customer support team could help with your delivery request and make things easy for you. And it warms our hearts to know you always feel welcomed with a smile when you visit us on site — that’s exactly the experience we strive for every single time!
We’re always here for you and can’t wait to assist you again for your next glow-up! 💕
— Team Superior Hair ✨
Antwoord van Superior Hair Extensions
Thank you so much for your lovely feedback! 💛 We’re absolutely thrilled to hear you’re loving the extensions and that they always look perfect on you — that makes our day! 😍✨
We’d love to assist you again anytime you’re ready for your next glow-up! 💕
— Team Superior Hair ✨
I love them so much
18 november 2025
Antwoord van Superior Hair Extensions
Thank you so much! 💛 We’re absolutely thrilled to hear you love them so much — that truly makes our day! ✨
We’d love to assist you again anytime you’re ready for your next hair glow-up! 💕
— Team Superior Hair ✨
Easy purchasing process and all items…
Easy purchasing process and all items were delivered as ordered within the advertised timeframe
17 november 2025
Antwoord van Superior Hair Extensions
Thank you so much for your lovely feedback! 💛 We’re so glad to hear the purchasing process was nice and easy, and that everything arrived exactly as ordered — right within the promised timeframe! ✨
We truly appreciate your support and would love to assist you again anytime you’re ready for your next glow-up! 💕
— Team Superior Hair ✨
Easy and great service form Superior…
Easy and great service form Superior Hair as always - I have been going for a good 15 years!
16 november 2025
Antwoord van Superior Hair Extensions
Thank you so much for your beautiful feedback! 💛 We’re absolutely thrilled to hear you’ve had easy, great service with us — and WOW, 15 years! Your loyalty truly means the world to us ✨
We’re so grateful to have you as part of the Superior Hair family for so long, and we can’t wait to continue looking after you for many more glow-ups to come! 💕
— Team Superior Hair ✨
Antwoord van Superior Hair Extensions
Thank you so much for your lovely feedback! 💛 We’re so glad to hear the purchase was easy and your delivery arrived fast — that’s exactly what we aim for! ✨
We’d love to assist you again anytime you’re ready for your next glow-up! 💕
— Team Superior Hair ✨
Your service is phenomenal very easy to…
Your service is phenomenal very easy to use the website to order. Love all of my pieces the blend was perfect for what you chose using my picture I sent through. The messy bun would of preferred a bit more hair. But the other bun was perfect use as a ponytail not a bun.
4 november 2025
Antwoord van Superior Hair Extensions
Thank you so much for your gorgeous feedback! 💛 We’re absolutely thrilled to hear you found the website easy to use, loved your pieces, and that the colour blend was a perfect match from your photo — that’s exactly what we aim for! ✨
We really appreciate your note about the messy bun having a little less hair than you expected. Feedback like this is so valuable for us as it helps improve future batches. We’re glad to hear the other bun worked beautifully as a ponytail — love that creativity! 🙌
If you ever need help choosing fuller styles or alternatives, we’re always here and would love to assist you again for your next glow-up! 💕
— Team Superior Hair ✨
Antwoord van Superior Hair Extensions
Thank you so much for your amazing feedback! 💛 We’re thrilled to hear you received excellent service, fast delivery, and a perfect product — that’s exactly what we aim for every single time! ✨
We truly appreciate your support and can’t wait to assist you again for your next glow-up! 💕
— Team Superior Hair ✨
Superior Service
Jackie at 09 309 5031 answered immediately advising that my order was confirmed with 65% discount for the weekend clearance sale. She told me the clip extensions were easy to use and if I needed assistance, she would be available to help me as a first time user of Superior Hair products! KUDOS as I just received confirmation that my order is on the way to me now - SUPER!!
