Supermac's Reviews 

Anytime I come here usually the service is quite good but this time the lady at the counter couldn’t half hear me then I was 3c short and she said I can’t get the meal unless I pay the 3c so I had to ask my friend for it .then my food came I ordered a 5 piece chicken tender meal with PLAIN chips but what comes out RAW CHICKEN and GARLIC AND CHEESE CHOPS WHICH I AM ALLERGIC
YO BUT THE MAN WOULD NOT TAKE IT BACK AND I DONT EVEN THINK HE SPOKE ENGLISH THE HE THREW IT ON THE TABLE AND LEFT DISGRACED I WAS

Why are the toilets in all the supermacs restaurants disgustingly dirty?

Felt compelled to leave a review Uppn eating my meal in Supermacs Salthill Galway , the food was superb they have come along way the burger was perfect lovely crunchy lettuce tomatoes not too much sauce just perfect and the chicken breast was delightful , not dripping in grease in fact very little grease in the chicken the batter was done to perfection I am very happy on this Friday evening after my feed . Thank you Pat
Regards
Oisin Wade

So today I went to Supermac’s and it was a horrible experience. I wanted 25 minutes in the Supermac’s drive thru and the girl who gave us our food was running and was out of breath. Ridiculous it was, how can someone’s boss do that to a girl who looks 17. Also said that they aren’t serving milkshakes at the moment because the machine is broken but they’re serving ice cream???

Went to Supermacs on N4 during the week, the young female behind the counter was unhelpful when I asked about the watery milkshake. She took the drink from me and walked away, never said where she was going or what she was doing….,
Manager came out to say that the way the milkshakes are now, change of recipe!! I have found the takeaway service to be very poor, missing items, burned garlic bread etc.
Supermacs need to focus on their customers or they will end up with less and less customers.

Food is unsafe to eat, all undercooked and owner and staff were very rude

Second time today to visit. First time food was very bad quality for supermacs good name. Because my visit was 3pm ish. I gave them the benefits of end of day food prices were high quality very low. Today I revisited supermacs and spent 24 e at midday expected fresh food quality really disappointed again. Drumsticks burnt and totally unbeatable.

Can someone please wash the brown and blue aprons in Merlin branch as they are Filthy and the old broken down Van outside looks poor, standards are not great here

The food was disgusting nothing was good the chips were dark brown covered in grease the lettuce on the chicken burger looked like was a few days old and my hamburger came whit half a tone of onion and nothing else just perfect when u get home and open the bag up never step foot in this place didn’t eat a thing 🤮

I asked a girl if I can use the toilet because there was a pin for it and she looked at me and ignored me after asking twice, I will not come here again

I have visited athenry and galway shopping centre supermacs and the food I received was Luke warm to touch, it has happened twice, the lady I asked on the 9th of January 2024 to replace my burger, replaced it with a burger the a different type of burger with an atttatude and it was still not warm.
I decided not to eat it as it was cold again, as for the chips burnt, my wife's chicken tender meal not warm, pat mc Donagh your opening all these fast foods but for 23 euros your serving slop.
Never to eat at this place again, get your finger out and check your fast food places as they are disgusting the food we are served.
😡😡

Bad service an order got to height of abuse on the phone because they got my order wrong Philip was on the phone and to his mother work in Main street ballinasloe

1. Awful costumer service.
2. Very rude,no manners when on the phone.
3. Hung up when I asked a question about their menu.
Absolutely outrageous and disrespectful service

I go to Supermac’s at least twice a week and order a lunch box every time
I travel all around Ireland so I’ve tried every one of them. Just got one in Tipperary and the chicken was sour or gone off and I’m not one to complain but I had to say something. The manager came out with a new drum stick of chicken and said there’s nothing wrong with it but I could smell it. He was very ignorant and I just left.
This is my first review ever and won’t be going back to Tipperary ever again

Recently I posted a review of an order I made from Supermacs 9/12/23 The Reeks Killarney “
I ordered food to the value of €30 and when I went to collect it the outlet was closed!! I tried ringing the outlet several times and got no answer!! I sent my sisters over today to see what they could do for me on meeting a manager!! I was pleasantly surprised by the compensation I got .Not only did they return my money but gave me an extra €10 and a tin of biscuits to the value of €10.
I was delighted with the result and will continue to shop there again.
The staff were apologetic and couldn’t have been more pleasant in dealing with the problem.
I now can see how popular the Supermacs outlets are!!
I am,
Yours truly, Kathleen Poff
Killarney

Food constantly left short at Portlaoise Plaza drive thru. Food prices very expensive and then left short is simply not good for business

Checken Breasts used to be the same as what served in there Chicken burgers now these have gone the KFC route cheap disgusting dried Garbage. Malihide Supermacs 👎👎👎👎👎 As well have they not got a Person from our country who can actually understand us? The Cheapskates have people who can't understand us at Drive thru complete Joke. Looking elsewhere for better Takeaway As this has gone down hill bigtime. Go elsewhere for Decent food as this is Brutal. 🤮🤢🤢

Just stopped in charleville supermacs what a disaster order all wrong then on to charge us extra to fix order he mucked up then had to wait for correct order

The tables were dirty and the floor was littered. If we hadn't already paid for our food. I would have walked out. The music was so loud we couldn't hear each other. I like SuperMac's food and have visited outlets all over the country. I have worked in fast food outlets when I was younger and wouldn't have let the place get so dirty. Killarney The Reeks Applegreen station

Just purchased 2 snack box meals in ballinasloe. Chicken was disgusting, all dried out. Asked for milk shakes with no cream, first ones made were with cream. Replacement ones were only two thirds full.