Supermac's Reviews 

It's difficult to understand how this restaurant for which I would frequent almost weekly a few years back (food was great), to a place I hope to never set foot in again... Although understandable busy at 6.30 on a Saturday evening, we had to wait almost 40 minutes for our order.. (having been told it would take 20) the large pizza came out cut into 4 parts... (try trying to eat a slice!!) the garlic bread came out Burnt and dry.. I returned it to the manager and said "I appreciate it's busy, but please do better than this" he replaced it.. With much the same.. It tasted like s**t. The chips were few and could... If we were not so hunger, I would have looked for my money back... Tip.. Avoid like the plague!!

Had a snack box last week at the Tuam outlet and it was brutal stuff.
I was one of their first customers way back when they opened their first outlet in Ballinasloe and have enjoyed their food since. Tuam's chicken however was the worst I have ever tasted. Their chips were no better either.
It was after 1pm so things should have been on point by then but alas no.
The chicken was dry and had a weird plastic taste to it. The chips were soaked in oil and hard.
I should have tasted everything before leaving and driving home!!!
See other review!

Apart from great food in a spotlessly clean restaurant in Drogheda the staff here are incredible.
Very pleasant cheerful welcoming professional. Extra special to children. So kind.
I don't know all their names I'm sorry to say except Leigh but they are all wonderful. Thank you guys.

I was one of the first customers in this restaurant in Ballysimon Limerick today and I ordered a superbeakfast. The fried eggs I received looked like they were cooked yesterday and were completely overcooked,and the toast was reheated. Will not be going again

This place is the worst place I have ever encountered in roscommon the chicken my dog even refused to take it I will never ever take my family there again

My partner ordered a plain double cheeseburger meal with only cheese on the burger. He received a double cheeseburger with everything on it. This didn’t just happen once but twice. The first time he said next time I’ll put it into the comments. Next order he got he wrote the comment and still got everything on the burger.
Doesn’t sound like a bad review but when your paying for something you expect what you ask for. Clearly someone isn’t reading the comments or just doesn’t like their job

Supermacs at the roundabout Portlaoise.Worse customer service in the entire country.Staff don't care igorned rude etc.Complete mayhem ,there seems to be no management free for all.Wont be back unless they get there act together

Spiddal Supermacs
Absolute disgrace
Waiting 40 mins for food
Management would not come to the counter just letting the young staff deal with the problem.
Never again
This place is getting worse

The management and staff in Shannon are fantastic very professional friendly work very Hard.When I ring in my order they know my name I avoid the busy times especially Friday evening they always say have a great evening and enjoy your meal my daughters love the Margarita Pizza and there cookies melt in your mouth they go out of there way I was there a few weeks ago and a lady had her daughter in a wheelchair she asked would they have gravy for her daughter the staff member was only to glad to help her mother was so thankful

Went to the branch in Carlow Town and they put curry sauce on my burger by mistake...I understand that mistakes happen but...curry sauce on a burger???? I was too far away to go back with it

Paid €25.00 for cold half portions. Ordered cheese garlic chips and they put a box inside a box to make the portion small. Burger was cold and dry. Never ordering agin. Rip off!!!!

Only giving 1 star because I have to absolutely terrible service,ordered for delivery last night and after waiting over 2 hours we got undercooked cold chips the regular hamburger had nothing but mayo on it no onions nothing,pizza was also cold and very overdone basically inedible shocking how they can oversee the sending out of this crap to customers where is the management in this place?its non existent avoid supermacs Nenagh at all costs

Burnt Bacon burger cold fries what else can I say

Fresh cod? I got about a Lb of batter and the equivalent of approximately 2 cheap frozen fish fingers worth of cod smothered in said batter. Over priced, awful food, terrible service. First and last time

This company is cutting the product size down didn’t add sauce to the takeaway bag

Ordered food on supermacs app for collection in westport staff was asked was all order there as this hasnt been the first time an order has been wrong shewas extremely rude no cheese on garlic cheese chips Ordered sprite with kids meals got given coke instead staff terribly rude

The staff in Supermac’s Ennis are thick as AF. Ordered a chicken wrap with bacon cheese and sweet chilli sauce and specifically asked for no salad. And they go ahead and put salad on it. A week later asked for the same thing, got a wrap with no bacon or cheese which I asked for and guess what? They gave me salad I said I didn’t want. Not a brain between any of the staff inside that place.

Ordered for delivery, took well over an hour

Ordered using the app went to collect and they had not even started getting the order ready, server at till did not even apologise poor service

if I could give it less than 1 star I would!
after eating nice food in the Nenagh shop I asked for the disabled toilet and was told they don't have one, and all toilets are upstairs anyway! this contravenes the 2005 disability act and they should know better!!!!!