13 november 2025
Review zonder uitnodiging
Antwoord van Superior Hair Extensions
Thank you so much for your wonderful feedback! 💛 We’re absolutely thrilled to hear Jackie was able to assist you so quickly and clearly — she’s fantastic, and we’ll be sure to pass along your lovely words! ✨
We’re glad the weekend clearance discount helped and that you found the clip-in extensions easy and exciting to try as a first-time user. It makes us so happy to know your order is already on its way — SUPER indeed! 🙌
If you need any help once your extensions arrive, Jackie and our whole team are always here for you. We can’t wait to assist you again for your next glow-up! 💕
— Team Superior Hair ✨
The product is good quality and the…
The product is good quality and the service is excellent
6 november 2025
Antwoord van Superior Hair Extensions
Thank you so much for your kind words! 💛 We’re thrilled to hear you’re happy with the quality of the product and that our service impressed you — that’s exactly what we aim for every time! ✨
We’d love to assist you again anytime you’re ready for your next glow-up! 💕
— Team Superior Hair ✨
Antwoord van Superior Hair Extensions
Thank you so much for your kind feedback! 💛 We’re so glad to hear you were happy with the packaging and that your delivery arrived quickly — that’s exactly what we love to deliver! ✨
We truly appreciate your support and can’t wait to assist you again anytime you’re ready for your next glow-up! 💕
— Team Superior Hair ✨
The product is such good quality and…
The product is such good quality and the shipping is always so fast and realiable !
30 oktober 2025
Review zonder uitnodiging
Antwoord van Superior Hair Extensions
Thank you so much for your beautiful feedback! 💛 We’re absolutely thrilled to hear you’re loving the quality of our products and that shipping has been fast and reliable every time — that’s exactly what we aim for! ✨
Your support truly means the world to us, and we’d love to assist you again anytime you’re ready for your next glow-up! 💕
— Team Superior Hair ✨
Easy and understandable options to…
Easy and understandable options to choose from, 24 hour delivery
3 november 2025
Antwoord van Superior Hair Extensions
Thank you so much for your kind words! 💛 We’re thrilled to hear the options were clear and easy to choose from — and that your order arrived within 24 hours, just as it should! ✨
We truly appreciate your support and can’t wait to assist you again anytime you’re ready for your next glow-up! 💕
— Team Superior Hair ✨
Fraud and money
Fraud and money hungry people!!
Save your money and hair and don’t go to this place!
7 november 2025
Review zonder uitnodiging
Antwoord van Superior Hair Extensions
Hi Yusra,
We have reviewed all phone call recordings and booking records related to your visit. Patrick only works Friday & Saturday in which you were booked for 10:45am, in which you did not show attend. As clearly stated in our salon policy and in every client confirmation message, no-shows and late cancellations result in a forfeited deposit. This rule applies to everyone equally and we make no exceptions. It is in place to protect our stylists and their time.
When you called afterwards, Patrick kindly offered you another opportunity to come in within a certain timeframe but you did not attend that either. At no point was it stated that your original deposit would carry over to your next booking as he was left with a 1 hour gap in his day.
-
During your visit to the salon the following Monday, our staff and two clients present were made extremely uncomfortable by the way our team was spoken to. Our stylists maintained professionalism throughout despite being met with aggression and demands. They were so worried that they felt the need to call the police. These same long term clients commented afterwards that they were shocked by the interaction and felt empathy for our staff. Never have any of us been through something like that before in our salon.
Regarding your extensions, there was no hair loss caused by our service. You have naturally fine hair and your extensions had been worn since August 20th which is well beyond the 8 to 10 week maintenance period we recommend. When extensions are not maintained within that timeframe, natural shedding and matting can occur which may create the appearance of hair loss.
-
We always respect other salons and stylists in the industry and will never speak negatively about another business. However, we stand by the integrity of our work, our transparent policies, and our staff who go above and beyond to accommodate clients respectfully.
Kind regards,
The Superior Hair Team
Great fast shipping excellent quality…
Great fast shipping excellent quality of hair. I do however struggly with making them “seamless” as the poke out where they had been folded in the pack.
20 oktober 2025
Antwoord van Superior Hair Extensions
Thank you so much for your lovely review! 💛 We’re so happy to hear you’re loving the quality of the hair and that shipping was nice and fast — that’s exactly what we aim for! ✨
Regarding the pieces poking out where they’ve been folded in the pack, this can sometimes happen during packaging or transit. A quick tip — gently straightening the top section with a low-heat flat iron or blow-drying on a warm setting can help smooth those folds out perfectly. They’ll settle beautifully once installed and blended! 🙌
We truly appreciate your feedback and would love to assist you again anytime for your next glow-up! 💕
— Team Superior Hair ✨
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